Noom jobs

Communications Associate New York, New York, United States; Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world. Our Communications Team The Communications team at Noom plays a vital role in shaping how we tell our story to the world. From media relations and brand storytelling to executive communications and thought leadership, this team drives awareness, credibility, and engagement across key audiences. We partner closely with teams across the organization to ensure our messaging is clear, consistent, and aligned with Noom's mission to improve health outcomes at scale. About the Role As we continue to grow, we're seeking a Communications Associate to help shape and execute Noom's external communications strategy. This role will play a critical part in driving operational excellence, cross-functional alignment, and strategic visibility across our Communications function. Sitting at the center of the team's day-to-day execution, you'll manage workflows, strengthen external partnerships, support events, collaborate with media, and contribute across a wide range of initiatives. This role serves as a key connector across departments, ensuring communications initiatives are aligned, measurable, and effectively executed to elevate Noom's brand presence both internally and externally. You Will - Help manage the day-to-day operations of

Product Marketing Manager New York, New York, United States; Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, whether fully-remote or in one of our offices, you'll see the impact of your work on the world. Our Marketing Team Noom's Marketing team plays a crucial role in connecting our innovative digital health products with the people who need them most. We work cross-functionally to craft compelling messaging, launch impactful campaigns, and bring the voice of the customer into everything we do. As we continue to expand our offerings, our product marketing team is central to how we tell our story, build trust, and drive engagement. About the Role As we continue to grow, we're seeking a Product Marketing Manager to lead go-to-market strategies and support cross-functional product launches from end to end. This role will act as the connective tissue between product and marketing teams, ensuring our launches are not only timely but also resonate powerfully with our audiences. You'll also lead special projects that enhance how we communicate product claims, working with research, legal, and other partners to bring credible, compelling narratives to life. You Will - Lead the end-to-end go-to-market (GTM) process for new product launches, from strategic planning through execution

Strategic Partnerships Manager New York, New York, United States; Princeton, New Jersey, United States; Remote - US About Noom Noom is on a mission to help people live better, longer. We're a leading whole-person health platform combining personalized medication with the science of behavior change and psychology - helping people build lasting habits and live longer, healthier lives. With nationally recognized programs spanning weight management, diabetes prevention, GLP-1 support, menopause, and longevity, we serve millions through health plans, employers, and direct-to-consumer offerings. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, whether fully remote or in one of our offices, you'll see the impact of your work on the world. Our Partnerships Team Noom's Strategic Partnerships team is responsible for building and scaling the relationships that bring Noom to more members through the employer and health plan ecosystem. We work across Channel Partnerships, Integration Partnerships, Marketplace Partnerships, Resellers, and Distribution Partners - with an initial focus on the highest-leverage motions for near-term growth - to expand Noom's reach, drive partner-sourced revenue, and ensure that every partnership delivers real, measurable value. We operate at the intersection of strategy, sales, and execution - and we move fast. About the Role We're looking for a Manager, Strategic Partnerships to own day-to-day channel partner relationships and drive execution across Noom's partner ecosystem. This is a relationship-forward, operationally grounded role - you'll be the primary point of contact for a portfolio of strategic partners while working

Senior Product Designer New York, New York, United States; Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world. Our Product Team The Product team at Noom plays a pivotal role in driving our mission forward. We craft user-centered experiences that help millions of people improve their health. The Engagement Growth Engine (EGE) team within Product is dedicated to driving user engagement, activation, retention, and long-term value across the Noom platform. EGE focuses on understanding user behaviors and motivations, identifying growth opportunities, and designing product experiences that help users stay active with Noom's behavior-change programs. The team leverages data-informed design, experimentation, and research to improve key metrics and deliver measurable business impact. About the Role As we continue to grow, we're seeking a Senior Product Designer to lead design efforts within our Engagement Growth Engine team. This role is critical to defining how motivation, rewards, and habit loops come to life in the Noom experience. You'll design end-to-end engagement systems-from streaks and incentives to feedback loops and celebratory moments-that encourage users to stay consistent and achieve long-term success. You'll work cross-functionally with Product Managers, Engineers, Researchers, and Data Scientists to rapidly test, iterate, and

Lead Backend Engineer Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world. Our Engineering Team Our Engineering team builds the technology that powers Noom's mission, from consumer-facing health products to the B2B infrastructure that enables enterprise partnerships at scale. Within our B2B focus area, we move fast, build with purpose, and tackle complex backend challenges that directly shape how Noom serves health plans and employers. About the Role Our AI Team is looking for a Lead Backend Engineer. In this role, you'll own significant backend engineering scope, driving key agentic AI engineering initiatives across the business while providing hands-on technical leadership to a small team of engineers. This is an IC-first role: 80% engineering, 20% managing others. You'll work closely with other engineering leaders in the org to define scope, optimize how we support the business, and lead GenAI projects that extend what we're already building. If you love staying hands-on and doing the engineering work and want to lead, this is the role for you. You Will - Own and deliver backend engineering work across Noom's AI and Agentic initiatives - Partner closely with cross-functional stakeholders across our engineering, product, and healthcare

