Enova International Inc jobs

Lead, Strategy & Operations - CashNetUSA (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Lead within our Strategy & Operations department, you will directly support the CashNetUSA P&L and tackle projects that ensure Enova is operating at peak performance, and continuously improving to provide the best possible experience for our hardworking customers. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark. Responsibilities: - Own and manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements. - Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact. - Serve as a senior resource of the S&O team and be responsible for driving high impact projects. - Build and cultivate relationships with cross-functional teams and leaders throughout the organization. - Anticipate bottlenecks, provide leadership around problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results. - Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech

Marketing Specialist - Direct Mail (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: Enova is seeking a data-driven Marketing Specialist for the Consumer Direct Marketing team. This role is central to our growth strategy, driving how we acquire and retain customers through Direct Mail marketing. In this role, you will drive the success of the consumer Direct Mail programs by managing data flows, campaign schedules, and performance reporting. Your work will optimize campaigns, enhance targeting strategies, and collaborate with vendors and cross-functional teams. Responsibilities - Manage day-to-day execution of consumer acquisition and portfolio Direct Mail programs, including data flows, performance reporting, campaign scheduling, and cost tracking. - Implement and evaluate creative and targeting tests; clearly communicate insights and recommendations to stakeholders. - Track and optimize campaign performance, recommending growth strategies and identifying data trends to inform decisions. - Partner with external vendors (data providers, print partners) to ensure high-quality execution and continuous optimization. - Collaborate cross-functionally with Business Intelligence, Data Science, and Marketing Analytics to improve reporting, unlock insights, and drive program performance. Requirements - 2+ years of experience in Marketing or Business roles (e.g., Strategy, Planning, Operations). - Critical thinker who proactively identifies problems and proposes solutions to improve processes and campaign performance. - Demonstrates exceptional attention to detail, ensuring accuracy and consistency across all campaigns. - Strong analytical skills

Lending Account Executive, OnDeck Connect (Hybrid) New York, NY We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck's primary credit criteria. The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network. An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset. Responsibilities: - Customer Engagement and Needs Assessment: - Engage with declined or non- fit applicants via phone, email, and SMS to understand the SMB's business goals, needs, and financial profile. - Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations. - Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions. - Product Knowledge and Deal Execution: - Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit. - Submit complete and accurate applications, and proactively manage lender requests and updates. - Have a deep understanding of the suite of products we offer. - Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower. - Pipeline Management and Performance: -

Business Compliance Associate Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: As a Business Operations Associate within the NetCredit Business Unit, you will serve as a strategic architect of our operational integrity. You will be responsible for the design, oversight, and continuous maintenance of a comprehensive controls inventory across our diverse product portfolio. By synthesizing customer feedback and production data, you will lead cross-functional gap assessments to proactively identify risks before they impact the business and enhance operational resiliency. You'll collaborate cross-functionally to align business and compliance needs, proactively identify and prevent customer incidents, and contribute to customer remediation efforts. Responsibilities: - Oversee a comprehensive preventative and detective controls inventory and maintenance program for critical business processes - Synthesize customer complaint data and trend analysis to lead cross-functional gap assessments; translate high-level insights into actionable process improvements and strategic recommendations - Proactively identify production or compliance exceptions, assess their impact on the business and customers, and resolve them or escalate to the management team as necessary. - Gain expertise in product offerings, brand, and state compliance matrices, developing a strong familiarity with the regulatory landscape and mapping requirements to internal controls and documentation thereof - Support the Issue Management lifecycle program with root cause investigations, scope corrective measures, redress action planning, and other data analysis - Assist with ad hoc data requests

Assistant General Counsel, Litigation (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid About the role: As an Assistant General Counsel, you will be responsible for supporting litigation enterprise-wide. You are expected to have (or to develop) an in-depth understanding of the consumer and commercial finance laws and regulations that affect the company's financial services businesses. Responsibilities: - Manage individual, consolidated, and class action litigation, arbitration, and threatened claims involving the company's businesses in areas that include general litigation, commercial and consumer disputes, labor and employment, bankruptcy, financial services and regulatory matters; - Conduct internal fact investigation to assess claims and recommend effective strategies to defense or prosecution; - Supervise, direct, and collaborate with outside counsel to develop and execute on effective enterprise and case-specific litigation strategies; - Oversee discovery and subpoenas, including working with business clients and outside counsel, as needed; - Advise business leaders on litigation strategy and dispute resolution, and collaborate with leaders to drive desired outcomes; - Track all assigned claims and litigation matters and monitor for trends and patterns; and - Counsel business partners on legal and compliance risks and collaborate to find optimal business solutions while minimizing risk. Requirements: - Juris Doctor from an accredited law school with strong academic credentials, and active bar membership in good standing with at least one state; ability to practice in

