Nmi Holdings Inc jobs

Senior Software Engineer Remote, UK NMI is a leading provider of payment gateway solutions, specializing in card-present solutions and payment processing. Our innovative technologies empower businesses to securely accept payments and optimize transaction processes. With a focus on reliability, security, and innovation, we continuously push the boundaries of what's possible in the payments industry. We are seeking an experienced Software Engineer to join our Payments Processing group. This group focuses on developing and maintaining world-class payment solutions, including PIN pad and card reader integration and processor/acquirer connectivity. The ideal candidate: The ideal candidate is a highly skilled software engineer with deep expertise in one or more of the following domains: - Backend development (C#/.NET) - Mobile SDK development for Android (Java/Kotlin) or iOS (Objective-C/Swift) You don't need to be an expert in all these areas, but you should bring senior-level technical depth and design experience in at least one, combined with the ability and curiosity to work across the stack when needed. As a Senior Engineer, you will play a key role in designing, developing, and maintaining SDKs and backend components that enable secure, performant, and seamless payment transactions. You will be expected to take ownership of complex problems, influence architectural decisions, and contribute to improving our CI/CD, testing, and deployment processes. You'll also provide mentorship, participate in design discussions, and help ensure that our systems and SDKs meet the highest standards of security, reliability, performance, and maintainability. Key Responsibilities: - Design, develop, and maintain secure, scalable, high-quality SDKs and

Product Data Analyst - Acquiring Operations Remote, US NMI is looking for a highly analytical and data-obsessed Product Data Analyst to help power decision-making across our acquiring operations and merchant lifecycle products. This role sits at the intersection of product, operations, and business intelligence - transforming large datasets into actionable insights that improve operational efficiency, merchant growth, product adoption, and financial performance. You'll partner closely with Product Managers, Operations, Engineering, Sales, Finance, and Support teams to deliver analytics and reporting across NMI's acquiring ecosystem, including ISO management, Merchant Central, ScanX, business capital solutions, and other operational extensions. This is an ideal role for someone who loves diving deep into data, building scalable reporting frameworks, uncovering trends and anomalies, and translating complex operational metrics into clear business insights. Strong SQL skills and a passion for data visualization through Tableau are essential. If you thrive in fast-paced fintech environments and enjoy solving complex operational and product problems through data, we'd love to hear from you. Key Responsibilities Product & Operational Analytics - Lead the collection, analysis, and interpretation of operational and product data to drive strategy, optimization, and growth across NMI's acquiring platform and Merchant Central CRM - Partner closely with Product Managers supporting ISO operations, Merchant Central, ScanX, Business Capital lending, and additional acquiring extensions. - Build analytical frameworks that empower product and business teams to make data-driven decisions. - Conduct opportunity sizing, forecasting, trend analysis, and operational performance analysis to support strategic planning. Dashboarding & Data Visualization - Design, build,

Product Data Analyst Remote, US The Product Data Analyst is responsible for leading the collection, analysis, and interpretation of data to drive product strategy and execution. This role will work closely with product managers, engineers, sales, and support to ensure that data-driven decisions are made throughout the product lifecycle. You will build the framework that provides data and insights to empower our internal product teams that make data driven decisions that grow the business. If you are a highly motivated, curious, and data-driven individual with a passion for data-driven insights and product development, we encourage you to apply for this exciting opportunity. You will: - Responsible for leading the collection, analysis, and interpretation of data to drive product strategy, adoption and execution for the payment gateway. - Create and own data roadmaps to increase product performance transparency for product stakeholders. - Manage data analytics dashboards to track KPIs and deliver clear, actionable insights to product managers. - Monitor data accuracy, and support proactive investigation. - Support ad-hoc reporting framework where product managers can gather and analyze relevant data including customer/CAM surveys, product usage statistics, and market research. - Conduct opportunity sizing analyses, develop forecasting models, and present data-driven insights to influence strategic decision-making. - Collaborate with Engineering and Data Insights to design, build and document an analytics framework for product experimentation, A/B testing and advanced modeling to support long-term product performance. - Analyze large transaction datasets to uncover trends & opportunities across channels and payment methods (card, ACH, P2P). -

Senior Product Owner (Fintech/Payments) Remote, US NMI is looking for a Senior Product Owner to drive tactical delivery across our Billing and Data platform teams. This role sits within the Engineering organization, reporting directly to the Director of Software Engineering, and carries ownership across two interconnected domains: Billing, which manages five distinct billing platforms, and Data, which owns ingestion and transformation pipelines built on GCP and BigQuery. As a Senior PO at NMI, you are the subject matter expert for every feature your team builds. You do not hand off context to others - you carry it. You are present in the details: writing sharp user stories, validating acceptance criteria, conducting UAT, and ensuring releases meet the bar. You are the go-to person for your engineering team, your product manager, and your stakeholders when questions arise about how the platforms work, what is in flight, and what is coming next. The seniority of this role comes through in the depth of your platform knowledge, your ability to navigate complexity across two technical domains simultaneously, and your capacity to influence decisions at the architecture and cross-team level - while never losing sight of day-to-day delivery. Key Responsibilities Product Ownership & Agile Execution - Lead delivery for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring work is clearly defined, prioritized, and ready for engineering execution. - Author detailed feature epics and user stories with precise acceptance criteria that give engineering teams the clarity needed to deliver

