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Customer Success Manager - Spa & Wellness (Former Spa Operations Leaders Encouraged)

Agilysys - Alpharetta, GA ; Las Vegas, NV

Posted Jun 4, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source
Seniority
Senior From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager - Spa & Wellness (Former Spa Operations Leaders Encouraged) Alpharetta, GA ; Las Vegas, NV Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I & P systems. Our modern, state-of-the-art solutions work standalone to provide best-in-class capabilities or together in a coordinated ecosystem that unifies data and workflows across a property, equipping staff members to delight guests, improve efficiency, and grow margins. Our 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys . Are you a former Spa Director, Spa Manager, or Wellness Operations leader who has worked hands-on with Book4Time, Agilysys Spa or other spa software systems? Agilysys is looking for a spa industry professional who understands the realities of treatment scheduling, therapist utilization, retail sales, memberships, and guest experience - and wants to help other luxury hotels and spas maximize the value of their hospitality technology. This is not a traditional sales-focused CSM role. We are seeking a spa operations expert who can partner with luxury hotels, spas and wellness businesses to drive adoption, optimization, and long-term success with their Agilysys software solutions. As

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