Product Manager (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: As a Product Manager, you will directly support one of Enova's core P&Ls and collaborate with different departments to gather data and make recommendations based on trends and analytics. You'll also work closely with stakeholders to help define features and tradeoffs in order to create a competitive advantage for Enova. As you develop business cases and implement solutions, you will make a direct impact on our business and hardworking customers. Responsibilities: - Collaborate with leadership to develop and execute on a strategy and feature roadmap to keep Enova's platform compliant, secure, resilient, and easy to use. - Drive product roadmaps through the collection of internal and external customer feedback. - Coordinate with various departments to define requirements and prioritize the backlog. - Gather and analyze qualitative and quantitative data to identify customer needs, industry trends, and business goals to ultimately provide recommendations. - Convert legal and regulatory concepts into relevant, practical business requirements. - Drive and measure effectiveness of delivered initiatives. - Communicate key milestones, project updates, scope changes, and critical metrics to stakeholders on an ongoing basis. Requirements: - 2-4 years of experience in a Product focused role - Experience driving a full lifecycle product feature or launch (educational or professional) - Experience collaborating with agile teams and managing project

Senior Loan Processor (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid About the role: As a Senior Loan Processor, you will play a pivotal role in guiding loan applications through the complex loan origination lifecycle. Responsibilities: - Thoroughly analyze bank statements provided by loan applicants to verify their authenticity, accuracy, and positive cash flow trends - Identify any missing components or information and prioritize follow-up communication to key stakeholders to gather the necessary documentation. - Validate all documentation to ensure strict adherence to Know Your Customer (KYC) and Customer Identification Program (CIP) policies and procedures - Collaborate closely with underwriters, and other internal teams to facilitate a seamless loan origination process - Maintain a high standard of data accuracy and integrity in all loan-related processes Requirements: - Strong verbal and written communication skills - Demonstrated capability to independently identify and resolve issues, especially in situations where priorities may change rapidly or multiple tasks require attention simultaneously. - Proficiency in using relevant software and technology platforms for data entry, document management, and communication - Ability to adapt to evolving processes, regulatory changes, and the dynamic nature of the lending industry Compensation: The budgeted hourly rate for this position is $22.00. Additional compensation for this role may include commission. All full-time employees are eligible to participate in Company benefits, described in more detail here

Senior Business Intelligence Engineer (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: We live and breathe data at Enova - and this role sits at the center of it. As a Senior Business Intelligence Engineer, you will design, develop, and maintain robust reporting solutions and analytic applications that power decision-making across Finance, Marketing, Operations, Compliance, and more. You will partner directly with business owners to gather requirements, translate them into scalable BI solutions, and take ownership of the full project lifecycle - from scoping through delivery and ongoing support. You will also play a key role in advancing our use of AI across the BI and data development workflow, leveraging modern tools to accelerate insight delivery and drive strategic impact. Responsibilities : - Partner with stakeholders across all our PnLs, Marketing, Operations, Accounting, and Finance to understand data needs and deliver actionable reporting solutions - Lead technical initiatives end-to-end from architecting the solution to collaborating with peers on execution - Design, implement, and maintain complex, multi-layered SQL and Python processes for reporting and analytics - Architect and enhance ETL/ELT pipelines using Astronomer Airflow and other modern orchestration tools - Operates as a senior member of the team: leads projects end-to-end from scoping and design through delivery and support - Build, optimize, and support data marts and data warehouse solutions using Snowflake

Strategy & Operations Senior Associate (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Strategy & Operations Sr. Associate within the NetCredit Business Unit, you will directly support one of Enova's core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark. Responsibilities: - Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements. - Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results - Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact. - Build and cultivate relationships with cross-functional teams within the organization. - Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements. - Run ad hoc projects that are often data intensive and

