CCC Intelligent Solutions jobs

PMT - Amazon Learning Companion (ALC), Central Learning Solutions (CLS), Technology Bellevue, Washington, USA We are seeking a Principal Product Manager - Technical to define and deliver the vision, strategy, and technical roadmap for Amazon Learning Companion (ALC), Amazon's AI-powered Learning Intelligence Platform. This unified, intelligence-based ecosystem consolidates fragmented learning data, systems, and definitions into a single, governed source of truth that enables personalized, data-driven learning experiences at scale. In this highly visible role, you will own the end-to-end product strategy for a standardized impact-measurement framework, introduce self-service analytics, natural-language data access, and predictive insights that enable operators to make faster, higher-quality decisions at scale. You will collaborate closely with Data Engineering, Applied Science, Measurement Science, Software Development, and global Learning teams to define the platform architecture, data models, technical mechanisms, and integration patterns that support real-time intelligence and long-term scalability. You will influence Director and VP stakeholders using clear written narratives, measurable outcomes, and durable mechanisms. This role requires deep technical fluency, systems-level thinking, and the ability to operate in ambiguity while driving alignment across organizations within Central Learning Solutions (CLS). Key job responsibilities - Own the vision and product strategy for Amazon Learning Companion, unifying siloed systems, disparate data models, and inconsistent metrics into a cohesive, governed ecosystem - Define, align, and operationalize a standardized impact-measurement framework including core definitions, taxonomies, metrics, and validation mechanisms across global learning teams - Build a durable roadmap that sequences foundational data infrastructure, analytical UX, machine learning capabilities, and product scalability to

CCC Certified Pharm Tech, Clinical Customer Care - Amazon Pharmacy Arizona City, Arizona, USA Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a nonretail facing environment. An active, in-state pharmacy technician license is required to be considered Key job responsibilities • Maintain advanced understanding of all Amazon Pharmacy's policies and procedures as well as Amazon Pharmacy products and services • Communicate with providers to obtain new written English-language prescriptions or refill requests and verify that the information is complete and accurate. • Learn pharmacy laws and regulations nationwide and following compliance guidance with all

Oracle Health Senior Consultant Software Developer - CCL United States, US Senior Consulting Software Developer CCL Come and join us! We're on a journey to advance how health happens with technologies that empower patients, support clinicians, encourage innovation, and save lives. Our mission? To build a human-centric healthcare experience powered by unified global data. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're passionate about making healthcare more human, you've come to the right place. Oracle Health is seeking a Senior Consulting Software Developer CCL to join our Custom Development Services team. As a Senior Consulting Software Developer, you will play a crucial role in designing, developing, and supporting custom Cerner Command Language (CCL) solutions for Oracle's customers. Your team will consist of a diverse group of creative thinkers who leverage their broad experience with Millennium products and database architecture to create solutions to customer technical and business problems. Your expertise will contribute to the success of our healthcare technology initiatives to improve the lives of patients globally. Responsibilities As a member of the Oracle Custom Development Services team, you will have a key role in developing, debugging, or designing software applications along with the following responsibilities: Provide technical leadership to other software developers. Work directly with the customer to understand and solve problems through CCL and other tools, such as Discern Rules and mPages. Collaborate with cross-functional teams to analyze requirements and design CCL solutions. Develop

Solutions Architect, LATAM CSC Bogota, D.C., COL Do you get energized helping customers solve complex problems, not just on a whiteboard, but by building alongside them? We're looking for a Solutions Architect to join our CSC team, working with SMB and/or Enterprise customers across the full breadth of their cloud journey. You'll help customers migrate to the cloud, modernize legacy applications and databases, build cloud-native solutions, and explore how GenAI & Agentic AI can drive their business forward. We value practitioners, people whose judgment is grounded in real-world experience building and shipping solutions. You'll partner hands-on with customers, turning ideas into working prototypes and production-ready architectures. Whether the challenge is a complex migration, a legacy modernization, a greenfield application, or helping a customer understand how AI can transform their business, you'll bring curiosity, technical depth, and a bias for action. If you thrive in ambiguity, adapt quickly when priorities shift, and measure your success by the outcomes you help customers achieve, we'd love to hear from you. Key job responsibilities - Partner with customers and partners to understand their business objectives and design cloud solutions that address their specific needs across adoption, migration, modernization, and new workload scenarios. - Build and validate solutions by developing prototypes and proofs of concept alongside customer teams, then guide the implementation of production-ready architectures. - Lead cloud migration initiatives by assessing current environments, planning migration strategies, and supporting customers through the transition to ensure efficiency and security. - Explore and communicate emerging technology opportunities,

