Amazon Flex Operations Manager, Amazon Flex

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Amazon Flex Operations Manager, Amazon Flex Osasco, Sao Paulo, BRA The Amazon Flex program uses independent drivers-called delivery partners-to deliver to our customers. Through the Amazon Flex app, drivers sign up for the program, schedule pickup times, are guided during routes with the navigation system, and more. We are looking for an Operational Manager to help drive the expansion of Amazon Flex in Brazil, while maintaining high quality and efficiency standards. In this role, you will be responsible for supporting new releases and operational preparation, managing business metrics and driver experience, collaborating with stakeholders to improve program performance, and implementing processes and mechanisms to enhance the overall Amazon Flex experience. Key job responsibilities - Manage operational excellence and driver experience metrics. - Collaborate with teams to create action plans that improve program performance and act as a reference point for problems, questions, and concerns. - Create and maintain strong relationships with station leadership, ensuring timely, accurate, and professional operational support. - Identify, develop, and implement processes and mechanisms to improve program performance, including cross-functional work to support continuous improvement. - Demonstrate excellent judgment to identify, act, and proactively advise on how to drive growth and improve the delivery partner experience. - Verify that program policies are functional and consistently applied at delivery stations, solving problems related to the product/policy/process and the delivery partner's experience. - Collect and analyze data to establish global standards and drive improvements. - Innovate and simplify processes in existing and future businesses, maintaining the highest quality

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.