Growth Marketing Manager, B2B New York, New York, United States; Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world. About the Role We are seeking a Growth Marketing Manager, B2B to own the strategy, execution, and continuous optimization of all B2B paid media and content syndication programs across Noom Health's Commercial segments: Employers, Consultants, Health Plans, PBMs, and Providers/Health Systems. You will come in with a point of view, pressure-test what exists, and continuously raise the bar. You will own paid media, content syndication, and ABM programs end-to-end across the full funnel: from annual strategy through daily optimizations, from creative direction through pipeline attribution. You will bring clear thinking to every initiative and be accountable for measurable impact. What You'll Be Doing - Own, define, and continuously evolve our full-funnel B2B paid media strategy across LinkedIn, Google Ads, and emerging channels, with a clear rationale for how each investment generates demand and drives pipeline - Lead paid media budget management: allocate, forecast, and report on spend efficiency and ROI to Finance and Marketing leadership - Develop and execute integrated, multi-channel campaigns across the full funnel, translating buyer insights and segment priorities into targeted

Senior Creative Strategist New York, New York, United States; Princeton, New Jersey, United States Noom is on a mission to help people live better, longer. We're a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world. Our Marketing Team Our Marketing team drives Noom's growth by connecting people to programs that help them live healthier lives. Our performance creative function is at the heart of that - turning ideas into direct response ads that convert intent into action. About the Role As we continue to grow, we're seeking a Senior Creative Strategist to own Noom's bottom-of-funnel performance creative function. You'll take over an established, active creative workstream focused on direct response advertising, lead a junior strategist, and serve as a key strategic partner to media buying, growth, and senior marketing leadership. You Will - Own the strategy, direction, and quality of Noom's bottom-of-funnel performance creative across paid social and digital channels - Lead creative development from brief to final production - managing designers, external agencies, and AI platform workflows - Manage and develop a junior Creative Strategist, setting them up for success on evergreen content execution - Partner with media buyers and growth teams to inform creative testing strategy and optimize for performance - Serve as a cross-functional creative partner to

Enterprise Account Executive London, England, United Kingdom Enterprise deals don't close themselves, and neither do the pipelines behind them. This role is for the rep who doesn't wait for inbound, and who uses every tool available, including AI, to outwork and outthink the competition. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is

Technical Writer (1yr Contract) Seoul, South Korea The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel without losing the thread. We're building

Enterprise Account Executive (East Coast) Remote, US Enterprise Account Executive closes deals. This one builds a category. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects

Global Sales Development Manager San Mateo, California, United States Most SDR leaders inherit a playbook. You'll write one for a category that doesn't exist yet. Delight.ai is building the AI concierge that leading brands use to deepen customer relationships and drive revenue. This isn't AI bolted onto legacy software. It's a native AI application, and we're creating the category from scratch. As Global Sales Development Manager, you'll be the tip of the spear: the leader who brings every GTM play to life across the US, EMEA, and APAC. You'll build and lead an AI-first SDR organization at global scale. When this chapter is written, you'll be able to say you helped build an AI business, created a category, and stood up one of the most modern sales development operations in the industry. That's not a small thing. The Company Delight.ai (formerly Sendbird) is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into

AI Agent Engineer, Intern Seoul, South Korea 센드버드는 옴니채널 AI와 세계 최고 수준의 검증된 커뮤니케이션 API를 결합하여, 기업이 AI 에이전트를 구축하고 의미 있는 고객 연결을 대규모로 만들어갈 수 있도록 돕습니다. 센드버드는 엔터프라이즈 수준의 안정성, 보안성, 규정 준수를 갖춘 솔루션을 제공합니다. DoorDash, Match Group, Noom, Yahoo Sports를 포함한 4,000개 이상의 글로벌 선도 앱이 센드버드를 신뢰하고 있으며, 매월 70억 건 이상의 대화가 센드버드 플랫폼을 통해 이루어지고 있습니다. 현재까지 실리콘밸리 최정상 투자사로부터 (ICONIQ, SoftBank, Tiger Global, Y Combinator) 누적 총 2억2천만달러 (약 2,450억 원)의 투자를 유치하였으며 국내 최초 기업가치 1조원 이상의 글로벌 유니콘 기업입니다. 캘리포니아 산 마테오의 본사와 서울의 R&D센터 및 APAC 오피스 그리고 뉴욕, 런던, 싱가포르, 인도, 캐나다 등에 오피스를 두고 있습니다. Intern, AI Agent Engineering AI 에이전트 엔지니어링 인턴은 엔지니어링 및 제품 팀과 협력하여 지능형 에이전트를 구축, 통합 및 배포합니다. 최신 웹 프레임워크, LLM API 및 툴링 파이프라인을 사용하여 프로토타입부터 프로덕션까지 실무 경험을 쌓게 됩니다. 인턴십 기간은 8~12주 입니다. 이런 일을 하실 수 있어요 에이전트 프로토타이핑 및 개발 프롬프트 엔지니어링으로 Hallucination 탐지, 대화 Resolution 등 마이크로 API 개발업무를 합니다. 내부 데이터셋과 도구를 활용해 AI Agent의 정확도를 테스트하고 검증합니다. 검색 증강 생성(RAG), 지식 기반 및 맞춤형 툴체인을 지원하는 백엔드 API를 통합합니다. 프롬프트 엔지니어링 및 툴링 다양한 사용 사례에 맞는 프롬프트를 제작, 테스트 및 세부 조정합니다. 프롬프트 버전 및 에이전트 배포를 위한 CI/CD 파이프라인을 설정합니다. 통합 및 배포 웹, 채팅 및 API 중심 환경에 에이전트를 임베드합니다. 실시간 성능 지표를 모니터링하고 로그, 대시보드 등의 관측 기능을 구현합니다. 협업 및 문서화 팀이 시니어 엔지니어, 제품 관리자 및 UX 디자이너와 긴밀히 협력할 수 있도록 지원합니다. 이런