Principal Software Engineer - Platform (hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role The Tech Platform team is the backbone of Enova's engineering organization - building, maintaining, and evolving the foundational platform components that power our products, brands, and engineering teams across the company. Spanning IT, Tech Ops, and Platform Software Engineering, we operate at the intersection of infrastructure, tooling, and developer experience. As a Principal Engineer on Tech Platform, you will set the technical direction for platform-wide initiatives, drive the adoption and responsible use of AI across the engineering organization, and ensure our architecture evolves to meet the demands of a growing, innovative FinTech company. This is a highly visible role: you will influence how Enova builds software, how engineers experience their tools, and how AI becomes a durable part of our engineering culture. Responsibilities AI Leadership & Advocacy - Identify, evaluate, and champion new applications for AI that improve platform reliability, developer productivity, and engineering velocity. - Represent engineering in cross-functional AI governance and vendor discussions, ensuring platform and engineering perspectives are well-represented. - Build internal expertise and advocacy around AI - running demos, sharing learnings, and helping teams understand where and how to apply AI responsibly. Technical Strategy & Architecture - Identify gaps in architecture, technology, tooling, and process - and take ownership of addressing them. - Ensure

Lifecycle Marketing Specialist (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Lifecycle Marketing Specialist, you will be responsible for supporting and integrating our lifecycle marketing strategy across multiple marketing mediums. You will partner closely with internal departments and external vendors to drive new initiatives and optimize ongoing communications. You will also have the opportunity to lead high-visibility projects, propose process improvements, and test new marketing strategies. Responsibilities: - Customer Experience - Drive and own the creation of various customer life cycles by identifying the correct types of outreach and their frequencies. - Partner with the strategy and operations team to experiment with new products and processes to help grow revenue, maximize returns, and set customers up for success. - Campaign Management - Develop and implement automated direct marketing and email campaigns within a CRM platform to drive lead conversion, improve customer portfolio performance, and support product launches/changes. - Identify appropriate customer segments and target them through SQL queries. - Develop campaign strategies, manage the creative development process (copy, design, coding), and build multi-touch campaigns. - AI Strategy & Optimization - Utilize AI tools to supercharge marketing campaigns, data analysis, and process improvements. - Leverage AI tools to automate complex segmentation and personalize customer journeys at scale, drastically increasing engagement across the entire marketing lifecycle. - Continuously experiment with generative

Data Scientist - Model Validation (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Data Scientist, you will be one of Enova's most valuable team members. You will develop, enhance and test the company's models for use in determining the appropriate lending criteria and verification procedures. You will perform independent model validations to evaluate model fit for purpose, conceptual soundness, mathematical theory and assumptions, data/assumptions, and output reasonableness. At times, you may be asked to conduct ad hoc analysis using statistical and financial tools to recommend for risk management, marketing and operational strategies. You will demonstrate the ability to interpret and organize data, and communicate it effectively to cross functional teams to solve business problems, provide requirements and support implementation. Responsibilities: - Perform model validation of credit risk models - Prepare model validation reports and write technical documentation - Assist analysts in validating and preparing their models for production - Interact with model stakeholders and business partners to gather information about credit models and risk acceptances - Support model releases to ensure they are quickly and accurately put into production - Monitor model performance dashboards, build alerts, and escalate concerns as appropriate - Support and improve automated model training processes by using data manipulation, and machine learning skills - Use your programming skills to develop and test programs for custom

Strategy and Operations Senior Analyst (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Strategy & Operations Senior Analyst, you will directly support one of Enova's core P&Ls and tackle projects that ensure we are operating at peak performance. Our team is big enough to have the resources to scale, but small enough that a single associate has the autonomy to identify a problem, build the solution, and own the result. We don't wait for the data to tell us there's a problem; we hunt for the insights that keep us ahead of the curve. Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role: - The Observation: You identify a 3-month decline in how often customers take our loan offers. You realize that while we are generating interest, we are failing to convert it into revenue. - The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb. You prove the team is stretched too thin. - The "So What": Rather than just asking for "more people," you build a predictive staffing model. You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3-6

Small Business Customer Service Representative (Remote) Remote We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote About the role: Enova has two different small business lending brands, each with their own unique offerings and customer requirements. As a Small Business Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program. After you complete training, you will primarily be responsible for providing superior customer service and a positive experience to our customers. Responsibilities: - Respond to incoming customer calls, addressing their questions and providing service - Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services - Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience - Uphold exceptional customer service standards through articulate and effective verbal and written communication - Keep customer accounts meticulously updated with accurate information Requirements: - Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments. - Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions. - Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills. - Comfortable utilizing new technology and have a proven

