FinOps Specialist - Collections

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

Median wage (BLS OEWS)

$106,409 national median

Projected growth (BLS Employment Projections)

+7.7% - Faster than average

Matched to SOC 13-2011 - Finance aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

FinOps Specialist - Collections Pasay City, National Capital Region, PHL Amazon Finance Operations is looking for an Accounts Receivables Specialist to support strategic accounts for Devices & Services. The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. Amazon seeks a Financial Analyst with at least 5+ years proven experience in F&A experience in a large customer-oriented corporate environment. • Full cycle of accounts receivable past due balances, including: research, analysis and account reconciliations. • Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles of our customers. • Managing and resolving invoice discrepancies to ensure timely and accurate receivables. • Managing internal and external Accounts Receivable inquiries. • Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information. • Understand the Amazon billing processes to provide guidance to customers, identify defects and drive resolution upstream of AR. • Understand the pain points of customers and solve our customer's problems. • Providing prompt, efficient, detailed, customer-oriented service to customers. • Escalating when appropriate to direct manager and/or senior leaders. • Keeping detailed notes, task creation and reminders in our collections tools. • Acting as the Voice of the Customer for our top tier customers and Sales Teams, reporting and acting on observed areas for improvement. • Actively seeking solutions to customer and sales needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience. •

Read the full description at www.amazon.jobs. FewerJobs shows a source-linked preview and links to the original posting.