Enterprise Security Engineer San Mateo, California, United States Security isn't just a checkbox at Delight.ai. It's the foundation everything else is built on. If you believe security should accelerate how people work, not slow them down, keep reading. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience.

Product Marketing Manager (AI-First, Full-Stack) San Mateo, California, United States This isn't a normal marketing job. The Company: Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs. We became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building-the plumbing-would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. December 2024: We made the full pivot of our company. A complete strategic shift toward AI-first customer experience. February 2025: We launched our AI agent for enterprise CX-built on a decade of conversation data and infrastructure, now with intelligence on top. November 2025: We rebranded the product line to Delight.ai. The name reflects our belief: AI's real promise isn't efficiency or cost savings. It's restoring what customer experience lost somewhere along the way-the feeling of being understood, of being genuinely cared for. We want every customer to feel delighted. Not satisfied. Delighted. The Product: Delight.ai is the AI concierge for customer experience. Most AI

Content Engineer San Mateo, California, United States Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the thread. We're building AI

Head of Information Security San Mateo, California, United States Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building. The Company Sendbird is the #1 CPaaS platform for in-app communications - an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good. So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai - and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the thread. We're building AI that makes customers feel understood, seen, and

Software Engineer, AI Agent Seoul, South Korea The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the

Sales Engineer San Mateo, California, United States You don't just demo software, you change how people think about what's possible. If you want to be the person in the room who makes engineers lean forward and executives say "when can we start," read on. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations chat, voice, video, messaging APIs and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI first customer experience. By February 2025, we'd launched our AI agent for enterprise CX built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost the feeling of being truly understood and cared for. Not

Machine Learning Engineer Seoul, South Korea Sendbird is building AI agents for customer experience. Our platform already powers billions of conversations every month across chat, voice, video, and messaging APIs. We are now using that foundation to build agents that understand customer context, reason over business data, and take reliable action in production. We are looking for a Machine Learning Engineer to research, build, and productionize new capabilities for those agents. This role sits at the intersection of agent product development, applied AI research, and production engineering. You will work on systems that enterprise customers depend on every day, not demos or isolated prototypes. About Sendbird and delight.ai Sendbird has spent more than a decade building communication infrastructure for in-app chat, voice, video, and messaging APIs. More than 4,000 brands use our platform, including DoorDash, Match Group, Noom, Yahoo Sports, and Rakuten. Our systems support more than 7 billion messages every month. In 2024, we made a strategic shift toward AI-first customer experience. In 2025, we launched our enterprise AI agent product, delight.ai. Delight.ai helps businesses deliver customer support and engagement that is faster, more contextual, and more personal. Unlike simple FAQ bots, our agents are built to remember customer context, use tools, retrieve relevant knowledge, connect across channels, and handle real customer workflows with accuracy and control. The Role As a Machine Learning Engineer, you will design, build, evaluate, and ship new capabilities for our AI agents. You will work across agent architecture, retrieval, memory, planning, tool use, workflow

Forward Deployed Product Manager, Intern Seoul, South Korea You don't want a busy-work internship. You want to be in the room where real AI products get built, shipped, and used by millions of people. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget

Head of Strategic Partnerships & AI Ecosystem San Mateo, California, United States The AI ecosystem is being redrawn in real time. The person who wins this role won't just watch it happen. They'll be the one shaping where Delight.ai sits inside it. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI

Head of Product, Korea Seoul, South Korea Most AI agent platforms are built for demos. You're going to build one that works in production at the scale of the world's largest B2C brands. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you