Bandwidth Inc jobs

Regulatory Counsel London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for a Regulatory Counsel to come and join our Global Regulatory Team, based in London, as we continue with exciting projects, facilitating communications worldwide. As a Regulatory Counsel, you are responsible for ensuring legal and regulatory compliance in the countries of the coverage under your responsibility and the topics assigned to you. You will provide daily legal and regulatory advice with regard to Bandwidth products and operational processes, advising different business units and actively following up on any legal and regulatory changes that may impact the business. You will propose actions to be taken in order to ensure compliance of Bandwidth products with the applicable laws in countries of coverage. You will negotiate different types of service agreements with suppliers and follow up on key regulatory topics globally. You will provide support with regard to any legal or regulatory research,

Global Business Development Representative United Kingdom - London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Global Business Development Representative with a focus on channel, you will play a crucial role in driving growth through our partner ecosystem. You will be responsible for identifying and developing new business opportunities, nurturing relationships with channel partners, and collaborating closely with sales and marketing teams to enhance our channel practice. Your primary goal will be to support our partners in identifying new business opportunities and co-selling our products and services effectively, ultimately leading to increased revenue and market penetration What You'll Do: - Build and nurture strong, collaborative relationships with our channel partners, driving the initial contact and acting - as their main point of contact - Develop and execute strategies to increase partner engagement and sales performance. - Conduct research to identify trends, opportunities, and competitive landscape within the channel. - Provide ongoing training

Enterprise Account Executive San Francisco, CA Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth's products. This role is ideal for someone with 5+ years of sales experience who's ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: - Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business - Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations - Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud - Collaborate closely with the Sales Development team to generate strategic pipeline opportunities - Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other

Technical Support Analyst Iasi Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. You'll work first shift 7am to 4pm local time. What You'll Do: - Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. - Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. - Analyze call flows, packet captures, and system logs for faults. - Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. - Test and duplicate customer issues to validate the issue and resolution. - Escalate issues

Carrier Account Executive United Kingdom - London Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Carrier Account Executive will fuel revenue growth by discovering, cultivating, and securing new opportunities across Bandwidth's suite of services within the Carrier Customer Segment. What You'll Do: - Navigate effectively within customer organizations to sell Bandwidth's voice and messaging offerings. - Build and maintain strong relationships across multiple levels of customer contacts, align Bandwidth resources with key customer decision makers. - Develop a strong understanding of each customer's business, market, and technical requirements to position Bandwidth's solutions effectively. - Achieve assigned quota for incremental revenue growth across the Bandwidth account base. - Analyze customer and market needs, pricing models and network operations input. Provide feedback through internal channels so course correction can be made quickly and efficiently. What You Need: - Education: - Bachelor Degree, Business. Marketing/Sales, Engineering or similar - Experience: - 5+ years of experience in

Business Development Representative Raleigh, NC Who We Are: Bandwidth (NASDAQ: BAND), a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a Business Development Representative to join our team. This BANDmate will be the first point of contact with potential customers. We are looking for an enthusiastic ambassador of our complex product who is ready to grab the mic, find their own voice, and cold call prospects. This position is on the front lines, helping to identify, and build relationships with the next exciting company we'll target as customers. This role works 100% in office out of our Raleigh, NC HQ. What You'll Do: - Generate new, high-quality sales leads to set up demos for our Account Executives to close. - Meet all key performance metrics (dai ly, weekly, monthly) - 100 touches a day (50-60 phone calls) - 6 qualified demos per month - Understand Bandwidth's products and how other companies can benefit from them. - Launch

Senior High Bandwidth Memory (HBM) Electrical Failure Analysis (EFA) Engineer Fab 10A, Singapore posted: Posted 30+ Days Ago

