Accounts Receivable Analyst, FinOps AR

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Relocation assistance

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Accounts Receivable Analyst, FinOps AR Arlington, Virginia, USA This position requires the candidate to currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform Amazon Web Services (AWS) work. We are Amazon's Finance Operations organization and responsible for Amazon's strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Receivable (AR) Analyst that will work directly with our strategic Government customers, upstream billing, sales and finance teams to coordinate on time collection of revenue. You will own the relationship with the customers and provide day to day support to enable timely payments. This position will lead efforts to dive deep into customer payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. By working together on behalf of our customers, we are building the future, one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary scope: - Systemically intake, escalate, and triage customer payments (payables and billings), contacts, and issues and follow through to resolution, including executive-level communication. - Recognize escalation trends and identify underlying defects and root causes. - Partner with and influence upstream and downstream teams - Meet or exceed monthly collections goals - Leverage data from numerous databases and internal tools (using

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