Senior Artificial Intelligence (AI) Solutions Architect 2 Locations posted: Posted 11 Days Ago

Principal Product Mgr, AI Workflow Automation , Central Learning Solutions (CLS), Technology Bellevue, Washington, USA We are seeking a Principal Product Manager (non tech) to lead the vision, strategy, and customer experience for AI-powered workflow automation solutions serving Learning & Development (L&D) personnel and administrators across Amazon's global operations network. This role sits within the Central Learning Solutions (CLS) organization and is responsible for deeply understanding customer needs, defining the "what" and "why" behind AI-driven automation, and driving business outcomes that transform how L&D teams design, deliver, manage, and measure training programs. This position emphasizes customer discovery, business strategy, go-to-market planning, stakeholder alignment, and adoption - partnering closely with TPMs and engineering teams who own the technical execution. You will be the voice of the customer for L&D Designers, Trainers, Area & Ops Managers, HR & Analytics Teams, and Operations Leaders - ensuring that AI automation solutions solve real pain points and deliver measurable value Key job responsibilities - Product Vision & Strategy: Define and own the multi-year product vision and roadmap for AI workflow automation across L&D systems, aligning with CLS organizational goals and VP-level strategic priorities. - Customer Discovery & Advocacy: Serve as the primary voice of the customer. Conduct deep-dive research into the workflows, pain points, and unmet needs of L&D admins, trainers, and operations leaders. Translate customer insights into clear product requirements and prioritization decisions. - Business Case & Prioritization: Build compelling business cases for AI automation investments. Own the prioritization framework, balancing customer impact, business

SAP Application Engineer – E-Invoicing Solutions SAN JOSE INTELLIGENCE HUB posted: Posted 17 Days Ago

Solution Advisor Expert (SAP Artificial Intelligence) Country Singapore | Internal Posting Location Singapore We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. As the Solution Advisor (SA) or Pre-sales Advisor or Expert for SAP Artificial Intelligence, you will be the go-to Data & AI solution specialist for the sales team. You will use your deep expertise in data platforms, and AI to support the entire sales cycle - from opportunity identification through deal closure, be focused with adoption/ consumption mindset and post-sale expansion. You will help customers modernize their data platforms, and AI capabilities using SAP platform solutions and expand their SAP footprint to maximize business value. Provide deep Data & AI solution expertise to support new sales and adoption for key customers using SAP Business Data Cloud (Datasphere, SAP Analytics Cloud, SAP Databricks, SAP HANA Cloud, Intelligent Apps & Data Products, and Open Data Ecosystem Partners), SAP Business AI, and SAP Business Technology Platform (SAP AI Core, GenAI Hub, Doc AI, etc) Deliver standard and customized

Solutions Architect, National Security Solutions Architecture Team Herndon, Virginia, USA Amazon Web Services is seeking a Solutions Architect to support our US Government customers in the Northern Virginia / DC Metro area. (Relocation assistance is available.) As a Solutions Architect on the National Security team, you will serve as a trusted technical advisor to your Intelligence Community customers. You are the “face of Amazon” to your customers, and they will consult you regarding a broad variety of technical challenges that are complex and mission-critical. You can build sample solutions, “think big,” and provide architecture designs and cloud enablement strategy that suit your customer's business and technical needs. This is a high-visibility role where you collaborate with and influence external stakeholders (our government customers) and internal AWS teams like Sales and Platform Engineering. National Security Solutions Architects are regarded as technical “thought leaders” within the Intelligence Community who evangelize emerging technologies on a conceptual level and on a practical, architectural level. Our SAs have played a critical role in the widespread adoption and advancement of cloud computing capabilities within the Intelligence Community. SAs think outside of the box to deliver results to our customers and provide solutions that are cost-effective, time-saving, and secure. As a National Security SA, you'll solve problems at both the business and technical levels. You'll work backwards from our customers' requirements and envision new mechanisms and strategies we can leverage that would enable agencies to operate more efficiently and better execute on their goals. Then, you'll figure

