Customer Success Manager, Amazon Creator Ad Partnerships

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Offered From the posting source checked Jun 20, 2026

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

$73K-$120K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

22% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager, Amazon Creator Ad Partnerships New York, New York, USA The Customer Success Manager (CSM) drives excellence in premium creator advertising by orchestrating successful brand integrations and campaign delivery for Amazon's Creator Ad Partnerships. This role champions advertiser success through expert project management, strategic optimization, and seamless coordination across our portfolio of influential creators and properties. Working closely with Account Executives and cross-functional partners, you ensure campaign success from pre-sale through execution to analysis, while maintaining creator best practices. You serve as the trusted advisor to brands investing in creator-led advertising, leveraging data-driven insights and industry best practices to deliver measurable results. Your position requires both operational excellence and strategic thinking to maintain the premium quality of our creator portfolio while driving results against advertiser KPIs. Through proactive relationship management, analytical rigor, and flawless execution, you help brands effectively connect with audiences through our creators. You combine client service excellence, operational expertise, and strategic insight to ensure advertiser satisfaction, driving retention and advertiser growth in the Creator landscape. Key job responsibilities Drive end-to-end sales process support for partnered account executives and designated key accounts Own the client experience and communication throughout the campaign lifecycle, from pre-sale through execution to post-campaign analysis Lead campaign success metrics and optimization strategies to ensure client satisfaction and retention Serve as the primary point of contact for client communications and campaign updates, managing multiple complex workstreams simultaneously Work cross-functionally on bespoke, custom executions, defining new workflows when necessary Deliver cross-platform insights with recommended

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.