Extend jobs

Manager, Machine Learning Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: You will lead a team of ML data scientists on the Fraud and ML team, owning the development and quality of Extend's machine learning models across fraud detection, risk assessment, and identity resolution. You'll guide your team through the full data science lifecycle, from requirements and experimentation through model development, evaluation, and monitoring. You'll partner closely with Product and Engineering on integrating ML models into our product and with our Fraud Intelligence team to continuously improve our fraud detection capabilities. What You'll Be Doing: Own the model lifecycle: requirements, experimentation, model development, evaluation, and model cards, partnering with ML engineers on deployment and production infrastructure Translate business problems into well-framed ML solutions: defining what to model, what

Senior Software Engineer II Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About The Role: We are looking for an exceptional Senior Software Engineer II to join the Extend Fulfillments team, a core pillar driving our company's growth and customer satisfaction. This role offers a unique opportunity to build impactful software used by some of the largest ECommerce and Brick and Mortar merchants in the industry, and directly influencing how our merchants make their customers whole. You'll partner closely with cross-functional teams in product, design, operations, delivery and the broader engineering organization - contributing significantly to a culture of innovation, continuous improvement, and excellence. What You'll Do: Tackle ambiguous, cross-system problems spanning all aspects of fulfillment and servicing Own large features end to end, from design through deployment, release, and monitoring

Senior Security Operations Analyst Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. What You'll Do: Serve as a core member of Security Operations, monitoring and triaging alerts from platforms such as SentinelOne and Wiz. Perform end-to-end investigations to identify, contain, and remediate threats and incidents, driving timely, appropriate response. Proactively identify and assess vulnerabilities in infrastructure and code, working with development and other cross functional teams to address issues. Contribute to the end-to-end detection lifecycle: model attacker behaviors (MITRE ATT&CK), write and test detections as code across security programs and tooling (SentinelOne, Wiz, Okta, AWS CloudTrail), and continuously enrich to reduce false positives and improve MTTD. Support data quality and telemetry onboarding, maintain response playbooks, and provide threat validation assistance across the business. Assist teams with the application of secure configuration

Senior Data Scientist, Revenue Analytics Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: The Revenue Analytics team is focused on developing strategic recommendations grounded in data to scale, drive, and recover revenue. We are experts at synthesizing different contexts from Sales, Growth, Product, Engineering, and Risk to identify growth and expansion opportunities that directly drive the company's bottom line. If you have a passion for breaking down complexity and ambiguity into quantifiable impact, you'll thrive on our team. What You Will Be Doing: Cross-functional Champion: Independently lead cross-functional teams through ambiguous questions to influence and implement revenue driving initiatives and recommendations. Revenue Optimization: Own and identify innovative new strategies to maximize revenue and enhance client acquisition throughout the entire revenue waterfall. Data-driven Insights: Lead the charge in improving

Principal Data Engineer Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: We're looking for a Principal Data Engineer to help own the analytics data architecture at Extend. This architecture powers reporting, financial processes, and business decisions for teams across the company, and feeds the data our merchants and downstream systems rely on. This is a cross-organizational role. You'll partner with product engineering and architecture on the data flowing upstream into Snowflake, own the design and evolution of the warehouse and reporting layer in the middle, and bridge to analytics engineering and stakeholders on the consumption side. It's a hands-on technical leadership role anchored in Snowflake and SQL, with ownership of a portfolio of Python data jobs running on AWS - work you'll set direction on and drive end-to-end.

Solutions Architect (Delivery) Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. What you'll do: Lead post-sales technical implementation conversations with merchants, conducting deep technical discovery to understand their systems, integration architecture, and constraints - and translating findings into a clear path forward. Own the technical onboarding experience, serving as the primary technical point of contact from kickoff to go-live, partnering with internal Engineering and Product teams to identify and address any product gaps and ensure integrations are set up for long-term success. Establish and maintain technical documentation for merchant onboardings - system architecture diagrams, API inventories, and integration specs - that cross-functional partners rely on throughout the merchant lifecycle. Build and maintain a library of reusable integration assets - templates, configuration guides, and onboarding playbooks - that improve consistency and reduce

Account Executive, Corporate Enterprise San Francisco, CA About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. The Role: As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top brands and retailers - both eCommerce and omnichannel merchants. You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory. This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs. We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships. What You'll Do: Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders. Cultivate strong external relationships

Senior Recruiter Remote About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: At Extend, we operate in a progressive hiring environment in which hiring the best -- versus “making the hire” -- guides everything we do. Recruiters who thrive here are adept at coaching and partnering with their hiring teams: defining what the best looks like for a given role, and executing the recruitment strategy to bring the hires across the finish line. We are looking for an experienced Senior Recruiter to join our team and help us build a world-class organization. In this role, you'll report to the VP, People and be responsible for full-cycle recruiting, with a focus on sourcing, engaging, and hiring top talent for our Revenue and Product & Engineering teams. We'll look to you to provide

