Platform Monitoring Engineer

Benefits

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About this role

Platform Monitoring Engineer Bengaluru This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Platform Monitoring Engineer A team within Global Platform Operations under the Monitoring Engineering pillar exhibits an unwavering attention to detail and a deep understanding of the platform wide monitoring implications to all merchants. In this role, you will be on-call monitoring platform performance, communicating with merchants, working on monitoring frameworks, providing feedback to product engineering teams to improve the reliability of the platform. You will initiate and lead initiatives across our platform offerings prioritizing merchant impact to proactively detect any issues and inform merchants quickly. What you'll do - You will participate in 24/7 on-call monitoring. Observe platform and merchant performance and detect any issues proactively to mitigate risks in partnership with Engineering teams. - Be an expert in communicating with merchants real time during an incident and present the most accurate and updated information to keep them informed. - Working together with Operations, Product,

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