CDM Smith jobs

Client Delivery Manager (CDM) Country Mexico | Internal Posting Location Mexico City We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Job Summary: The Client Delivery Manager (CDM) serves as primary point of contact for SAP Private Cloud Customers of Enterprise Cloud Services, for technical delivery topics and other contractual entitlements, mainly focusing on S/4HANA private cloud edition as per contract. The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, architecture and governance coaching, relationship management, and renewal initiation. The CDM will be instrumental in delivering high-quality technical managed services, supporting Rise with SAP customers in their SAP S/4HANA Private Cloud adoption journey, and ensuring customer satisfaction through effective service delivery, working along with other roles in SAP.. Key responsibilities: Engagement Management Conducts regular / quarterly business review meetings with the customer to discuss the service quality Delivers a quarterly balanced scorecard with KPIʼs to ensure overall cus

Plastic Processing Quality Technician Puerto Rico, Humacao 1200 Dr. John A Smith Street, Catalio Ward L-140 posted: Posted Yesterday

ECS -Senior Technical Service Manager(Japanese) ECS -Senior Technical Service Manager(Japanese) | Country China | Internal Posting Location Dalian We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Meet your team SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area and consists of SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). Enterprise Cloud Services (ECS) is a business unit focusing on delivery of managed cloud services (HEC and CAS). To provide our customers with the right level of service we have a Client Delivery Management (CDM) team within SAP Enterprise Cloud Services. What you'll do We are looking for an accomplished SAP Technology Senior Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. Technical

IT Business Services Senior Consultant-Client Delivery Manager- T3 -Bangalore IT Business Services Senior Consultant-Client Delivery Manager- T3 -Bangalore | Country India | Internal Posting Location Bangalore We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do The Client Delivery Manager (CDM) serves as primary point of contact for SAP Private Cloud Customers, mainly focusing on S/4HANA private cloud edition, S/4HANA Cloud Private tailored option and HANA Enterprise Cloud advanced Edition. The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders, and help customers maximize the value of their partnership with SAP. RESPONSIBILITIES Client Leadership: Cultivate and implement robust strategic engagement frameworks for major India customers, ensuring direct oversight and a concentrated focus on core service delivery. Nurture and sustain high-level collaborative

SAP Basis - Upgrade/Migration - Client Delivery Manager - Pune SAP Basis - Upgrade/Migration - Client Delivery Manager - Pune | Country India | Internal Posting Location Pune We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do SAP Private Cloud Organization is responsible for providing cloud hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Client Delivery Manager is the main customer-facing representative of SAP Private Cloud organization ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle. What you bring As Client Delivery Manager you will be responsible for the following tasks: Own and grow the client engagement for SAP Private Cloud Organization and act as the voice of the client within SAP. Accountable for entire SAP CDM engagement, lead the engagement with supporting functions and roles to deliver as per contract scope and in line with customer expectations. Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools. Understand the

IT Business Services Senior Consultant- Client Delivery Manager-SAP Basis-T3-Bangalore IT Business Services Senior Consultant- Client Delivery Manager-SAP Basis-T3-Bangalore | Country India | Internal Posting Location Bangalore We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do As a Senior Client Delivery Manager, you will be taking ownership of driving delivery excellence for the large customer account, bringing a strong execution mindset, collaborative approach, and deep expertise in technology & cloud. With a positive, go-getter attitude, the focus remains on simplifying complexity, enabling teams, and continuously improving outcomes, while exploring new innovative areas like AI to enhance delivery value. As Client Delivery Manager you will be responsible for the following tasks: Own and grow the client engagement for SAP CE&A CDM EMEA and act as the voice of the client within SAP. Accountable for entire SAP CDM engagement, lead the engagement with supporting GCO functions and roles to deliver as per contract scope and in line with customer expectations. Setup proactive service plan and conduct regular

Client Delivery Manager Expert - Customer Engagement & Adoption Region Europe | Country Italy | Internal Posting Location Milan We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do The Senior Global CDM CoE is a senior expert and strategic enabler responsible for shaping, scaling, and governing advanced CDM practices globally. This role supports regions on high‑impact initiatives such as Customer Readiness workshops, pre‑sales engagement, AI‑enabled use cases, crisis/escalation support, Commit to Consume practices, and other strategic programmes that directly influence customer outcomes, revenue protection, and adoption success. This is not an operational delivery role, but a thought‑leadership and enablement position that amplifies CDM impact across regions. Client Leadership: Act as a global trusted advisor for complex, high‑risk, and strategic customer engagements. Support regions with Customer Readiness workshops, executive‑level customer discussions, and critical escalations. Provide senior guidance on customer lifecycle strategy, adoption readiness, and governance setup. Represent the CDM CoE in executive steering, crisis situations, and cr

クライアントデリバリーマネージャー Country Japan | Internal Posting Location Tokyo We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. ROLE DESCRIPTION 既存システムをSAPクラウドへ移行されるお客様のデリバリーをサポートいただきます。 システム全体のライフサイクルを管理するための総合的な窓口で、高度な技術以外のシステム運用作業や、契約関連のデリバリーを主に担当します。グローバルで3,000人以上のメンバーが運用サポートを行っており、チームと連携しながら顧客の課題を解決します。 このサービスをご利用いただくことで、今までお客様がシステムをアップグレードする際に準備を含めて長い時間をかけていたところが、最新の情報を把握している経験豊富なエキスパートがテクニカルアップグレードを実施することにより、お客様の運用面における負担を大幅に軽減しています。 The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud Application Services (CAS). The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management,

Senior Client Delivery Manager - US West Region Country USA | Internal Posting Location Tempe We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you Build Our Senior Client Delivery Managers (CDM) work in close collaboration with the Technical and Project teams to serve our customers and provide quality remote and on-site services and activities to fit the customers' needs and complexity. After initial contract execution, the Senior CDM is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement and is responsible for the delivery and performance of the contracted ECS services. CDMs act as a partly onsite trusted advisor who grows the business by developing and supporting growth of the client relationship for SAP ECS The Senior CDM cooperates closely with the customers' technology and business stakeholders and is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement while cooperatively planning and coordinating ECS-related requests. The