Avoca jobs

Senior Software Engineer - Product New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for a Senior Product Engineer who thrives at the intersection of engineering and product thinking. You'll own features end-to-end-design, build, launch, and iterate-while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform. WHAT YOU'LL DO - Own feature development from backend services to AI-powered user experiences. - Turn customer feedback into product improvements through rapid iteration and experimentation. - Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes. - Hold a high bar for code quality testing, monitoring, and reliability

Ingénieur Commercial Marché Avocats F/H (75006, 75007, 75017) Paris posted: Posted Today

Deployment Engineer (India) Remote ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ROLE OVERVIEW We are seeking a highly skilled and motivated Deployment Engineer (DE) to join our remote team. NOTE: PLEASE APPLY USING THIS LINK https://app.fabrichq.ai/jobs/692bc964-289c-4c68-9545-8bdd16d3b9af DEs are highly technical self-starters who take ownership of deployments, integrations, and operational support of Avoca's voice agent products in customer environments. This role requires deep technical expertise, strong root-cause diagnosis skills, and exceptional communication to ensure our solutions operate reliably in complex production environments. KEY RESPONSIBILITIES - Deploy, integrate, and maintain Avoca voice agent products in complex customer infrastructures. - Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows. - Analyze and resolve complex technical scenarios involving Large Language Models (LLMs),

Creative Producer New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As Creative Producer, you will produce every moving-image moment Avoca ships, owning the video, cinematography, animation, and podcast production that brings the brand to life across customer story films, founder content, brand video, animated explainers, event capture, and our owned podcast. Reporting directly to our Director of Brand, you'll partner side-by-side with our Creative Director on every project, with direct influence on how Avoca is seen and heard at the most important brand moment in the company's history. You will architect Avoca's brand archive, the films, photography, animations, and audio that compound into category-defining work over time. Partnering closely with our Director of Brand, Creative Director, Product

Customer Care Avocate -Mexico II Apodaca, Nuevo León, Mexico posted: Posted 21 Days Ago

PR & Communications Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As PR & Communications Manager, you will define and lead the entire PR, communications, and social media function at Avoca, from owning the strategy and execution of how we show up to the press, our customers, our team, and across our social channels. Reporting directly to our Director of Brand, this is a senior individual contributor role with the path to Head of Communications and direct influence on category leadership, share of voice, and the trajectory of our brand at the most important moment in the company's history. You will set the vision for how Avoca shows up externally; placing Tier-1 press, building analyst relationships,

Director, Customer Success New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As Director of Customer Success, you'll lead a team of technical account managers (TAMs) responsible for retaining and growing a subset of our customers. This person will also be responsible for setting the vision, creating processes and best practices, and maintaining deep relationships with cross-functional teams. This leader will be accountable for delivering proactive, outcome-based customer engagements across our customer base, strengthening executive partnerships, and driving predictable renewal outcomes. This role owns the renewal forecast, risk management, and value realization strategy, partnering closely with Sales leadership to accelerate growth and ensure predictable revenue performance. While you will own team management responsibilities you'll also carry a small

Precision Farming Specialist Avoca, IA, US; Greenfield, IA, US Overview Join the Titan Machinery team as a Precision Farming Specialist to lead our technology sales efforts and enhance relationships with customers and manufacturers. In this role, you'll champion Precision Farming Systems, ensuring our customers have the support and training they need. Responsibilities Sales Excellence: Lead sales activities for Precision Farming Systems, manage stocking levels, and support technology installation and setup Customer Engagement: Conduct product demos, seminars, and training sessions for customers and store employees to maximize system use and sales Professional Representation: Assist with technical support needs, resolve issues with manufacturers, and manage technology subscription services If you're passionate about sales success and thrive in a fast-paced environment where professionalism and excellent customer service work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. Apply today and take the next step towards a rewarding career with Titan Machinery! Qualifications Required: Have 1+ years of related experience OR related education/training (degree, certificate, military, etc) Ability to travel up to 75% of the time and work flexible hours Must have own tools or ability to acquire them Strong customer service skills Keen attention to detail, high level of initiative, and the ability to work independently Titan Machiner