Solutions Architect, National Security Solutions Architecture Team Herndon, Virginia, USA Amazon Web Services is seeking a Solutions Architect to support our US Government customers in the Northern Virginia / DC Metro area. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. As a Solutions Architect on the National Security team, you will serve as a trusted technical advisor to your Intelligence Community customers. You are the “face of Amazon” to your customers, and they will consult you regarding a broad variety of technical challenges that are complex and mission-critical. You can build sample solutions, “think big,” and provide architecture designs and cloud enablement strategy that suit your customer's business and technical needs. This is a high-visibility role where you collaborate with and influence external stakeholders (our government customers) and internal AWS teams like Sales and Platform Engineering. National Security Solutions Architects are regarded as technical “thought leaders” within the Intelligence Community who evangelize emerging technologies on a conceptual level and on a practical, architectural level. Our SAs have played a critical role in the widespread adoption and advancement of cloud computing capabilities within the Intelligence Community. SAs think outside of the box to deliver results to our customers and provide solutions that are cost-effective, time-saving, and secure. As a National Security SA, you'll solve problems at both the

Principal Product Manager, Tech External Svcs, Demand Intelligence, Amazon Connect Decisions Seattle, Washington, USA As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. This is a high-impact Principal Product Manager - Tech role within Amazon Connect Decisions team. Amazon Connect Decisions a standalone agentic AI system designed to transform how customers manage supply chain operations. Our vision is to enable AI teammates (or agents) to help companies achieve best-in-class decisioning and planning capabilities. As a 0-to-1 product approaching General Availability, you'll join a startup-like environment building the most robust and agentic SaaS solutions serving external customers in the rapidly growing Supply Chain Planning market. As the Principal PMT for Demand Intelligence (DI), you are responsible for the complete product lifecycle and P&L for this critical capability. You'll define the Ideal Customer Profile (ICP) specifically to your use case, collaborate with Go-To-Market teams to identify and win the right customers, and build products that genuinely meet customer needs. This role demands end-to-end ownership spanning use case

Business Intelligence Engineer, Business Intelligence and Analytics, Paid Services Central Team Shanghai, CHN CN Paid Services supports CN Selling Partners (SPs) with account management and enhances SPX via a suite of unified offerings across US/EU/JP marketplaces. Our vision is to be the preferred choice for CN Sellers during their Amazon journey to expand their businesses globally. The Business Intelligence & Analytics team is under Paid Services Central PMO team, we drive strategic CN SAS program success through data-powered operational planning, cross-orgs reviews, and resource optimization. Our mission is to deliver actionable data insights and innovative program solutions by leveraging advanced analytics and AI capabilities. We serve as strategic partners to Program Managers, diving deep into program opportunities and driving 0-to-1 innovations through data-driven insights. Additionally, we own the design and deployment of sophisticated data dashboards that empower Account Managers to provide data-informed consultancy to Sellers, helping them identify business opportunities, develop strategies, and mitigate risks in their growth journey. We are also anxiety to share CN SAS best practice to WWGS scaling successful solutions. Business Intelligence Engineer belongs to Paid Service Central Business Intelligence & Analytics team. We expect this role to transform our SAS applicable data infrastructure and analytics capabilities to enable AI-driven decision making, build the standardized data foundation, design data solution to deliver automated insights for program innovations and AM data tools. Key job responsibilities - Design, develop, and maintain scalable data infrastructure and ETL pipelines to support business intelligence initiatives using automated dashboard solutions - Partner

Solution Engineer, Apromore Builder Germany - Munich; Germany - Frankfurt At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey. About Apromore Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise. About the Role As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions. What you'll be