Fraud Operations Specialist I Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend's internal processes. This role requires direct experience with fraud and abuse operations (preferably in an eCommerce setting), an understanding of fraud concepts, communication skills to work with cross functional stakeholders, and knowledge of spreadsheet and data processing software. What You Will Be Doing: Real-Time Claim Review: Review claims in real time for potential cases of fraud/abuse, leveraging your information gathering and communication skills to ensure you have sufficient

Claims Adjudication Specialist (Tier I) Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: As a Claims Adjudication Specialist, you will play a critical role within our Operations Department, focused on evaluating and servicing claims related to our Product and Shipping Protection plans, which are offered by over 1,000 Merchant Partners. You'll serve as a subject matter expert, supporting our Customer Support and Service Technician partners to ensure accurate and timely service of complex claims that require deeper investigation. This position requires strong analytical skills, critical thinking, and the ability to interpret multiple policies across a wide range of product categories. On a daily basis, you'll review complex claim submissions, manage escalations, and investigate unusual claim patterns. Success in this role relies on meticulous attention to detail, evidence-based decision-making

Senior AI Software Engineer, Internal Enablement Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: We are hiring a Senior AI Software Engineer to change the way we work with AI across the whole company. Extend thinks AI has reached a level of usefulness and sophistication that we are preparing to build coding tools for all the non-engineering roles in the company. We want you to be part of the team that provides the engineering rigor to make this platform reliable, secure, and easy to use. Over the next six months we are standing up MCP connectors to the systems we run on, a shared library of agent skills every team composes from, and the infrastructure that turns a one-off prototype into durable tooling. You will build that platform

Lead Risk Analytics Data Scientist Remote, US About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: You'll join our centralized Risk, Analytics & Data Science team at Extend, where you'll play an essential role in the risk monitoring process for our product protection and shipping protection offerings. You will collaborate with cross-functional teams to help Extend maintain a healthy loss ratio through premium changes, underwriting process and claims initiatives. A great opportunity to convert your analytics expertise into business impact by supporting measurement of unit economics to feed strong business decisions. You will also be partnering with the cross functional teams (Product / Program, Revenue / Sales, etc.) to develop appropriate premiums for new coverages and product categories. This isn't a "maintain the existing model" role. You'll be involved from the

Account Manager, Enterprise Growth Strategy San Francisco, CA About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving growth and strategy for Extend's largest omnichannel merchants. This is a critical role centered on existing account growth, strategic relationship management, and optimization. This role requires a deeply strategic thinker with a proven track record in management consulting or dynamic startup environments who can translate high-level goals into actionable, measurable plans for our most strategic partners. The ideal candidate will be based in the San Francisco Bay Area. What You'll Do: Lead ongoing partnership growth optimizations for Extend's largest omnichannel merchants. Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage. Monitor and evaluate

Extend Developer Washington, DC At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! You are: Extend Developer The work: - Conduct sessions with clients to analyze reporting business requirements and provide solutions to complex business problems. - Identify strategies, risks, and options for recommending approaches towards meeting requirements for clients. - Become a Workday Extend expert with deep knowledge of current functionality, design concepts, touch points with HCM, Compensation, Payroll, Benefits, Financials, Talent, Prism, and future product direction. - Become a Workday Extend expert with deep knowledge of dashboards, embedded analytics, and future report specific functionality. - Lead, mentor, counsel and manage performance of project staff (depending upon project structure). - Advise clients on industry standards and leading practices in Workday Extend design and development. - Demonstrate design options through the use of prototyping. - Understand and apply Workday and Accenture

Workday Extend Solution Specialist Location not specified

Delivery Consultant, Workday TECH Extend Lead Location not specified

Senior Workday Extend Consultant United Kingdom, London posted: Posted 17 Days Ago

Workday Extend Lead - Senior Manager 10 Locations posted: Posted 2 Days Ago

Workday Extend Consultant 5 Locations posted: Posted 30+ Days Ago

Manager, Extended Workforce Operations Bangalore,IND posted: Posted 10 Days Ago

Service Delivery Manager - Extended Enterprise Services Bangalore Area posted: Posted 7 Days Ago

SAP MM & Extended Warehouse Management Consultant - VOIS Pune, Maharashtra, India

Extended Hours Surveillance Analyst WFH - Pennsylvania posted: Posted 23 Days Ago

Director, Analytical Chemistry Extended Characterization US, Indianapolis IN posted: Posted 11 Days Ago