Channel Account Manager Cape Town, South Africa The Channel Account Manager role manages and enables the success of a defined set of existing partners and grows adoption of the entire suite of NMI products. Reporting to the Director of Channel Accounts, you will be part of a collaborative and engaged team responsible for supporting and growing our ISO and ISV partners in North America. This is a unique opportunity to be part of a fast growing team that helps our partners deliver innovative experiences in the payments landscape. Attendance within the Cape Town office for US Working Hours is required for this role. Responsibilities: Client Relationship Management: - Build and maintain strong, trusting relationships with clients/customers. - Serve as the main point of contact for all client inquiries, requests, and issues. - Conduct regular check-ins with clients to assess satisfaction and identify opportunities for improvement. - Anticipate client needs and proactively offer solutions and support. Account Planning and Strategy: - Develop strategic account plans outlining objectives, goals, and action steps for each client. - Collaborate with internal teams (sales, marketing, product development) to align strategies and deliver value to clients. - Identify growth opportunities within existing accounts and develop strategies to maximize revenue. Sales and Revenue Generation: - Identify upselling and cross-selling opportunities within the account base. - Work closely with the sales team to pursue new business opportunities and expand the client portfolio. - Meet or exceed sales targets and revenue goals set for the assigned accounts. Problem Solving

Engineering Manager Remote, US We are seeking an Engineering Manager to lead 2-3 software teams - roughly 12-20 engineers in total - each made up of a mix of contractors and full-time staff, including Product Owners and tech leads. This role isn't a hands-on coding position. It's about the people and the direction: growing engineers, keeping the teams healthy and focused, and steering decisions about technical debt and platform investment. You'll be the person tech leads bring their thinking to - a sounding board who can pressure-test an approach, and just as importantly, push back when something is being over-engineered or over-thought. You'll own the people side of your teams (development, performance, retention, hiring) and represent their work and capacity to stakeholders across the organization. You'll also lead the teams through change - including driving the adoption of AI tools and challenging engineers to work in new, more effective ways. As a payments business, we operate to rigorous security and regulatory standards, so sound engineering judgment carries real weight here. The best fit is someone who has managed engineers before, has enough technical depth to challenge engineering decisions credibly, and is comfortable leading through influence rather than authorship. Key Responsibilities: - Manage and develop multiple teams of engineers across a wide seniority range, supporting their growth, performance, and career direction. - Lead blended teams of contractors and full-time staff, keeping each group focused, healthy, and productive. - Lead the teams through change - including driving AI tool adoption and challenging

Product Marketing Manager - SaaS/ISVs Remote, US Product Marketing Manager - ISV / SaaS Embedded Payments We're looking for a strategic and execution-focused Product Marketing Manager to lead go-to-market strategy for NMI's embedded payments solutions targeting ISVs, SaaS platforms, and developer-led organizations. This role sits at the center of product, sales, and marketing, translating platform capabilities into compelling value propositions that resonate with both technical and commercial buyers. You will own positioning, messaging, launches, and enablement for our embedded payments platform, ensuring NMI is the preferred partner for software companies embedding payments into their products. This role requires a strong understanding of how SaaS platforms evaluate and adopt payments infrastructure across both product-led and sales-assisted growth motions. You'll help shape how developers discover, evaluate, integrate, and scale NMI within their applications, while also supporting revenue teams with clear, differentiated messaging that drives pipeline and adoption. In addition to product marketing expertise the ideal candidate is a self-starter and an excellent communicator with experience in payments. Strong candidates will have familiarity with go-to-market processes as well as a track record of successfully working with cross-functional teams in product, marketing and sales.. You'll have experience or interest in persona and buyer journey development. About Us NMI develops the most trusted payment software for mobile, online and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Chicago, Bristol, Salt Lake City, Los Angeles, and New York, our payment technology powers millions of customers

Partner Success Manager Remote, US Partner Success Manager (PSM) Remote, US Description We are seeking a Partner Success Manager (PSM) to join our growing Partner Success team. This is a strategic, post-launch role focused on proactively managing the health and growth of a defined portfolio of high-value partners. The PSM serves as the primary success lead after launch for partners that require ongoing proactive engagement. This role is responsible for helping partners maximize the value of NMI's platform, improving long-term partner outcomes, and identifying opportunities for expansion. The PSM works closely with Customer Account Managers (CAMs), while serving as the internal quarterback across Support, Product, Engineering, Partner Launch, and Solutions Engineering to ensure a consistent and high-quality partner experience. This role is not the day-to-day support owner and is not a general support function. Instead, the PSM proactively manages partner health, coordinates internal resources, drives accountability on strategic issues, and helps surface opportunities to strengthen retention and growth. What You'll Do Partner Ownership, Health & Growth - Own the proactive post-launch success motion for a defined portfolio of strategic and high-value partners. - Build strong relationships with key partner stakeholders and serve as the primary post-launch success lead for assigned accounts. - Partner closely with Customer Account Managers (CAMs) to align on partner priorities. - Monitor partner health across product utilization, support trends, and strategic risk indicators. - Identify friction points and develop action plans to improve outcomes. - Drive awareness and adoption of relevant NMI products, capabilities, enhancements, and

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