Head of Business Intelligence, Veeqo Partnerships & Intelligence Swansea, Wales, GBR We are looking for an experienced Business Intelligence Engineer to play a pivotal role in owning complex analytics and serving as a organizational thought leader for BIEs, BAs, and business users on the team to help drive the growth of Veeqo. Key job responsibilities As a Head of Business Intelligence, you will be responsible for leading and mentoring a team of business intelligence engineers and business analysts to deliver high-quality work, ensuring business needs are effectively communicated and met. You will be responsible for conducting data analysis and deep dives to determine actionable insights, trends, and patterns to help inform and drive decision-making. You will collaborate with various teams across Veeqo, including Product, Marketing, Sales, Seller Support, and Finance to understand their needs and provide business analytic solutions and recommendations. You will be managing & prioritizing multiple projects simultaneously across the team, ensuring that they align with Veeqo's strategic priorities. About the team Veeqo (veeqo.com) - a startup which was acquired by Amazon in 2021 - is Amazon's recommended multichannel inventory and shipping solution for SMB sellers. Within only one year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022. Our vision is to become the back office hub for SMB ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.

Principal Delivery Consultant - AI/ML, ASEAN Professional Services SGP The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior, experienced, and highly motivated business-oriented Principal AI/ML practitioner who possesses a unique balance of executive advisory capability, business acumen, and deep technical expertise across Generative AI, Agentic AI, and Machine Learning, with proven experience leading large-scale cloud-based transformations and implementations. AWS ProServe engages in a wide variety of strategic projects for customers and partners, bringing together AWS customer experience, best practices, and technical expertise to help organizations accelerate innovation and business outcomes. Our team collaborates across the broader AWS organization to provide customers access to product, engineering, service, and training teams, delivering scalable solutions and driving feature innovation across industries. This role will focus on advising enterprise customers on how to transform business and operational outcomes through the adoption of Generative AI, Agentic AI, and Machine Learning on AWS. As a Principal Consultant, you will act as a trusted advisor to senior business and technology leaders, shape AI and cloud transformation strategies, lead complex engagements, guide architecture best practices, and oversee the successful delivery of large-scale AI/ML and GenAI implementations with customers and partners. You will also help drive thought leadership, mentor delivery teams, and influence the evolution of AWS AI/ML professional services capabilities across the region. Key job responsibilities - Advise customer technologists and business leaders on the art of the possible with Generative AI, Agentic AI, and Machine Learning, helping them design scalable AI

Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization Mountain View, California, USA AWS is seeking an experienced and strategic Senior Manager, Product Management, to lead the CS Intelligence team within the Customer Success Center of Excellence (CS COE), a critical function within the AWS Specialists & Partners (ASP) organization. This role will manage a team of Product Managers who own the customer success platform that scales customer success across AWS. As a product leader, you will be responsible for transforming the CS COE from a services team into a product team - building and operating an AI-native platform that powers all Customer Success motions (including Agentic Customer Success). This is a unique opportunity to build a new product capability at AWS, creating an end-to-end system for customer success that partners and customers can build on. You will lead a distributed team building specialized AI agents (engagement routing, health monitoring, partner qualification, outcome prediction), platform infrastructure, and post-launch tooling integrations. This leader must be comfortable operating in ambiguity, making high-judgment sequencing decisions across a complex roadmap, and delivering through influence across engineering teams, field organizations, product teams, and partner ecosystems. The ideal candidate brings deep experience building AI/ML-powered products from 0-to-1, combined with the ability to operate at the executive level with both internal stakeholders and external partners. Key job responsibilities - Own the product vision, strategy, and roadmap for the Customer Success platform - the AI/ML intelligence layer powering customer success at scale across AWS -