Staff Software Engineer - Product New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for a Staff Product Engineer to operate at the highest technical level, setting direction, solving our hardest problems, and raising the bar across the entire engineering org. You'll own the most consequential systems and initiatives end-to-end while shaping how we build, scale, and ship as a company. This is a role for someone who leads through technical excellence and drives outsized impact across teams. WHAT YOU'LL DO - Define technical architecture and own end-to-end delivery of our most complex, high-stakes initiatives - Drive product and engineering alignment, translating ambiguous customer problems into clear, scalable technical solutions - Establish and uphold engineering standards

Product Designer New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue-all at a speed and consistency unmatched by human call centers. We've expanded to 85 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we're building the category-defining platform for AI-driven customer engagement. We're serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we're moving fast to capture a massive, underserved market where 85% of missed

Implementation Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager. You'll get into the technical details of home service companies, advising on integrations, AI prompt configurations, and product setup to ensure every implementation achieves client goals, hits time-to-value targets, and delivers an exceptional experience. This is a highly cross-functional, client-facing role. You'll partner closely with CS, Sales, Product, and Engineering while managing multiple implementations simultaneously, balancing hands-on execution with strategic guidance. WHAT YOU'LL DO - Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live. -

Revenue Operations Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're hiring a Revenue Operations Manager (Post-Sales) to build, scale, and maintain the systems that power Customer Success, renewals, and expansion as we grow from 570 to 1,000+ customers. You'll partner directly with our Director of Revenue Operations and work across Customer Success, Finance, and Sales leadership daily. You'll own post-sales operations end-to-end: implementation tracking, renewal pipeline, customer health scoring, churn analysis, and the data infrastructure that CS needs to move from reactive firefighting to data-driven account management. Here's the opportunity: we've already designed the architecture and built the foundation. Our CRM tracks implementations across the CS org. We're automating Quote-to-Cash. Contracts are being standardized. The

Technical Account Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Technical Account Manager at Avoca, you'll own the post‑sales technical relationship with our customers, bridging implementation details and ongoing account strategy. You'll guide home service companies through onboarding and integration, advise on APIs, webhooks, and prompting configurations, and ensure they achieve measurable business outcomes on Avoca's platform. You will be the trusted technical advisor who translates customer goals into scalable setups, drives adoption, and maintains long-term success. This role is ideal for someone who thrives at the intersection of technical execution and customer strategy. You should be comfortable in customer-facing discussions, hands-on with integrations, and accountable for results. WHAT YOU'LL DO - Serve as

Enterprise Strategist New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT AVOCA Avoca is trusted by the largest PE-backed home services companies in the country. As we scale into enterprise, we need someone who can own the full customer lifecycle - from closing the initial sale through to multi-year exec relationships - and turn raw call data into operational and product decisions that move booking rates. This is a high-ownership, cross-functional role that sits at the intersection of enterprise sales, customer success, deployment operations, and product. You'll work closely with AEs, forward deployed engineers, the product team, and customer success teammates to drive outcomes across key accounts - serving as the connective tissue between what customers need and what Avoca

Business Operations Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're hiring a Business Operations Manager to work directly with our leadership team. This is a generalist operator role: you'll work across whatever the company needs most, with a meaningful focus on new vertical expansion. At any given time, that might look like sizing a new market, running a design partner pilot with a PE-backed operator, building a financial model for a leadership decision, or owning a cross-functional initiative that doesn't have a clear home yet. The scope is wide by design. We're at a stage where the right person can shape what this function looks like and what they grow into. WHAT YOU'LL DO Your

Sales Development Representative Santa Barbara, CA | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Sales Development Representative (SDR) at Avoca, you'll fuel our growth engine by identifying, engaging, and qualifying prospective customers across the home services industry. You'll run high-velocity outbound programs, convert interest into meetings for our Account Executives. You'll help evangelize Avoca's impact by turning missed calls into booked jobs and measurable revenue. This role is ideal for someone who thrives on speed, experimentation, and impact. You'll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins. WHAT YOU'LL DO - Prospect and qualify leads across home

