Digital Operations Associate – Omnichannel

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$60K-$70K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

5% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Entry From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Digital Operations Associate – Omnichannel Waltham, MA, United States We are seeking a detail-oriented and proactive Digital Operations Associate specializing in Web Operations to support the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for early career professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys. Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home. Web Content Operations (AEM) Build, edit, and publish content using Adobe Experience Manager (AEM) components, templates, and workflows Ensure content accuracy, localization readiness, and timely publishing across sites. Support development partner and internal stakeholders for seamless end-to-end website update process Maintain content taxonomies, tagging, and metadata to support search and personalization throughout customer journeys Platform Troubleshooting & Support Diagnose and resolve authoring, rendering, and publishing issues within AEM and connected third-party services (e.g. Wistia, Google Analytics, OneTrust, web plugins) Triage and/or log appropriate tickets; replicate issues, document root cause, and coordinate fixes with development and IT platform teams Maintain a runbook of common issues, resolutions, and escalation paths Site Performance & Optimization Monitor page performance (Core Web Vitals, load times, asset weight); recommend optimizations for images, scripts, caching, and component use Partner with development vendor to improve template/component efficiency and reduce technical debt Conduct regular audits to identify broken links, orphaned pages,

Read the full description at hbap.fa.us1.oraclecloud.com. FewerJobs shows a preview and links to the original posting.