Senior Product Manager, Tech, Content & App Partner Engagement Business Intelligence Seattle, Washington, USA We are seeking an experienced Senior Product Manager to join our global analytics team to help lead the analytics strategy for Amazon's Fire TV and Tablet apps business, partnering with global teams to deliver data solutions that empower business development, marketing, and finance leaders across the globe. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. The Amazon Content & App Partner Engagement (CAPE) Business Intelligence team is looking for a Product Manager - Technical (PM-T) who will own the product strategy and roadmap for analytics initiatives that support business development, international marketing, finance, legal, and solutions architecture stakeholders across the US, APAC, and EMEA. You will play a critical role in scoping complex, multi-month projects, driving cross-functional alignment, and communicating progress and risks to leadership. This role will be based in Seattle and will work closely with a team of business intelligence engineers and business analysts to deliver data-driven insights and analytics solutions for the Fire TV and Tablet 3P apps business. Key job responsibilities - Own the end-to-end product roadmap for analytics and business intelligence initiatives, from intake and prioritization through delivery and launch - Lead cross-functional project teams across multiple organizations and global time zones to deliver new dashboards, data pipelines, and ML/AI-powered analytics solutions - Partner closely with business development, marketing, finance, legal, and solutions architecture teams to

Sr. SDE, MLA hardware/software co-design, Annapurna Labs Machine Learning Acceleration Austin, Texas, USA AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Custom machine learning chips are at the heart of our Trainium machine learning instances, and we invite you to build them with us! As a senior SDE in the pre-silicon team, you will be responsible for driving the pre-silicon hardware/software co-development for our machine learning chips. You will work with architecture, design and emulation teams to build and test our next generation AI chips. You will write bare-metal software and ML workloads to verify the end-to-end functionality and performance of the SoC. If you have a solid background in embedded software, system development or chip design, come join us! About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC)

Senior UCIe PHY Expert, MLA Technology Austin, Texas, USA Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago-even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world. In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. Our Machine Learning Accelerator (MLA) Technology is seeking a UCIe PHY expert who is interested in diving deep into the definition, design, validation, and data center operation of AWS's next generation machine learning silicon and servers. As a senior member of our technology team, you will have opportunities to participate in the design and execution of UCIe, SERDES, and general high speed analog technologies, with the goal of creating the most stable machine learning platforms within AWS's data centers. A senior UCIE engineer on our team needs to be able to work with vendors and internal design teams, understand UCIe timings and features, write/modify tests at scale, debug fleet wide issues, and collect data from manufacturing and the data center. Our broader team has end to end ownership of some of the most complicated IPs on the most advanced server hardware in the world. We drive complex technical debug efforts involving our IPs and leverage the massive

Threat Analyst, Mandiant Custom Intelligence Virginia, USA; +1 more We are the operational and client-facing delivery arm of Mandiant Threat Intelligence Services for North and South America. Our team is made up of intelligence professionals responsible for ensuring our clients fully operationalize the intelligence they receive. We serve as the primary bridge between Mandiant's frontline, global intelligence-gathering operations and our clients' unique security environments. Our resources are dedicated to the seamless, delivery of Mandiant's Custom Intelligence services and High Value Asset (HVA) intelligence offerings. This role supports Mandiant's Custom Intelligence program. This team specializes in Custom Intelligence engagements for high-priority clients. As a Custom Intelligence Analyst, you will focus on delivering tailored intelligence solutions specifically aligned with each client's unique operations, geographic footprint, and specialized requirements. In this role, you will act as a dedicated analytic resource, building client relationships and working closely with stakeholders to scope priorities and define requirements. Your main objective is to provide high quality analytic output, ensuring that all deliverables are highly relevant, actionable, and deeply aligned to the customer's unique requirements. In addition to traditional cyber threat intelligence, you will support the High Value Asset program, providing bespoke executive protection solutions that identify convergent physical and cyber risks to executives across their personal and professional lives. Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination

Principal AI Product Manager - Technical, Amazon Customer Service Hyderabad, Telangana, IND Ready to shape the trajectory of applied AI and build breakthrough solutions that redefine what's possible for customers? We are seeking an experienced AI Product Manager - Technical to own the end-to-end lifecycle of large-scale AI products that transform how millions of customers experience Amazon. This role combines deep technical acumen with business strategy to drive products that don't just meet requirements, they redefine what's possible in customer service and experience at global scale. The Data Intelligence team is a new function within Amazon Customer Service. a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities. We build data solutions and contextual intelligence using Generative AI, Machine Learning, Natural Language Processing, Ontology, Agentic AI, Multi-Agent Architectures, Reinforcement Learning, Knowledge Graphs, and Model Context Protocol. We move with urgency, build for the long term, and obsess over getting customer experience right, because our work succeeds only when it creates meaningful impact and improves outcomes for customers. Key job responsibilities - Own the Complete Product Lifecycle: You will define and communicate strategic vision and long-term roadmaps, drive cross-functional teams toward successful execution, and maintain accountability for customer outcomes and product reliability. - Develop Product Strategy and Communications: You will craft clear, differentiated value propositions tailored for diverse audiences including leadership. - Navigate Ambiguity and Drive Invention: You will identify where invention is needed, take smart risks, distinguish

