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Unanet

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  • Principal Software Engineer – Team Lead (.NET, Entity Framework, Angular)

    Anywhere in the United States

    unspecified $160K-$175K

    Principal Software Engineer – Team Lead (.NET, Entity Framework, Angular) Anywhere in the United States We are looking for a Principal Software Engineer, Team Lead to help lead engineering for Unanet's Contraqer product portfolio, spanning GovIntel and GovChannel. GovIntel is Unanet's market intelligence and opportunity management platform for government contractors, while GovChannel is the quote-to-cash and procurement automation side of the portfolio focused on sourcing, quoting, fulfillment, support, and analytics workflows. In this role, you will lead a team building and evolving product capabilities that help customers discover and prioritize opportunities, shape teaming strategies, manage quotes and orders, and improve execution across the full pursuit-to-fulfillment lifecycle. You will partner closely with Product Management, Architecture, QA, Cloud Ops, and other Engineering leads to deliver reliable, scalable, secure software while creating clarity and momentum for our team. This role is ideal for an engineer who combines strong technical depth with team leadership, enjoys working across complex product domains, and actively leverages AI-assisted development tools to improve speed, quality, and consistency across the software development lifecycle. What You'll Do Lead, mentor, and motivate engineers to achieve individual and team goals while fostering a collaborative, high-accountability environment Own technical direction and day-to-day engineering execution for GovIntel and GovChannel workstreams Design, build, and operate high-impact features across modules such as opportunity ingest, teaming, FPDS/award search, sourcing, quoting, fulfillment, maintenance/support, and reporting/analytics Work closely with product and business stakeholders to translate customer and market needs into clear technical designs, delivery plans, and backlog priorities Partner across

  • Technical Support Analyst

    Anywhere in the United States

    unspecified $70K-$80K

    Technical Support Analyst Anywhere in the United States Our growing Support Team is looking for a Technical Support Analyst who thrives in an AI-augmented environment. You will leverage intelligent tools for ticket triage, trend detection, and knowledge management, freeing you to focus on complex troubleshooting, customer relationships, and continuous improvement of our AI-assisted workflows. What You'll Do Evaluate and troubleshoot client issues Set clear expectations and provide timely, meaningful updates on active issues Demonstrate strong case ownership from intake through resolution Coordinate phone calls, emails, and meetings to support our customers Participate in release-verification tasks Meet contractual Service Level Agreements (SLAs) for first response and ticket resolution Troubleshoot both web and mobile application issues that may arise Identify ticket trends, and proactively address potential issues Act as the voice of the customer by capturing business impact Your First 90 Days In your First 30 Days Learn our product features and how we support our customers Become proficient with Unanet's ticketing system and common resolutions Familiarize self with current support knowledge and AI tools Enroll in and complete Unanet product training In your First 60 Days Begin owning customer support requests Provide AI-assisted responses to common, recurring customer issues Escalate effectively with clear technical context, business impact, and urgency Route tickets for other groups and update customers on progress Meet contractual Service Level Agreements (SLAs) for first response and ticket resolution In your First 90 Days Begin showing greater autonomy and discretion with owned tickets Leverage your team as needed on

  • Senior Project Manager (PMP Certified)

    Anywhere in the United States

    unspecified $85K-$102K

    Senior Project Manager (PMP Certified) Anywhere in the United States Our team is seeking a results-driven and customer-oriented Senior Project Manager to oversee and drive successful customer implementations of our suite of rapidly expanding product offerings. In this role, you will work closely with cross-functional teams to strategically plan, execute, and deliver projects within established timelines and budgets. You will be responsible for defining and aligning project objectives with organizational goals, while maintaining the highest quality standards throughout the project life-cycle. A key focus of this position will be enhancing customer satisfaction, driving process optimization, fostering team development, and supporting continuous learning and growth. This role provides the opportunity to collaborate with a talented and dedicated Customer Experience team to ensure seamless project execution and the delivery of exceptional results. What You'll Do Lead and oversee end-to-end Unanet software implementations, ensuring successful delivery within scope, timeline, and budget Develop, refine, and maintain comprehensive project artifacts and internal documentation to support project execution and knowledge sharing Communicate project expectations clearly and proactively to both internal teams and external stakeholders, ensuring alignment and transparency throughout the project lifecycle Identify, monitor, and manage project dependencies and critical paths to mitigate risks and ensure timely delivery Collaborate cross-functionally with key departments to drive the successful implementation of strategic client project Manage and deliver multiple tiers of client implementations and diverse project types, ensuring successful outcomes and client satisfaction Your First 90 Days In Your First 30 Days Attend Orientation and meet the Unanet team

