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Codes Health

8 open roles indexed with location, benefit, and apply-link signals where available.

Employer site ATS: ashby Top-startup signal

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  • Software Engineer

    New York | OnSite

    onsite Salary not disclosed

    Software Engineer New York | OnSite ABOUT CODES HEALTH We're fixing one of the most broken and crucial parts of plaintiff litigation: getting complete, accurate medical records. Today, that takes 30 to 50 days of faxing, calling, and portal-chasing across thousands of providers, each running its own back office. We deliver records in ~12 days on average. To do this, we're building an agentic layer that operates in this messy, real-world environment. Every retrieval teaches our system how to access another corner of American healthcare, building a provider data layer you can't scrape or buy. All while putting us at the most upstream point of a $20B+ market where everything downstream depends on us. This problem extends far beyond the plaintiff legal space. It's also pervasive in healthcare, where our CEO Alvaro first encountered it while running a home health agency, as well as in disability services, life sciences/clinical trials, and the insurance industry. All of these verticals face this same challenge. “Codes isn't just participating in the workflow; it's capturing the moment where the most important data is created, positioning itself to expand from ingestion into orchestration and ultimately own the entire stack.” - Amplify Partners, Boring is Sexy https://www.amplifypartners.com/blog-posts/boring-is-sexy-the-anatomy-of-a-good-vertical-ai-startup We've gone from $0 to a $3M+ run rate in a year and grown 2.5x quarter over quarter for four straight quarters. We've raised $17M from Amplify, General Catalyst, Haystack, and Y Combinator. We serve 130+ law firms across plaintiff litigation and mass tort, including the largest plaintiff firm

  • Legal Records Retrieval Specialist (Experienced)

    United States | Remote

    remote Salary not disclosed

    Legal Records Retrieval Specialist (Experienced) United States | Remote DESCRIPTION At Codes Health, we're building the modern platform for end-to-end medical-records retrieval for lawyers and specialty healthcare providers. We're a well-funded, growing company with a multi-year runway and a clear path to category leadership. Our mission is to automate the record retrieval process so firms can serve clients faster, with less friction and zero error. As a Legal Records Specialist, you'll be on the front lines of our retrieval operations. This entails working directly with healthcare providers and internal tools to ensure records are obtained accurately, quickly, and compliantly. This is a high-impact role at the center of our operations. You'll combine process discipline with problem-solving creativity, and you'll help shape the very playbooks and automation features we scale across the company. WHAT YOU'LL DO - Manage end-to-end record retrieval for assigned customers and providers. - Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks. - Ensure accuracy and compliance - clean ROIs, affidavits, billing records, and complete document sets with zero rework. - Surface workflow improvements and partner with engineering and product to help automate repetitive steps. - Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar. WHAT SUCCESS LOOKS LIKE - Noticeable reduction in average days-to-receipt across your assigned providers. - Playbooks for your facilities are documented, shared, and reused by teammates. - Consistent delivery of complete, compliant record sets - no follow-up rework required. - Ongoing contributions

  • Operations: Key Accounts

    New York | OnSite

    onsite Salary not disclosed

    Operations: Key Accounts New York | OnSite ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year and a half ago, our volume is doubling MoM, with a clear path to category leadership. We support everything from Personal Injury Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where we are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Operations: Key Accounts New York, NY Full-time | In-person | 2+ years of relevant experience required Our customers include some of the largest law firms in the world, who entrust us with one of their most critical and time-sensitive workflows. They expect excellence, service, and timeliness and we deliver on those expectations. This is one of the most important roles at the company. You will own the performance and success of some of our largest accounts. You will drive adoption, usage, and retention, while also managing and overseeing the operational details of request fulfillment. At any given moment, you may be responsible for thousands of in-flight requests. This is a hybrid role: equal parts customer success and operations. You must be as comfortable with high-level account strategy as you are with detailed analysis, auditing, and execution. You will