CashNetUSA Application Support Representative (Remote) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As an Application Support Representative, you will participate in an in-depth 3-week training program to specialize in a specific brand. Once your training is finished, you will handle a high volume of inbound and some outbound calls as part of your responsibilities. You will interact with prospective customers to guide them through the loan application process, with the primary goal of converting these prospects into successful sales. Responsibilities: - Manage inbound customer calls, providing expert guidance through the loan application process. - Make outbound calls to customers to encourage the completion of loan applications as necessary. - Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services. - Maintain meticulous and up-to-date customer account records with accurate information. - Deliver exceptional customer service through clear, professional, and effective verbal and written communication. Requirements: - Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments. - Exceptional communication and active listening skills with a proven history of

Asset Liability Management Associate (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role Enova is currently searching for an ALM Associate to join our Treasury team. In this role, you will be responsible for asset/liability management, forecasting Enova's balance sheet and interest expense, and interest rate and liquidity risk analysis. The ideal candidate will be a skillful leader with a deep understanding of asset-liability management principles and demonstrated success in a high-growth, dynamic and fast-paced environment. This position will report to the Assistant Treasurer. Responsibilities: - Evolve Enova's asset-liability capabilities, particularly liquidity risk management and interest rate risk management, including buildout of a bank-grade ALM framework. - Develop and analyze short and long-term balance sheet and interest expense forecasts through collaboration with FP&A and other key stakeholders. - Assist with integrating deposit-based funding options into Enova's overall funding strategy, evaluating ways to diversify sources and lower costs compared to traditional credit facilities and securitizations. - Project the asset-liability position for the balance sheet to ensure acceptable levels of liquidity and assess the economic value of equity throughout interest rate cycles. - Create and maintain dynamic models and procedures for interest rate risk measurement and liquidity risk management. - Provide technical assessments and evaluations related to the impact of interest rate movements, economic value at risk, earnings at risk and other key metrics.

Internal Fraud Investigator (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: The Internal Security Investigator is an important risk-mitigation partner supporting the Information Security Program. You will respond to cyber security alerts and data loss events ranging from misuse of company systems, unauthorized software and data exfiltration to code-of-conduct violations and threats against the company caused by internal personnel, contractors, third party suppliers or external threat actors. You will act as the lead technical investigator for information gathering, analysis and reporting in support of digital investigations and eDiscovery requests for IT Risk, Security Engineering, Legal and People teams. You will recommend system, process and procedural changes to mitigate risks and safeguard company assets and reputation. Responsibilities - Lead investigations of data loss and eDiscovery matters - Produce fact-based technical reports detailing events over specified periods of time for the investigation and share the report with stakeholder to act on - Advise stakeholders on the relevance of the information derived from internal and external sources, forensic inquiries and investigative work. - Identify and propose areas of improvement in internal controls, investigative processes and procedures - Ensure all digital evidence is captured in a legally appropriate manner (Chain of Custody) to protect the company against wrongful termination lawsuits - Conduct interviews with an investigative mindset You'll be successful if you have: - Strong

Creative & Design Operations Lead (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: This is a high-ownership role at the center of how Enova Studios operates. We're rapidly evolving and want an operations leader who knows how to bridge Creative Ops and DesignOps, owning the systems, tools and processes that keep creative production and product/UX design moving. You'll work in close partnership with the Head of Studios to set priorities, surface risks and drive the operational roadmap. You'll be the connective tissue between Studios and the broader business, leading cross-functional conversations and managing vendor relationships in ways that build visibility for the work and the people behind it. About Enova Studios Enova Studios is the in-house creative agency for Enova's small business and consumer lending brands: OnDeck, CashNetUSA, NetCredit, Simplic and more. We bring Creative, Content, Code and UX capabilities together under one roof. Leveraging deep brand knowledge, cross-functional relationships and strategic context, we turn customer insights into work that drives real results. About you Are you the kind of person who looks at a broken process and sees a design solution? Do you know the difference between a sprint and a production cycle and when each one applies? If you're energized by building smarter systems and helping creative and design teams do their best work, this role could be a

