Catalog Specialist, Retail Operations and Initiatives

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Catalog Specialist, Retail Operations and Initiatives Cape Town, Western Cape, ZAF Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon will appeal to you. We are looking for candidates for Catalogue Specialist. In this role, you will be responsible for working closely with category teams, internal service providers and program teams to identify the gaps in process and work with partner teams to alleviate their acute/short-term issues. Key job responsibilities Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and commitment to delivery Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations. · Report audit results and communicate them to others within the organization. · Analysis of data and identify new trends/patterns. · Identify generic patterns in customer escalations and to be translated into guidelines and SOPs to improve overall process. · Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. Basic Qualifications: - Bachelor's degree - Experience with Microsoft Office products and applications - Experience with Excel Preferred Qualifications: - Experience in e-commerce product listing & catalog Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members

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