  • Senior Solutions Architect

    Anywhere in the United States

    unspecified $128K-$148K

    Senior Solutions Architect Anywhere in the United States Our Professional Services team is looking for a Senior Solutions Architect to lead high-visibility, high-complexity software implementations for our customers. As a Senior Solutions Architect, you will leverage your in-depth experience and knowledge of Enterprise Resource Planning (ERP) solutions to design and deliver holistic solutions that align with our customers' business objectives and drive measurable outcomes. You will partner closely with customers, internal stakeholders, and cross-functional teams to define solution strategy, guide large-scale implementations from discovery through deployment, and serve as a subject matter expert across Unanet's ERP portfolio. What You'll Do Provide functional and technical expertise in the pre-sales process by translating business requirements, advising on best practices, and identifying solution opportunities across multiple product lines. Learn and analyze customers' business, functional, and operating requirements and serve as a subject matter expert in designing high-impact, holistic solutions, including third-party integrations. Translate customer requirements into product configuration, standards, and repeatable implementation approaches. Provide oversight and execution from discovery through solution design, ensuring large-scale implementations are positioned for successful delivery and adoption. Offer ongoing support and guidance during deployment phases, partnering with Consulting and Customer Success to drive high-quality outcomes. Analyze and manage complex escalations, coordinating the right internal resources to resolve issues and protect customer relationships. Draft custom reports and tailor configurations or solutions to meet specific customer needs. Identify and drive expansion and adoption opportunities for Unanet's product offerings within existing accounts. Participate in project planning and proactively manage executive-level customer,

  • Director/Principal Industry Product Advisor, Manufacturing

    Anywhere in the United States

    unspecified $160K-$190K

    Director/Principal Industry Product Advisor, Manufacturing Anywhere in the United States Who We Are Unanet is a leading provider of ERP and CRM solutions purpose-built for the Architecture, Engineering & Construction (AEC) and Government Contracting (GovCon) industries. More than 4,300 organizations rely on Unanet to drive better decisions, improve performance, and support growth. What We're Looking For We're looking for a product advisor with deep manufacturing industry/software domain expertise to help define and deliver our manufacturing-focused software solutions. In this role, you will partner closely with Product Management, Engineering, and User Experience Design to translate real-world manufacturing workflows into scalable software capabilities. You will play a critical role in shaping our manufacturing product strategy, including the integration of AI to solve complex industry challenges. What You'll Do Leveraging your deep manufacturing industry and software expertise, shape and influence software product direction for manufacturing-focused capabilities within Unanet's platform, informing capabilities, design, and roadmap prioritization Translate manufacturing workflows into software functionally by partnering with Product Management to define requirements grounded in real-world use cases (e.g., demand forecasting, material planning, production orchestration) Ensure product-market fit by bringing deep understanding of manufacturing operations into software product decisions, functionality, and design Drive AI-enabled innovation, identifying and guiding practical applications of AI that improve automation, insight generation, and decision-making for our customers Engage directly with customers and industry stakeholders to gather feedback, validate hypotheses, and continuously refine product direction Partner cross-functionally with Sales, Professional Services, Customer Success, and Support to validate solutions, support launches, and drive adoption

  • Product Manager, AEC AI Solutions

    Anywhere in the United States

    unspecified $110K-$130K

    Product Manager, AEC AI Solutions Anywhere in the United States Shape the future of AI-powered growth for the Architecture, Engineering & Construction (AEC) industries! We're looking for a Product Manager who thrives at the intersection of customer insight, product strategy, and AI-driven execution to help define and launch the next generation of capabilities on Unanet's AI-first platform. This is a “builder” role, not a traditional backlog management position. Partnering closely with Product, UX, Engineering, and Go-to-Market teams, you will own the journey from problem framing to product delivery, translating customer needs into clear product intent and rapidly turning ideas into market-ready solutions. Success will be measured by outcomes: accelerating customer growth, driving user adoption, and creating differentiated value that strengthens Unanet's long-term leadership in the AEC market. What You'll Do Develop and drive a forward-looking roadmap for AI-first AEC capabilities for Unanet's GrowthStudio product Lead product discovery, framing, and prioritization for customer-facing AI-enabled workflows and experiences Leverage internal AI tooling across the full product lifecycle, from discovery and strategy through prototyping, PRD creation, and refinement Partner with UX and Engineering to shape agentic workflows; move quickly from concept to validated prototype, and ensure we are solving the right problems for our customers Define success metrics, evaluation approaches, and feedback loops for LLM- and agent-driven experiences, including human-in-the-loop validation Translate strategy and research into actionable requirements and release plans Communicate effectively across technical and non-technical stakeholders, including Engineering on requirements and Marketing on Go-to-Market strategy Track competitive and market developments in