Strategy and Operations Manager (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Strategy & Operations Manager, you will act as a key operator supporting one of Enova's lending portfolios across our Consumer or Small Business businesses-owning high-impact initiatives that drive growth, improve performance, and enhance the customer experience. In this role, you'll tackle ambiguous business problems by analyzing data, identifying opportunities, and driving solutions from idea through execution. Projects range from quick-turn process improvements (e.g.,optimizing contact center campaigns) to longer-term strategic initiatives like launching new features or refining credit and product strategies. You'll work cross-functionally and have direct visibility into how your work impacts the business, including key performance metrics and overall portfolio profitability. Our team combines the resources of a scaled business with the agility of a smaller team-giving you the autonomy to make a meaningful, measurable impact. Responsibilities: - Manage initiatives that focus on customer acquisition, loan servicing, portfolio management, and legal and compliance. - Serve as a leader of the S&O team and be responsible for driving high impact projects. - Be a strategic partner to business heads and help lead sessions around strategy planning, resource allocation, and executive reporting. - Anticipate bottlenecks, provide thought leadership for problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results. - Assess

Data Scientist - Portfolio (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: We are seeking a talented Data Scientist to join our Credit Risk Modeling team. In this role, you will develop, enhance and test our models for use in new customer acquisition and managing our existing customer portfolio. Our team focuses on ways to drive growth while balancing risk. You will independently dive into open-ended problems in order to present recommendations to executives and actively manage the credit models and offer generation that power Enova's business. You will demonstrate the ability to interpret and organize data, and communicate it effectively to cross functional teams to solve business problems, provide requirements, and support implementation. Our models power our lending decisions, providing critical risk insight to enable competitive and profitable loan offers. Your role will be essential in improving and managing this fundamental area of our business. Key responsibilities: - Develop and refine proprietary models to assess customer credit profile - Collaborate closely with the Strategy and Operations team to drive new initiatives - Design and implement A/B testing frameworks to evaluate the performance of our models and product configurations, analyzing outcomes to drive continuous improvement - Communicate insights and recommendations to senior management, providing a data-driven perspective on customer risk and product development strategies Requirements: - Degree in Statistics, Mathematics, Economics,

Engineering Team Lead, Site Reliability (Hybrid) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About Our Team: The Site Reliability team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova. Acting as the primary link between our business stakeholders and engineering departments, we serve as the definitive escalation tier for intricate technical challenges and facilitate the recovery process during production downtime. We prioritize deep application troubleshooting, systemic reliability, resiliency, observability, and operational excellence over pure infrastructure automation. About the Role: We are looking for an experienced, senior engineer ready to step into a formal leadership position. You do not need prior formal people management experience, but you must have a proven track record of mentoring engineers, leading system reliability solutions, and owning complex application escalations. You'll act as a liaison between the SRE team and numerous brand stakeholders, advocating for high quality solutions, eliminating roadblocks, and supporting the team's shift to improve reliability across Enova's brands. You will also partner with TechOps leaders to coach team members, support their professional development, and cultivate a cooperative workspace that empowers the group to achieve its maximum capability. Responsibilities: - Directly lead, coach, and mentor a 4-person Site Reliability team, fostering a culture of operational excellence. - Balance team priorities across projects

Strategy and Operations Associate (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: As a Strategy & Operations Associate, you will directly support one of Enova's core P&Ls and tackle projects that ensure we are operating at peak performance. Our team is big enough to have the resources to scale, but small enough that a single associate has the autonomy to identify a problem, build the solution, and own the result. We don't wait for the data to tell us there's a problem; we hunt for the insights that keep us ahead of the curve. Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role: - The Observation: You identify a 3-month decline in how often customers take our loan offers. You realize that while we are generating interest, we are failing to convert it into revenue. - The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb. You prove the team is stretched too thin. - The "So What": Rather than just asking for "more people," you build a predictive staffing model. You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3-6 months in

Sales Manager, Partnerships (Hybrid) Denver, CO We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role : As the Manager for the Partnerships team, you will be responsible for leading a team of Account Managers and Success Managers supporting Enova's Small Business (SMB) ISO (Independent Sales Organizations) Sales Channel. This role will focus on day-to-day team management, pipeline oversight, partner engagement, people development, and execution against channel goals. The Sales Manager will serve as a key point of support for the team, helping drive accountability, improve partner experience, strengthen sales processes, and ensure consistent execution across the ISO book. This person will work closely with Business Development, Sales Leadership, Operations, and other cross-functional partners to identify opportunities, remove blockers, manage escalations, and support continued channel growth. Responsibilities: - Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products. - Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics. - Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs. - Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities. - Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed. - Coach team members through regular feedback, performance check-ins, development conversations, and

CashNetUSA Collections Representative (Remote) Chicago, IL We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, TX, WI, or WY. About the role: As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy. Responsibilities: - Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments. - Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current. - Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy. - Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution. - Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database. Requirements: - A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets. - Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques