Customer Solutions Manager, Amazon Web Services

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Customer Solutions Manager, Amazon Web Services Bangkok, THA At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer. You will leverage your consulting, complex program management and technology skills to understand your customer's strategic business objectives, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners. You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles. The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs. Your actions will have to earn the trust of the customer by doing what's best for them

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