  • Account Executive

    New York | OnSite

    onsite Salary not disclosed

    Account Executive New York | OnSite ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year ago, our volume is doubling MoM with a clear path to category leadership. We support everything from Personal Injury Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Account Executive (New York, NY) Sales are core to how Codes Health grows. Our customers trust us with mission-critical workflows that directly impact legal outcomes and patient care. Closing the right customers, setting expectations correctly, and building long-term partnerships is top priority. As our First Account Executive, you will own the full sales cycle end-to-end. From first conversation to close to early account expansion. You will help define how we sell, who we sell to, and what great looks like before there is a playbook. You will be selling a complex, high-trust product into demanding customers, and you will help shape our go-to-market motion from the ground up. Culture matters to us. How we sell, how we treat prospects, and how we represent the company. WHAT YOU'LL DO - Sell - Help build our playbook for the company's sales team - Represent Codes

  • Customer Support Lead

    United States | Remote

    remote Salary not disclosed

    Customer Support Lead United States | Remote ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year and a half ago, our volume is doubling MoM with a clear path to category leadership. We support practices ranging from Plaintiff Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Support is where trust is won or lost. Law firms work against tight deadlines and can't afford to wait - a slow response or an unresolved issue can derail a case. As our Customer Support Lead, you'll help build and run the reactive layer of our CX function: owning ticket resolution, managing escalations, surfacing patterns, and building a small team of support agents. This is a player-coach role - you'll be handling tickets yourself while also building the systems, documentation, and processes that will let us scale support without sacrificing quality. WHAT YOU'LL OWN - Build systems to triage and resolve inbound support tickets across email, portal, and phone - first response within 2 business hours, resolution within 24-48 hours for standard issues - Own technical support escalations: portal bugs, access issues, submission errors, document delivery failures - coordinate

  • Customer Success Lead, Enterprise

    United States | Remote

    remote Salary not disclosed

    Customer Success Lead, Enterprise United States | Remote ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year and a half ago, our volume is doubling MoM with a clear path to category leadership. We support practices ranging from Plaintiff Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Enterprise law firms are our most complex and highest-value relationships. As our Enterprise Customer Success Lead, you'll own a portfolio of high volume firms, whatever shape they take - building deep relationships, driving adoption, and ensuring they realize measurable value from Codes Health. You'll be the single point of accountability for account health, expansion, and executive engagement. You'll work closely with the Head of CX, operations, and product to translate customer feedback into real improvements. WHAT YOU'LL OWN - Own a portfolio of enterprise accounts starting post-sale, from building key relationships to maintaining account health - Lead structured onboarding for new enterprise customers - platform training, first case submission, integration into firm workflows - Conduct regular business reviews (QBRs) and executive check-ins to surface value, resolve friction, and identify growth opportunities - Maintain documented account health status for

  • Customer Success Lead, Commercial

    United States | Remote

    remote Salary not disclosed

    Customer Success Lead, Commercial United States | Remote ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year and a half ago, our volume is doubling MoM with a clear path to category leadership. We support practices ranging from Plaintiff Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Most of our customers are small to mid-sized law firms. These are firms where operations and teams are lean and a set of records can make or break a quarter of business. As a Mid-Market & SMB Customer Success Lead at Codes Health, you'll manage a high-volume portfolio of these firms, helping them get up and running fast, stay engaged, and grow with us over time. Success in this role means building scalable systems alongside genuine relationships - you know when to automate and when to pick up the phone. WHAT YOU'LL OWN - Manage a broad portfolio of mid-market and SMB law firms through the full customer lifecycle - onboarding, ongoing success, and expansion - Run efficient, structured onboarding for new customers: portal walkthrough, first case submission, and a relevant check-ins - all within the first 2

  • Operations Lead

    New York | OnSite

    onsite Salary not disclosed

    Operations Lead New York | OnSite ABOUT CODES HEALTH At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately. Started just over a year ago, our volume is doubling MoM with a clear path to category leadership. We support everything from Personal Injury Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where are today. Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution. ABOUT THE ROLE Operations Lead - (New York, NY) Full-time | In-person | 3+ years of relevant experience required Operations are core to us as a company. Our customers entrust us with their most sensitive and mission-critical records; mistakes in retrieval directly lead to lost settlements and delayed patient care. As an Operations Lead, you will own the day-to-day execution and management of our Records Retrieval Team. You will help shape the team from the ground-up: hiring and training, process design, performance tracking. This hire is someone who can thrive with an extremely high degree of autonomy and ownership, and is someone who thinks as much about what we will need to succeed in a year as much as tomorrow. Culture matters to us. How we work, how we treat each other, and how we build. We want someone who values that as much as we