3P Lead PE Specialist , NA External Fulfillment

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$61,842 national median

Projected growth (BLS Employment Projections)

+1.9% - Slower

4% below the BLS national median for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

3P Lead PE Specialist , NA External Fulfillment West Jordan, Utah, USA As a North American External Fulfillment (NA EF) Subject Matter Specialist (SMS), you are a self-motivated individual with an interest in FC operations processes who is responsible for supporting various EF operations. In this role, you will (1) work with internal and external stakeholders to improve operations performance through diagnostics and recommendations for corrective actions. (2) Provide on-site support and training for the introduction of new processes or assist with site openings/migrations. Key job responsibilities - Support the SMS Manager in analyzing key figures from special reports and solution plans - Act as an interface between external providers and internal Amazon stakeholders on operations matters to communicate data and respond to inquiries - Support the external provider on a project basis in improving specific processes, introducing tools, and sharing best practices - Conducting “dive deeps” or ad hoc data extractions for recurring issues that require detailed analysis - Promoting compliance with operational processes at the external provider (e.g., Efficient Receive) by monitoring key figures, conducting on-site audits, and requesting corrective/preventive measures. - Communicating new or changed processes to the external provider, providing training, and assisting with troubleshooting. - Contributing to the EF team's continuous improvement initiatives (e.g., documenting processes, improving internal tools) - Applying benchmark standards and continuing education to increase expertise This role requires traveling up to 50% of time About the team North America External Fulfillment (NAEF) owns the externalization of Under The Roof (UTR) operations

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