Sr. Software Developer (Infrastructure) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: A Sr. Software Developer (Infrastructure) that will help us build the platform and tools that help Bandwidth engineers ship better software, faster. Bandwidth powers brands like Google, Microsoft, Zoom, and GoDaddy with intelligent voice, messaging, 911 access, and phone number services, all on our own nationwide, all-IP network. We're the infrastructure layer that global enterprises trust to connect their customers. Our Software Infrastructure team owns the "paved road." The platform, tools, and systems that let every Bandwidth engineer build and ship with confidence. We're looking for someone who wants to help take that further: an engineer who sees AI not as a tool to adopt, but as a platform to build. You'll play a key role in helping make Bandwidth an AI-first engineering organization. What you'll do - Design and operate Bandwidth's AI infrastructure layer, including our LLM gateway, model

Sr Manager, High Bandwidth Memory (HBM), Product Development Team Leader Fab 10A, Singapore posted: Posted 30+ Days Ago

ENGINEER, High Bandwidth Memory (HBM) & New Product Introduction (NPI) MSB, Singapore posted: Posted 30+ Days Ago

ENGINEER, High Bandwidth Memory (HBM) & New Product Introduction (NPI) MSB, Singapore posted: Posted 22 Days Ago

Implementation Specialist Romania - Iași, Iași Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As an Implementation Specialist , you will be responsible for setting customers up for long-term success on Bandwidth products by managing the implementation process for standard accounts. As a technical and operational contact post-sale and pre-account management, you will drive adoption and customer value by assisting with overall project delivery, including customer education and training, system configuration, QA, and setup. To be successful as an Implementation Specialist, you should have foundational project management knowledge, be highly organized, be eager to learn, be able to easily communicate technical concepts to non-technical people, and work collaboratively across organizations. What You'll Do: - Own customer relationships through implementation (post-sale), collaborating with customers and internal stakeholders to understand business goals and execute an implementation plan. - Support operational and product success by onboarding, training, and educating customers on Bandwidth products. - Create and set

Traffic Performance Analyst Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Traffic Performance Analyst works under the supervision of the Risk Manager, and serves as a subject matter expert on all things related to the existing customer traffic health. This role will require background in both telecom/CPaaS fields as well as the regulatory landscape of both global voice and messaging services. This role will include coordinating internal efforts to align the business on key health metrics for both voice and messaging, and manage communication related to the performance of a customer's traffic on the Bandwidth network. What You'll Do: - Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for customers and internal team regarding traffic trends and coordinate remediation and optimization strategies. - Provide confident explanations to Sales, Product and Legal with regard to traffic management efforts on a

AI Knowledge Manager Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support knowledge - from identifying gaps in the existing content ecosystem to writing, maintaining, and governing the troubleshooting guides and Help Center articles used by support agents and customers alike. Sitting within the Support Intelligence Group (SIG), this role operates at the intersection of content strategy and AI performance. The Knowledge Manager ensures that knowledge assets are not only accurate and current, but structured for AI-readiness - enabling Bandwidth's AI support agent to resolve more issues without human intervention. Every piece of content this role produces and manages directly influences deflection rates, agent confidence, and customer experience at scale. This is an independent contributor role reporting directly to the Sr. Manager, Support

Business Intelligence & Pricing Analyst Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a self-starting, detail-oriented Pricing Analyst to elevate our global pricing strategy through rigorous analysis and clear, executive-ready reporting. You'll build and automate pricing visibility tools and applications using Snowflake/SQL, Python, and Excel/Google Sheets, monitor market and traffic trends, and translate data into actionable recommendations for leadership, the Global Pricing team, and Deal Desk on large deals and RFPs. The ideal candidate has 2-3 years in pricing or data analytics, strong Excel, SQL/Snowflake, and Python skills (reporting tools like Sigma; Streamlit a plus), and a track record of extracting insights from large financial datasets. Exceptional communication, collaboration, and attention to detail are essential; telecom experience is preferred but not required. What You'll Do: - Develop and enhance pricing analytics using Snowflake/SQL, Python, Excel, and Google Sheets. - Build, automate, and maintain applications for pricing visibility for leadership.

