Employer profile
Omio
2 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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JavaScript Frontend Engineer - Re-Engagement Team
Berlin, Berlin, Germany
unspecified Salary not disclosedJavaScript Frontend Engineer - Re-Engagement Team Berlin, Berlin, Germany Company Description: Driven by our team of over 300 people from more than 40 different countries, Omio is changing the way we travel across Europe. With Omio you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal. With over 800 European transportation partners across 15 countries, Omio is one of Europe's fastest growing travel companies backed by 20 million monthly users and the world's leading tech investors. We are now looking for the next great addition to our team as a Software Engineer. Job Description: Improve the Referrals, Vouchers, and CRM experience for Omio users (as well as other systems). Integrate with internal and external systems such as our Booking API to improve Omio's experience. Build, monitor and maintain various systems. Collaborate with other teams across the organization to solve challenging problems. Qualifications: You have an MS in Computer Science or equivalent , as well as 3+ years of experience building, deploying and maintaining large scale consumer facing software. You make the right decisions using your strong data-driven mindset . You use your agile skills to own systems from development to production using Continuous Integration and Continuous Delivery. You strive for technical excellence while being able to deliver quickly when needed. You are a team player and help your teammates grow through peer reviews,
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Customer Service Specialist
Berlin, Berlin, Germany
unspecified Salary not disclosedCustomer Service Specialist Berlin, Berlin, Germany Company Description: Driven by our team of over 300 people from more than 40 different countries, Omio is changing the way we travel across Europe. With Omio you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal. With over 800 European transportation partners across 15 countries, Omio is one of Europe's fastest growing travel companies backed by 20 million monthly users and the world's leading tech investors. We are now looking for the next great addition to our team as a Customer Service Specialist. Job Description: Communicate between travellers, Omio and, in certain cases, our transport providers Be the first point of contact for travellers across multiple channels (email, phone, live chat, social media) for any inquiries related to their travel plans (e.g. questions about payments and modifying bookings, handling requests and complaints) Deliver and maintain a high level of service and customer satisfaction Be proactively involved in creating and implementing new service processes and developing training manuals Qualifications: You possess superior communication and problem solving skills You speak German at a native level and have fluent English language skills; additional languages are always valued You like taking ownership of cases and are passionate about helping customers You are well organised with a constant drive to optimise processes You are able to work under pressure and work