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Customer Success Manager, Consumables-Household Goods

Amazon - New York, New York, USA

Posted Apr 22, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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  • Adoption assistance: Offered not verified - timestamp not recorded
  • Surrogacy assistance: Offered not verified - timestamp not recorded
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
$66K-$112K not verified - timestamp not recorded
401(k) match
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

13% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
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Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager, Consumables-Household Goods New York, New York, USA This role can be located in one of our approved corporate offices in Seattle, WA or New York, NY. Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale on the world's largest e-commerce platform. Join our dynamic team as a Customer Success Manager, where you'll drive the growth strategy for vendor accounts through operational excellence and strategic planning. With an understanding and ownership of the P&L, strong analytical skills and proven negotiation capabilities, you'll deliver data driven recommendations to optimize vendor performance and maximize mutual growth on Amazon. In this role, you'll manage the complete product lifecycle, ensuring relevant selection, and implementing strategic growth strategies to enhance brand visibility and improve conversion rates. You'll also lead cross-functional initiatives, collaborating with internal teams to identify growth opportunities and drive business results. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment. Key job responsibilities • Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience • Analyze data trends to identify opportunities, assess P&L impact, and provide actionable recommendations • Lead promotional planning and execution while ensuring catalog optimization • Build collaborative relationships with internal

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