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eMed

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  • Product Manager

    London, England

    unspecified Salary not disclosed

    Product Manager London, England eMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care. This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners. As a member of the Product organization, you will operate at both the product and portfolio level -shaping strategy, aligning stakeholders, and guiding execution-while serving as a trusted partner to executive leadership. This role emphasizes product thinking, customer outcomes, and strategic decision-making , with delivery excellence as a means to achieving impact. Please note: This role will be office based, Monday to Friday, 9am to 6pm. We are based in Euston, London WHAT YOU WILL WORK ON: - Product Strategy & Ownership - Shape the product vision, strategy, and roadmap for complex product domains across eMed's platform - Translate company goals into clearly defined product outcomes, initiatives, and success metrics - Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility - Discovery & Customer Value - Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners - Write clear product requirements, user stories, and acceptance criteria - Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies - Balance speed, quality, compliance, and technical constraints in decision-making - Deeply understand patient, provider, and internal workflows to identify

  • Clinic GP - F2F 16hrs a week

    London Clinic

    unspecified GBP 117K-117K

    Clinic GP - F2F 16hrs a week London Clinic eMed is looking for enthusiastic, motivated GPs to provide excellent clinical service in our face-to-face clinics. We are looking for GPs who are qualified to practise in the UK to work in our state-of-the-art London Clinics to provide accessible, affordable healthcare. There is a wonderful team of multidisciplinary staff (which includes reception staff, Nurses, HCAS, and GPs) at each site and we welcome the opportunity to further broaden our clinic family. As part of the role, the successful candidate will be providing Joint Injection Services to suitable patients under the NHS England Minor Surgery DES. The Practice is currently awaiting accreditation to deliver this service, at which point there will be a gradual introduction of Joint Injection slots into the general face-to-face sessions. We provide face-to-face appointments for our GP at Hand patients Monday to Saturday with fantastic central locations. All of the locations are near major transport hubs and are highly accessible for patients and staff. We have excellent appointment availability for patients - at eMed there is no waiting for 3 weeks to see a GP in clinic! Alongside our NHS GP at Hand service, the successful candidate will be participating in our new exciting Private Face-to-Face Service offer, which is currently being implemented across our clinics. Our clinicians are our most valuable resource and so we have a fantastic package available to our GPs We are looking for GPs who are able to work across our London Clinics

  • Membership Support Advisor

    United Kingdom

    unspecified GBP 29K-29K

    Membership Support Advisor United Kingdom Our Clinical Operations Team has an exciting opportunity for a Membership Support Advisor . This role combines customer service excellence with essential operational support tasks in a fast-paced medical environment. You will manage a high volume of inbound and outbound calls while performing administrative duties that ensure the smooth operation of our clinical services. You will work as part of a team dedicated to delivering a safe, effective, caring, and responsive service to over 90K NHS patients. We're looking for motivated individuals who align with GPaH's mission and demonstrate an energetic work ethic, strong sense of ownership, and the ability to work collaboratively. As the voice of our company, you will provide outstanding customer service and administrative support while ensuring compliance with policies and regulatory requirements. Please note : The role is office based with the potential of becoming hybid - We are based in Euston, London. The working hours will be 40hrs a week (8am-8pm), across Monday to Sunday. Weekends will be rotational. WHAT YOU'LL WORK ON - Customer Service: - Confident in handling patient calls and queries daily. - Provide exceptional service to patients and clinicians via phone and emails. - Build positive relationships by addressing needs, queries, and complaints promptly and professionally. - Educate and guide patients on GPaH services and how to access appropriately. - Cover Front of House as requested - Administrative Duties: - Perform back-office tasks such as data entry, document processing, and scanning. - Managing our NHS inbox,