Manager, Access and Reimbursement Services

Benefits

Parental leave

12 weeks Source: https://www.abbvie.com/join-us/life-at-abbvie/well-being-in-the-workplace.html. source Last checked May 7, 2026.

Non-birth-parent leave

12 weeks Source: https://www.abbvie.com/join-us/life-at-abbvie/well-being-in-the-workplace.html. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Access and Reimbursement Services North Chicago, IL, United States Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description: Purpose The Access and Reimbursement Support Services Manager will effectively manage the support center in order to provide the highest level of service to patients, health care providers (HCP), and internal and external customers, ensuring that inbound and outbound calls and corresponding inquiries and issues are completed all in alignment with key performance indicators. This role will also drive continuous improvement initiatives for activities and products provided. Responsibilities: Lead a team of supervisors who manage operations to deliver superior customer service, driving world-class leadership and strong performance. Monitor department and employee productivity levels, identify opportunities to improve optimization and enable implementations and cost controls. Monitor internal programs, similar industry programs and regulatory guidance to ensure program relevance and compliance. Lead and mentor direct reports responsible for operations of designated AbbVie products. Provide recommendations regarding appropriate promotional and business practices. Develop and manage relationships with payors, providers, and customers. Partner with commercial business partners

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