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Moniepoint

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  • Lead, Merchant KYC Support

    Lagos, Nigeria

    unspecified Salary not disclosed

    Lead, Merchant KYC Support Lagos, Nigeria Who We Are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Role Overview The Lead, Merchant KYC Support is responsible for overseeing the operational and strategic execution of Know Your Customer (KYC) activities across the organization. This includes leading a team of KYC Support Officers, managing merchant onboarding processes, monitoring compliance with regulatory requirements, and ensuring the integrity of customer due diligence practices. The role requires a deep understanding of KYC policies, risk assessment, and compliance standards, as well as the ability to coordinate cross-functional efforts to maintain a strong risk posture and prevent financial crime exposure. Core Responsibilities - Provide leadership, coaching, and daily oversight to the KYC Support team, ensuring timely and accurate completion of onboarding and periodic review tasks - Review high-risk client files and risk assessments, escalating complex

  • Head of Engineering, POS Application Platform

    Remote, Bangalore

    remote Salary not disclosed

    Head of Engineering, POS Application Platform Remote, Bangalore Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role More than 6 million businesses run their financial lives through Moniepoint - and the primary way they interact with us every single day is through a POS device. For most of our merchants, that device is their business. It is how they accept payments, how they access credit, and how they track their finances. Everything those devices are capable of, in terms of speed, reliability, and developer quality, flows from the engineering platform this role leads. We are building a dedicated POS Application Platform function: the foundational engineering layer that sits beneath every POS product at Moniepoint. Think of it as the operating system for our POS engineering organisation - the standards, frameworks, tooling, and architectural backbone that every POS engineer across the business builds on top of. This is not a feature team. It is a platform team in the truest sense, and the Head of Engineering for POS Application Platform is the technical owner of that layer. We currently operate across approximately five POS device types from multiple OEM manufacturers, all running on Android. The engineering challenges here span device

  • Outbound Research Specialist

    Lagos, Nigeria

    unspecified Salary not disclosed

    Outbound Research Specialist Lagos, Nigeria About us Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About this role The Outbound Research Specialist provides essential operational and logistical support to the Customer Research function, with a focus on reaching customer segments that are not accessible through digital or in-app channels. The role conducts structured outbound research calls, recruits research participants, supports field-based data collection, and assists with direct customer engagement activities. This role is foundational for individuals building a career in customer research, offering hands-on experience in research coordination, data collection, and participant management under the guidance of experienced team members. At Moniepoint, the experiences of the customers who use our POS devices, transact in markets, or are served by agents in areas with limited connectivity matter as much as any in-app user's-this role exists to make sure their voice is heard. Responsibilities - Outbound Research Calls - Conduct structured outbound research calls to customers from an assigned daily queue, following approved scripts and protocols - Administer customer satisfaction and experience surveys over the phone, capturing both quantitative scores and qualitative verbatim responses - Log every call outcome accurately and completely - call disposition, survey responses, and observation notes - before proceeding to the next

  • Customer Experience Researcher

    Lagos, Nigeria

    unspecified Salary not disclosed

    Customer Experience Researcher Lagos, Nigeria About us Ranked in 2024 by the Financial Times, Moniepoint is Africa's fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira's in transactions monthly . Our mission is to enable financial happiness for every African, everywhere . About this role The CX Researcher is responsible for conducting in-depth qualitative and mixed-methods research to uncover customer behaviours, motivations, needs, and pain points across Moniepoint's products and services . The role is embedded directly within a product org unit, working alongside product managers, engineers, and designers as a full member of the team . The CX Researcher translates rich customer insight into prioritized, actionable recommendations and advocates for the customer voice throughout the product development process . At the Senior Associate level, the CX Researcher independently manages complex research initiatives and may mentor junior team members . Responsibilities - Research Design & Execution: Design and execute qualitative research methods including in-depth interviews (IDIs), usability testing, concept testing, ethnographic studies, diary studies, and focus groups . Lead the design and execution of complex, multi-method research projects with minimal supervision . Develop comprehensive research plans, discussion guides, screeners, and stimuli tailored to specific research questions . Recruit and manage participants for research studies, ensuring diverse and representative samples . Facilitate and moderate engaging research sessions, expertly eliciting deep insights from participants . Conduct continuous customer discovery as a standing practice - not only when studies are formally commissioned . - Data Analysis

  • CX Research Operations Coordinator

    Lagos, Nigeria

    unspecified Salary not disclosed

    CX Research Operations Coordinator Lagos, Nigeria About us Ranked in 2024 by the Financial Times, Moniepoint is Africa's fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira's in transactions monthly . Our mission is to enable financial happiness for every African, everywhere . About this role The Research Operations Coordinator is the operational backbone of the Customer Research function, supporting every embedded researcher, team lead, and research specialist across all product org units . The role owns the infrastructure that allows the research function to operate at pace - participant panel management, session coordination, incentive fulfilment, tooling administration, and data governance . This is a new role, created as part of a deliberate restructure of the Customer Research function . You will be building the operational infrastructure from scratch - and the quality of what you build will determine how effectively the entire function serves Moniepoint's product teams and its customers . Without this role functioning well, researchers cannot deliver on their commitments to the product teams they serve . Responsibilities - Research Participant Panel Management: Build and maintain a large, standing panel of active, consented, and well-segmented research participants across all product areas and customer segments . Design and operate the participant recruitment pipeline, sourcing participants through multiple channels while maintaining panel segmentation at a highly granular level . Track and report on panel health (coverage, engagement, profile quality, and consent freshness), run re-engagement programmes, manage annual re-consent cycles, and oversee all

  • Talent & Performance Specialist

    Lagos, Nigeria

    unspecified Salary not disclosed

    Talent & Performance Specialist Lagos, Nigeria Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose Supports the execution of Moniepoint's Talent & Performance strategy by helping to operationalise career frameworks, development planning, performance reviews, and internal mobility. This is a hands-on role that partners closely with People Business Partners, team leads, and the wider People team to embed scalable, practical talent practices. Key Responsibilities - Maintain and continuously improve job rubrics and career progression frameworks - Support the rollout and tracking of development plans, learning tracks, and growth conversations across teams - Coordinate the quarterly performance review process, including reminders, data gathering, and feedback documentation - Analyse feedback, review data, and surface trends or insights to the Head of Talent & Performance Management - Respond to questions and support managers and HRBPs with tools and resources - Support the implementation of Lattice's features and other systems used in performance or development workflows - Help document, test, and improve talent processes with a mindset of continuous improvement - Support the execution of employee listening initiatives, including surveys, feedback channels, and insight reporting, to help identify employee needs and improve the overall employee experience Qualifications - 3-4 years of experience in HR,

  • Payroll Specialist

    Remote, India

    remote Salary not disclosed

    Payroll Specialist Remote, India Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose The Payroll Specialist provides essential, high-precision support in delivering timely and accurate payroll across Moniepoint's global markets. you will ensure that our international workforce is paid accurately and on time. You are the guardian of payroll data integrity, a key point of contact for employee queries, and a champion of compliant financial reporting. Key Responsibilities - Global Payroll Execution & Validation - End-to-End Processing: Prepare, validate, and record payroll inputs across all active platforms in India and UK, ensuring local nuances and regional labor laws are respected. - Accuracy & Reconciliation: Execute rigorous monthly cycles, including variance reviews, accuracy checks, and reconciliation of payroll feeders to the general ledger. - HRIS Synchronization: Audit and validate that employee lifecycle changes (hires, terminations, promotions) are mirrored accurately between HRIS and payroll systems. Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities - Compliance, SOX & Statutory Oversight - SOX Compliance & Controls: Maintain and adhere to SOX-compliant workflows, ensuring all payroll activities follow established internal controls, approval hierarchies, and strict audit trails. - Statutory Submissions: Support the timely filing of PAYE, pensions,

  • Technical recruiter

    Remote

    remote Salary not disclosed

    Technical recruiter Remote Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose You will join a smart, collaborative, and passionate team of recruiters who take pride in the craft of finding and keeping great talent. As a Technical Recruiter, you act as the bridge between Moniepoint's innovative engineering goals and the people who build them. You will partner directly with engineering leaders to own the end-to-end recruitment journey. The ideal candidate is someone who doesn't just "fill roles" but understands the technology and cares deeply about the human experience behind every application Key Responsibilities - Full-Cycle Ownership: Manage the end-to-end recruitment process for technical roles, from initial job intake and sourcing to interviewing, offer negotiation, and successful onboarding. - Strategic Sourcing: Design and execute proactive sourcing strategies to build diverse pipelines for current and future engineering needs. - Stakeholder Partnership: Act as a trusted advisor to hiring managers, helping them define technical requirements and providing data-driven insights on the talent market. - Candidate Advocacy: Ensure every candidate has a clear, respectful, and high-quality experience, regardless of the outcome. - Process Innovation: Identify ways to improve hiring workflows, from better screening techniques to more efficient interviewing panels. - Brand Ambassadorship: Represent

  • Field Risk & Internal Control Officer (South South)

    Rivers, Nigeria

    unspecified Salary not disclosed

    Field Risk & Internal Control Officer (South South) Rivers, Nigeria Who We Are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Role Overview We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct-among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards. This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights. Key Responsibilities Investigations & Field Monitoring - Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior. - Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance

  • Product Auditor

    Remote, Lagos, Nigeria

    remote Salary not disclosed

    Product Auditor Remote, Lagos, Nigeria Who We Are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Role Overview The Product Auditor provides independent assurance over the design, implementation, and operating effectiveness of product controls across payment, wallet, settlement, switches and other related products across the organisation The role ensures that new and existing products are deployed with adequate financial, operational, security, and regulatory controls, safeguarding the organization against revenue leakage, settlement failures, regulatory breaches, and technology-driven risks. The Product Auditor will independently evaluate product risk exposure and control maturity prior to scale. Key Responsibilities Audit Universe & Risk-Based Planning - Maintain a living Product Audit Universe covering all payment products, features, and integrations ranked by risk. - Own the annual Product Audit Plan, ensuring coverage is allocated dynamically based on risk ratings, product complexity, regulatory sensitivity, and change

  • Senior Data Engineer

    Remote, Bangalore

    remote Salary not disclosed

    Senior Data Engineer Remote, Bangalore Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role What you will get to do - Build and maintain robust data pipelines processing large volumes of data - Update and optimise our data platform for speed, scalability and cost - Coordinate with different functional teams to understand and meet their data needs - Develop processes and tools to monitor and analyse model performance and data accuracy - Solve general data-related problems To succeed in this role, you should have - 5+ years of proven experience as a Data Engineer - Strong problem solving skills - Advanced proficiency with SQL - Proficiency with Python - Experience with cloud platforms (e.g. Google Cloud, AWS, Azure) - Experience using version control tools such as git - Excellent written and verbal communication skills - A drive to learn and master new technologies and techniques - A bachelor's degree in Computer Science, Statistics, Mathematics, Engineering, or any other related field Experience with the following would be a plus - Data governance - Building and deploying machine learning models - Terraform or other infrastructure as code tools What we can offer you - Culture -We put our people first and

  • Senior Cloud Engineer

    Remote, Pakistan

    remote Salary not disclosed

    Senior Cloud Engineer Remote, Pakistan Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role Engineering at Moniepoint is an inspired, customer-focused community dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers - kubernetes, docker etc. We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Position Overview We are seeking an experienced Cloud Engineer to design, implement, and manage our multi-cloud infrastructure. The ideal candidate will have deep expertise in cloud platforms, container orchestration, infrastructure automation, CI/CD pipelines, and observability solutions, ensuring scalable, reliable, and cost-effective cloud operations across multiple cloud providers. Principal Duties and Responsibilities Cloud Infrastructure Management - Design, deploy, and manage multi-cloud infrastructure across Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI) - Architect and implement highly available, fault-tolerant, and scalable cloud solutions

  • Engineering Manager

    Remote, Bangalore

    remote Salary not disclosed

    Engineering Manager Remote, Bangalore Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role As an Engineering Manager, you will drive the successful delivery and execution of projects within your teams. You will manage end-to-end technical planning, ensuring that product requirements are translated into actionable tasks, while orchestrating collaboration between various stakeholders, including engineers, product managers, QA, and UX. This role requires a deep understanding of software design and development and the ability to plan, execute, and deliver product features in a timely and predictable manner. You will also be responsible for maintaining high technical standards, managing team bandwidth, and ensuring project milestones are met with efficiency and accuracy. What you'll get to do - Own end-to-end delivery and execution across cross-functional teams within your product area, ensuring predictable and high-quality outcomes. - Evaluate business and product requirements for technical feasibility and architectural alignment, translating them into well-defined EPICs and technical user stories. - Partner closely with Product Managers, UX Designers, and Engineers to continuously refine, groom, and prioritize the backlog. - Plan and drive sprint execution with clearly defined goals, using project planning tools to establish timelines, delivery milestones, and surface dependencies early. - Champion engineering processes and rituals

  • Senior Mobile Engineer

    Remote, Bangalore

    remote Salary not disclosed

    Senior Mobile Engineer Remote, Bangalore Who we are Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa. Since 2019, Moniepoint's technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria. About the role Location: Remote (Full time) What you'll get to do - Design and Build sophisticated and highly scalable apps using Flutter. - Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS. - Translate and Build the designs and Wireframes into hight quality responsive UI code. - Write efficient queries for core Data. - Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable and functional software that meets product requirements. - Explore feasible architectures for implementing new features. - Resolve any problems existing in the system and suggest and add new features in the complete system. - Suggest space and time efficient Data Structures. - Follow the best practices while developing the app and also keeping everything structured and well documented. - Use CI/CD for smooth deployment. - Document the project and code efficiently. - Manage the code and project on Git in order to keep in sync with other team members and managers. - Communicate with the Project Manager regarding status of projects

  • Senior Backend Engineer (Java)

    Remote, Bangalore

    remote Salary not disclosed

    Senior Backend Engineer (Java) Remote, Bangalore Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.. About the role Engineering at Moniepoint is an inspired, customer-focused community dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers - Kubernetes, Docker, etc. We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. What You'll Be Doing - Collaborate closely with cross-functional teams (Product, Design, and QA) to conceptualize, design, and deliver high-impact features. - Architect and build scalable, high-performance backend services using Java and Spring Boot. - Produce clean, maintainable, and well-documented code with a strong emphasis on reliability and testability. - Seamlessly integrate third-party services and APIs, ensuring robust error handling and graceful degradation. - Continuously enhance system performance and developer experience through thoughtful automation and refactoring. - Diagnose and resolve complex issues across the stack while

  • Senior Legal Counsel, Operations, Technology & Projects

    Lagos, Nigeria

    unspecified Salary not disclosed

    Senior Legal Counsel, Operations, Technology & Projects Lagos, Nigeria Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose You are the commercial architect behind Moniepoint's most strategic deals. As our Senior Legal Counsel for Contracts, you ensure we move fast and innovate without compromising on security or compliance. This role isn't just about "spotting risks"-it's about finding creative, factual, and simple ways to help the business achieve its goals. You will lead our approach to complex technology agreements, corporate finance, and M&A, ensuring that every contract we sign reflects our mastery and protects our mission to create financial happiness. Key Responsibilities - Lead the Deal: Drive the drafting, negotiation, and execution of complex commercial agreements, from SaaS and licensing to payment partnerships. - Master the Details: Provide clear, jargon-free legal guidance on contractual risk and liability. You explain the "why" behind the "what." - Build for Scale: Create and maintain contract templates and playbooks that make our legal processes efficient and consistent across the globe. - Protect our IP: Advise on intellectual property, licensing structures, and data protection to ensure Moniepoint's innovations stay ours. - Drive Growth: Lead legal support for corporate finance, including debt and equity financing, and manage

  • Lead, Quality Assurance

    Remote, Lagos, Nigeria

    remote Salary not disclosed

    Lead, Quality Assurance Remote, Lagos, Nigeria Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role This is a high-impact leadership role responsible for owning and driving the strategy, execution, and culture of Quality Assurance across our Engineering teams. You will lead a team of smart, detail-oriented QA Analysts and Engineers, ensuring the products we build meet the highest standards of quality and reliability. You'll be working directly with developers, product managers, and engineering leadership to make sure everything we ship to our users is production-ready and delivers happiness. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. What you'll get to do - Lead the QA function across multiple engineering teams - drive quality standards, strategies, and frameworks that scale. - Mentor and manage QA Analysts and Engineers - help them grow into the best versions of themselves through coaching, feedback, and career development. - Design and enforce test strategies, including manual and automated testing, regression, performance, and exploratory testing. - Build out meaningful dashboards and metrics to measure QA performance: test cases written and executed, bug leakage, regression rates, and more. - Collaborate

  • Site Reliability Engineer

    Remote, Nigeria

    remote Salary not disclosed

    Site Reliability Engineer Remote, Nigeria Who We Are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Job Summary We are seeking a Site Reliability Engineer (SRE) responsible for ensuring our systems run smoothly and efficiently while engineering solutions to improve visibility, eliminate repetitive tasks, and increase system resilience. The ideal candidate will balance real-time on-call responsibilities with strategic engineering work to achieve sustainable and scalable service reliability. Responsibilities - Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders. - Create and maintain meaningful dashboards and alerts. Work with development teams to

  • Senior Site Reliability Engineer

    Remote, Nigeria

    remote Salary not disclosed

    Senior Site Reliability Engineer Remote, Nigeria Who We Are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Job Summary We are seeking an experienced SRE to engineer the reliability of our highly distributed platform. You will combine deep knowledge of distributed systems with strong coding skills to define SLOs, lead incident response, and build automation and self-healing mechanisms into our systems. You will balance immediate operational stability with long-term strategic engineering to ensure our services scale linearly with our hyper-growth. Responsibilities - Participate in on-call rotations as the primary technical lead. Act as the Incident Commander during major severity incidents: initiating war rooms, coordinating cross-functional teams, and providing clear status updates. - Instrument code to expose high-cardinality metrics and distributed traces. Collaboratively define,

  • Senior Credit Underwriter

    Lagos, Nigeria

    unspecified Salary not disclosed

    Senior Credit Underwriter Lagos, Nigeria Who we are Moniepoint Inc. is Africa's all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria's largest merchant acquirer, we power most of the country's point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role Senior Credit Underwriter will underwrite all SME, Mid-Corporate and Large Corporate lending applications that require manual underwriting within the Industry Sector. You will also be responsible for ensuring lending remains within Risk Appetite and that performance is maintained within agreed target loan loss levels. In addition, you will work with the Head of Credit Risk Analytics and Chief Risk Officer to continually assess and define lending thresholds and parameters to ensure a balanced risk-based approach that also supports business growth objectives. Reporting to the Head of Credit Risk Analytics you will also be expected to continually innovate and identify areas of risk and opportunity within your portfolio, leveraging key data sources and indicators, whilst also leveraging your subjective matter expertise to ensure effective on-going credit risk management of the portfolio. You will also work closely with a range of business partners, including Sales, Product and Data Engineering teams to support new strategic product initiatives to drive the growth objectives of the business. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and