Embrace jobs

Enterprise Account Executive (Remote) United States - East Coast Embrace is looking for a high-impact Enterprise Account Executive (AE) to source, progress, and close new business with mid-market and enterprise companies. This role is ideal for a self-starter who can build pipeline through outbound, inbound, and partner-led motions and drive complex, technical sales cycles from first conversation to proof-of-value (POV) and close. You'll serve as a strategic advisor to engineering and product leaders, help them uncover user experience blind spots, and deliver measurable value through Embrace's observability platform. What You'll Do Own the full sales cycle from prospecting to close across enterprise and mid-market accounts Cultivate opportunities through outbound prospecting , inbound leads , and strategic partnerships (e.g., Grafana) Drive and manage proof-of-value (POV) trials , partnering with Solutions Engineers to scope and execute effectively Engage both technical buyers (Mobile Leads, SREs, Frontend Leads, VPs Eng) and executive sponsors (CTOs, CPOs) Differentiate Embrace against homegrown tools and platform competitors by leading value-based sales conversations Build and execute deal strategies using MEDDPICC or similar frameworks Collaborate with SDRs, SEs, Marketing, and Customer Success to quarterback deal execution Consistently maintain pipeline hygiene and forecasting discipline in Salesforce and Gong Represent Embrace at events, onsite meetings, and partner-led field activities What You'll Bring 5+ years of full-cycle SaaS sales experience; 2+ years selling to technical stakeholders Experience selling products with SDKs, integrations, or developer-focused value propositions Proven ability to manage 6-9 month deal cycles with $75K-$150K ACV (and up) Familiarity with DevOps, mobile

Business Development Lead United States - ET or CT About the Role We are hiring for a business development lead. You'll be the sole owner of business development at Embrace, charged with building the function from the ground up. You will own the top of the funnel and setting the strategy for how we engage, educate, and excite new prospects. You're not just here to book meetings; you're here to build a pipeline engine that scales. You'll be our go-to prospector, lead hunter, and creative opener fluent across email, phone, LinkedIn, and IRL encounters. You'll be the person who builds the system, then the team. This is a remote-first role within the U.S. and Canada. Why Join Embrace? As the only user-focused, mobile-first observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps and mobile teams to illuminate real customer impact, not just server impact, but to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace's mobile observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day. What You'll Do Assess ICP fit, qualify and map accounts, identify buying groups, and infiltrate your way into multi-threaded conversations. Own and execute outbound prospecting campaigns across all channels email, phone, LinkedIn, events, and in-person visits. Generate qualified pipeline for our Account Executives by uncovering and creating new opportunities. Qualify

Solutions Engineer - US Remote US Remote About the Role We're looking for a highly technical Solutions Engineer to help mobile and web developers build better user experiences. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing. What You'll Do Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications Directly impact product direction by suggesting improvements for customers day to day Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation Our Ideal Candidate will have: 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company Experience with mobile or web development and eagerness to learn and improve your skills. Familiarity with iOS, Android and their development tools Working knowledge of Linux and/or Mac OS X command line Comfortable discussing code; ability to read and write code is

Solutions Engineer - UK Remote Remote UK About the Role We're looking for a highly technical Solutions Engineer to help mobile and web developers build better user experiences. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing. What You'll Do Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications Directly impact product direction by suggesting improvements for customers day to day Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation Our Ideal Candidate will have: 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company Experience with mobile or web development and eagerness to learn and improve your skills. Familiarity with iOS, Android and their development tools Working knowledge of Linux and/or Mac OS X command line Comfortable discussing code; ability to read and write code is

My Role Isn’t Listed US Remote, Buenos Aires, UK About the Role If none of our listed careers are quite right for you, that's okay! We're a growing startup with new opportunities opening up every day. Let us know in your cover letter what you're looking for, and we'll reach out if there's a fit! Culture Values Perspective - seeking to understand others' perspectives Investing - investing in discovering value, unprompted Honesty - delivering brutal honesty kindly Simplest - finding the simplest solutions by focusing on outcomes Ownership - empowering yourself and others through solutions, not answers Dark Humor - finding levity together, even when tackling hard problems Gathering is integral to our culture for collaboration and connection. We want to ensure that all of our new hires have the ability to travel and meet other team members. We estimate the travel for any given role to be a couple of days every month or two. About Embrace Embrace provides the only user-focused observability solution based on OpenTelemetry. By delivering crucial mobile telemetry across DevOps and mobile engineering teams, Embrace illuminates real customer impact, not just server-side impact, to drive success in achieving SLOs. Embrace's Distribution for OpenTelemetry gives teams the transparency, portability, and extensibility they want in modern observability instrumentation, while Embrace's data backend and analysis platform is enterprise-supported for powerful mobile performance insights. By tying frontend mobile telemetry to backend performance data, Embrace helps companies modernize their observability practice and deliver the best user experiences possible.

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