Facilities Coordinator III, NA AMOC

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Facilities Coordinator III, NA AMOC San Jose, San Jose, CRI This is a full-time, permanent, non-remote position based in SJO10 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration. The Reliability, Maintenance, and Engineering (RME) is hiring for an Facilities Coordinator III. The goal of the Global Specialty Fulfillment team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. To that end, Amazon is seeking a person to provide alarm monitoring and incident management at the Amazon's Maintenance Operations Center (AMOC) The AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilities Monitor alarm systems, dispatch local vendors, assist site maintenance and operations personnel with troubleshooting efforts, and administer requisite systems for data accuracy and communications. · Triage and respond to alarm signals within standard service level agreements (SLAs), create Zoom bridges for all new tickets to connect all vendors, maintenance teams, engineering partners , and operations leaders in real time , as well as, escalate issues as needed

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