C/C++ Hardware / Software Co-Design SDE, Machine Learning Acceleration Systems Austin, Texas, USA Annapurna Labs stands at the forefront of hardware/software co-design, leading innovation not just within Amazon Web Services (AWS) but across the entire industry. We design and build every component of our hardware and software to create best-in-class machine learning products that accelerate customer workloads through industry leading hardware using our custom silicon solutions. If you're passionate about building the highest-performing, hardware-accelerated Machine Learning systems and want to be part of the entire journey from pre- through post-silicon development, Annapurna Labs offers an exceptional career opportunity. Join us in shaping the future of AI acceleration At the heart of AWS Machine Learning servers reside our custom Amazon-designed silicon that powers next-generation machine learning capabilities for our customers. We're seeking an experienced C/C++ engineer to join our embedded software team, where you'll develop bare metal firmware that drives neural network model execution across our custom ASIC-based ML Accelerator chips. Working at the intersection of hardware and software, you'll collaborate closely with our architecture and design teams to co-develop the firmware and custom hardware that enables machine learning within our accelerator chips. Our mission is ambitious: to democratize access to industry-leading ML infrastructure and make deep learning capabilities accessible to everyday software developers. From the ground up, you'll help build the foundation that makes this vision possible. the Annapurna Labs team operates with the agility and culture of a startup, but with the full weight of Amazon behind us and

AI Principal Product Manager - Technical, Amazon Customer Service Seattle, Washington, USA Ready to shape the trajectory of applied AI and build breakthrough solutions that redefine what's possible for customers? We are seeking an experienced AI Principal Product Manager - Technical to own the end-to-end lifecycle of large-scale AI products that transform how millions of customers experience Amazon. This role combines deep technical acumen with business strategy to drive products that don't just meet requirements, they redefine what's possible in customer service and experience at global scale. The Data Intelligence team is a new function within Amazon Customer Service. a global, cross-functional organization of applied scientists, data scientists, economists, software engineers, data engineers, and technical product managers dedicated to advancing AI capabilities. We build data solutions and contextual intelligence using Generative AI, Machine Learning, Natural Language Processing, Ontology, Agentic AI, Multi-Agent Architectures, Reinforcement Learning, Knowledge Graphs, and Model Context Protocol. We move with urgency, build for the long term, and obsess over getting customer experience right, because our work succeeds only when it creates meaningful impact and improves outcomes for customers. Key job responsibilities - Own the Complete Product Lifecycle: You will define and communicate strategic vision and long-term roadmaps, drive cross-functional teams toward successful execution, and maintain accountability for customer outcomes and product reliability. - Develop Product Strategy and Communications: You will craft clear, differentiated value propositions tailored for diverse audiences including leadership. - Navigate Ambiguity and Drive Invention: You will identify where invention is needed, take smart risks,

Sr. BIE, Amazon Global Selling -AIT Shanghai, CHN Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. Key job responsibilities - Design, develop, and maintain scalable data infrastructure and ETL pipelines to support business intelligence initiatives using automated dashboard solutions - Partner with Product, Technical, Business, and Marketing teams to understand data requirements and design scalable and user-friendly BI solutions - Design and implement AI/LLM-powered solutions to automate human-in-the-loop tasks - Design and develop statistical analysis to support business decision making using the AI infrastructure and company wide solutions About the team The Amazon Global Selling Analytics, Intelligence, and Technology (AGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The AGS-AIT team is positioned to establish AI-ready foundational capabilities across the AGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. AGS-AIT is looking for a Senior Business Intelligence Engineer to collaborate with cross-functional teams to design and develop