Forward Deployed Engineer New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Forward Deployed Engineer, you'll embed directly with our customers, understanding their workflows, designing tailored AI solutions, and deploying systems that deliver immediate impact. You'll operate at the cutting edge of conversational AI, working closely with our product team to shape strategy based on what you see in the field. WHAT YOU'LL DO - Embed with customers to deeply understand their operations and deliver AI solutions that work from day one. - Build and maintain the infrastructure for conversational AI, APIs, integrations, monitoring, and feedback loops. - Translate business requirements into technical architectures and deployments. - Identify patterns across deployments and feed insights back into

GTM Recruiter New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As our GTM Recruiter, you'll partner with the Head of GTM Recruiting to build out Avoca's commercial organization at one of the most pivotal moments in our growth. You'll own end-to-end recruiting across Sales, Customer Success, Revenue Operations, Business Operations, Marketing, and adjacent commercial roles, with the autonomy to shape how we attract, evaluate, and close talent as we scale. This is a builder's seat. You'll inherit a foundation but have real ownership over candidate experience, sourcing strategy, and the systems that will define how Avoca hires for years to come. You'll work directly with sales and commercial leadership as a trusted partner, and report to our

Account Executive Santa Barbara, CA | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators. You'll work directly with founders, operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine. This role is ideal for someone who thrives in founder-led sales environments, is comfortable selling a technical product, and wants to help define how Avoca sells as we scale. WHAT YOU'LL DO - Own the end-to-end sales cycle for mid-market and enterprise home services customers. - Run discovery calls to deeply understand customer operations, call workflows,

Agent Product Manager New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for an Agent Product Manager to own one of our core product lines and drive it from discovery through deployment. This is not a generalist PM role. You'll go deep on a specific product area, working directly with engineering, design partners, and customers to understand what needs to be built, why, and how to ship it in a way that scales. You'll be the connective tissue between customer reality and engineering execution, synthesizing feedback from CSMs, TAMs, and customers into clear, actionable product requirements. The best fit here is someone who obsesses over product longevity, not just individual customer happiness, and who can build

Sales Engineer New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Sales Engineer, you'll act as the technical authority embedded directly in the sales process. You'll partner closely with Account Executives to support complex, high-stakes deals, bringing technical clarity, credibility, and confidence to customer conversations. You'll work at the intersection of Sales, Product, Engineering, AI, and Customer Operations, helping prospects understand how Avoca fits into their technical and operational environment. This role supports both inbound and outbound motions and is critical to scaling sales-led growth while maintaining technical rigor and execution quality. WHAT YOU'LL DO - Lead technical deep dives, tailored demos, and solution walkthroughs for mid-market and enterprise prospects. - Run structured technical discovery to

Account Manager Santa Barbara, CA | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE Account Managers at Avoca are strategic partners to our customers, owning the full post-sale relationship with a portfolio of leading home service brands. You'll sit at the intersection of customer success and revenue, responsible for retention, expansion, and ensuring every account extracts maximum value from the platform. This is a new role on our growing Account Management team, reporting directly to our VP Sales. The ideal candidate is equally comfortable deepening an executive relationship and digging into the data behind a customer's missed-call rate. WHAT YOU'LL DO - Own a book of mid-market home service accounts, driving retention, expansion, and on-time renewals across your full portfolio -

Frontend Engineer New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for out founding Frontend Engineer who thrives at the intersection of engineering and product thinking. You'll own features end-to-end, design, build, launch, and iterate, while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform. WHAT YOU'LL DO - Own feature development, from backend services to AI-powered user experiences. - Turn customer feedback into product improvements through rapid iteration and experimentation. - Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes. - Hold a high bar for code quality, testing, monitoring, and reliability are

Director, Mid-Market Sales New York HQ | OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 100+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As Director of Mid-Market Sales, you will lead and elevate our mid-market sales organization, driving performance, consistency, and execution excellence across the segment. This is a leadership role focused on developing talent, sharpening sales rigor, and building a repeatable, high-performing motion. You'll coach a team of already-performing Account Executives to win complex deals, deepen discovery, improve close rates, and consistently exceed targets. This role is ideal for a sales leader who thrives in high-accountability environments, loves developing talent, and knows how to build discipline and performance into a scaling mid-market team. WHAT YOU'LL DO - Own mid-market revenue performance, ensuring the team consistently hits and exceeds