  • Senior Technical Solutions Architect

    Anywhere in the United States

    unspecified $136K-$160K

    Senior Technical Solutions Architect Anywhere in the United States Our Professional Services team is looking for a Senior Solutions Architect (Technical) to lead high-visibility, high-complexity technical implementations for our customers. As a Senior Solutions Architect, you will leverage your in-depth experience in system architecture, API integrations, and enterprise data ecosystems to design and deliver scalable, high-performance technical solutions. You will be responsible for driving expert-level impact in technical architecture, integration patterns, and platform strategy for Unanet's existing and future customers alike. What You'll Do Provide technical expertise in the pre-sales process by offering architectural guidance, assessing integration feasibility, and identifying solution approaches across multiple product lines and third-party systems. Learn and analyze customers' technical architecture, system landscape, and integration requirements, serving as a subject matter expert in designing scalable, high-performance technical solutions, including APIs, data integrations, and middleware platforms. Translate business and technical requirements into technical architecture specifications, integration patterns, API designs, and implementation standards. Provide technical oversight and execution from discovery through architecture design, ensuring large-scale implementations are built on sound technical foundations. Offer ongoing technical support and guidance during deployment phases, including integration testing, performance optimization, and production cutover. Analyze and manage complex technical escalations related to integrations, performance, data synchronization, and system architecture, coordinating the right internal resources to resolve issues and protect customer relationships. Design and implement custom integrations, APIs, data pipelines, and technical solutions to meet specific customer needs. Analyze and drive opportunities to expand technical capabilities, accelerate integration adoption, and leverage Unanet's platform extensibility.

  • Senior Reporting & Analytics Consultant

    Anywhere in the United States

    unspecified $100K-$118K

    Senior Reporting & Analytics Consultant Anywhere in the United States We're looking for a Senior Reporting & Analytics Consultant to join our growing Customer Experience team! Your influence and impact will be seen as you lead multiple, concurrent reporting and analytics initiatives of varying complexity, ensuring customer satisfaction and success. What You'll Do Initiate, execute, lead and support customers on managed services engagements, providing financial analysis, project control, custom reporting, and analytical support Gather and document requirements for custom reports using excel and business intelligence tools; develop, test and document these highly technical and innovative solutions to meet customer needs Serve as a key resource across Unanet on capabilities and functionality of BI/Analytics /Datalake offerings Design and develop custom Analytics entities (e.g., dashboards, reports, visualizations) for customers per their requirements, including via BI tools or Excel as needed Work with broader Technical Services Group to develop packaged offerings and support or customize those offerings for customers Support the customer throughout implementation to contribute to successful adoption of Unanet and BI/Analytics solutions Lead customer reporting training Ensure projects remain on schedule and within budget, proactively setting expectations and identifying and communicating risks Maintain established target utilization Support multiple, concurrent implementations in an organized fashion Support continuous improvement of Professional Services processes and procedures Contribute as a Unanet Subject Matter Expert to our Knowledge Center Stay up to date on new Unanet product features and functionality Your First 90 Days In your first 30 days, you'll attend orientation and meet the Unanet

  • Principal AI Transformation Consultant

    Anywhere in the United States

    unspecified $136K-$160K

    Principal AI Transformation Consultant Anywhere in the United States We're looking for a Principal AI Transformation Consultant to help architecture and engineering firms redesign how work gets done with Champ for ERP. In this role, you will work directly with customers to identify high-value use cases, reframe business processes around AI-enabled workflows and decision-making, and turn Champ into an operational part of how teams make decisions and execute work. This role is ideal for someone who understands how AE firms operate, can diagnose workflow friction, and can translate business challenges into practical AI-driven operating models. The goal is not just adoption of a new product. It is business transformation: helping customers replace manual analysis, disconnected reporting, and repetitive coordination with natural-language workflows, proactive insights, and automation embedded in daily operations. What You'll Do Partner with AE customers to identify the highest-value decisions, workflows, and recurring work that can be improved or automated with Champ. Priority areas may include project health, AR follow-up, forecasting, margin protection, billing readiness, and recurring summaries. Lead discovery sessions with stakeholders across finance, operations, project management, and executive leadership to map current-state processes, uncover friction, and define future-state ways of working enabled by AI, automation, and natural-language workflows. Design practical transformation plans that connect customer pain points to specific Champ use cases, prompts, workflows, and operating cadences. Help customers redesign business processes so teams move from manual, report-heavy, spreadsheet-based habits toward natural-language, workflow-driven execution in Champ. Run hands-on working sessions that get initial use cases live