Applied AI Engineer Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As an Applied AI Engineer on the Corporate IT Engineering team, you'll identify where AI can create real leverage across our internal systems and operations, and build it. You'll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running. This is an infrastructure and systems role with a deep AI focus. What You'll Do: - Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems. - Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem. - Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms. - Develop and iterate

Vice President, Revenue Operations Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The VP of Revenue Operations is responsible for architecting and optimizing the unified revenue infrastructure that powers the entire customer lifecycle-from first touch to renewal and expansion. They will lead our Revenue Strategy & Planning and Revenue Enablement teams and be responsible for overseeing revenue systems, forecasting, quota and commission planning, process design, enablement alignment, AI‑driven insights, and cross‑functional execution. Their work ensures all go‑to‑market teams operate from a single source of truth, follow consistent, scalable workflows, and have the intelligence needed to make fast, confident decisions. The VP of Revenue Operations sits within the Strategy team at Bandwidth and serves as a key strategic advisor to the Chief Strategy Officer, the Chief Revenue Officer, and the Revenue Executive Leadership Team. The role's primary mandate is to align people, processes, data, and technology across all GTM teams to drive predictable,

Senior/Staff High Bandwidth Memory (HBM) Returned Material Authorization (RMA) Engineer Fab 10A, Singapore posted: Posted 30+ Days Ago

Product Manager (Programmable Voice APIs) Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are seeking a Product Manager to lead the evolution of Bandwidth's Programmable Voice APIs . This role sits at the intersection of developer experience, telecom infrastructure, and business strategy , and is responsible for defining and delivering capabilities that power next-generation voice applications. You will drive product vision, roadmap, and execution for APIs that enable call control, conferencing, recordings, and real-time communications-while ensuring reliability, scalability, and ease of use for developers. What You'll Do: Product Strategy & Ownership - Define and own the roadmap for Programmable Voice APIs, aligned with company strategy and market opportunities - Build compelling business cases for new features and investments (ROI, cost modeling, pricing strategy) - Identify opportunities in emerging areas such as AI-driven voice, automation, and real-time communications Customer & Market Focus - Develop deep empathy for developers, product teams, and enterprise

Director, Strategic AI Partnerships Raleigh, NC Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a Director of AI Strategic Partnerships & Data Licensing to lead our entry into the Generative AI and Large Language Model (LLM) ecosystem. Reporting directly to the Chief Strategy Officer (CSO), this is a high-impact, "frontier" role responsible for establishing Bandwidth as the essential voice layer for the world's most sophisticated AI companies. Unlike a traditional sales role, your success will be measured by the breadth and depth of formalized partnerships you secure with major AI players. You will be the bridge between Bandwidth's global network and the next generation of AI-driven voice applications, while simultaneously architecting our first-ever voice data licensing program. What You'll Do: - Market Evangelism: Identify and penetrate "Big AI" accounts (OpenAI, Anthropic, Google, Meta, etc.) and emerging innovators in the Real-time Voice/LLM space to position Bandwidth as the premier platform for high-scale,

Senior Manager People Services Belgium - Brussels Who We Are: Bandwidth , a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Business Partner is a strategic advisor to our International and Leadership teams, driving alignment between business priorities and people strategy. This role partners closely with the People Services team to design and deliver impactful people initiatives and engagement programs that enable employees and teams to perform at their best. The Business Partner plays a key role in workforce planning and talent strategy, with hands-on involvement in recruitment and in guiding managers through the full employee lifecycle, from hiring to onboarding and development. A core part of the role is to coach and support leaders, strengthening their capability to lead high-performing teams through both strategic insight and practical, day-to-day guidance across a broad range of people topics. A strong understanding of compensation, career development frameworks, and salary administration is essential to ensure consistent and competitive practices. The role requires

Senior Manager, Package PE, Product and System Engineering (High Bandwidth Memory) Fab 10A, Singapore posted: Posted 3 Days Ago

High Bandwidth Memory Quality Engineer Boise, ID - Main Site posted: Posted 8 Days Ago

Engineer, Product Engineering (Media Health Reliability), Heteregenous Integration - High Bandwidth Memory Fab 10A, Singapore posted: Posted 30+ Days Ago