Figma, Inc. jobs

Data Scientist San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an experienced Data Scientist to join our growing data team. At Figma, Data Scientists are deeply embedded within cross-functional teams across the company-from Product to Finance, Marketing, and Platform. We are hiring across a number of roles in these areas. This is ideal for someone excited to own high-impact data projects, partner strategically with stakeholders, and shape the future of our products and business. The ideal candidate will bring strong analytical and technical skills, business intuition, and a collaborative mindset to guide decision-making and unlock growth opportunities. You'll work on problems ranging from understanding user behavior to optimizing revenue strategies, improving internal tooling, and influencing product direction through experimentation and data modeling. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Collaborate across teams to define and measure key metrics, design experiments, and uncover insights that inform strategic decisions -

Onboarding Manager, Customer Experience San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers, and we can't wait to meet you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout - Partner closely with Account Executives to ensure smooth customer handoff experience - Understand customer goals and successfully manage their onboarding timeline towards value - Work

Software Engineer, Distributed Systems San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, infrastructure is at the heart of everything we build. As a Software Engineer on our Infrastructure team, you'll help design, build, and operate the systems that power our real-time collaborative design tools used by millions of people worldwide. We're scaling fast, and we're looking for experienced distributed systems engineers across a variety of teams. Whether you're passionate about storage, compute orchestration, developer tooling, networking, or real-time data systems, this role offers an opportunity to shape the technical foundation of one of the most beloved design platforms in the world. This is a full time role that can be held from one of our US hubs or remotely in the United States. What You'll Do at Figma: - Design, build, and maintain scalable and reliable infrastructure systems that support product innovation and user collaboration at scale. - Architect and evolve distributed systems including storage platforms, streaming infrastructure, and compute orchestration. - Improve developer experience by building internal platforms, CI/CD

Executive Assistant, Engineering San Francisco, CA Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Engineering, you'll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying the gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Engineering team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full time role that will be held from our SF Hub. What you'll do at Figma: - Manage VP's calendar, meetings, business travel arrangements, expenses, and inbox management - Act as a delegate for the VP, signing off of expenses, PO approval, and various other tooling as needed with careful attention to internal policy - Be a strategic thought partner

Support AI Engineer San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support AI Engineer on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact

Senior Credit & Collections Analyst San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Senior Credit & Collections Analyst to join our Accounting team. This is a high-impact role with ownership over collections strategy, cross-functional collaboration, and process improvement initiatives across our >$1B annual collections book. You'll partner closely with Revenue, Sales, Finance, and an offshore collections team to drive cash flow outcomes and support a clean monthly close. The ideal candidate is hands-on, detail-oriented, and energized by the chance to bring AI and automation into a finance function. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Own end-to-end collections operations for an assigned book of business: aging management, dunning, dispute resolution, and escalation strategy - Monitor and drive improvement in AR KPIs (DSO, ADD, CEI, % current, bad debt) - Partner with Revenue, Sales, CS, and Finance to resolve billing and payment issues - Support month-end and

Account Executive, Strategic (Tokyo, Japan) Tokyo, Japan Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. What you'll do at Figma: - Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets - Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book - Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma's roadmap and innovations fit in the long term - Conduct thorough analysis to create strategic account plans that outline company priorities

Manager, Software Engineering - Observability San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Observability engineering team builds and operates the systems that give us deep visibility into the health, performance, and efficiency of our platform. From metrics, logs, and traces to cost attribution and budgeting, this team ensures that engineers across Figma can detect issues quickly, understand system behavior at scale, and make informed decisions about reliability and spend. The team owns and evolves our core observability stack-including platforms like Datadog, shared instrumentation libraries, and the agents and operators that power telemetry collection-while continuously raising the bar on signal quality and operational clarity. As the Engineering Manager for Observability, you will lead a team of five engineers responsible for shaping the future of visibility and efficiency at Figma. You'll define the strategy for instrumentation standards and cost transparency, drive initiatives to optimize observability footprint and spend, and explore innovative AI-driven approaches to anomaly detection and operational automation. This role is well-suited for a leader with strong distributed systems experience who is

Director, Product - Enterprise San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is expanding how teams design, build, and collaborate together - and AI is fundamentally reshaping that future. We're looking for a Director of Product to help define how the world's largest organizations adopt AI-powered enterprise workflows across design, product development, and software creation. This role sits at the intersection of enterprise product strategy, AI innovation, customer partnership, and go-to-market leadership. You'll work closely with cross-functional stakeholders and customers to shape the future of enterprise collaboration and product development. We're looking for a charismatic leader to help lead our teams through this transformative time. What you'll do at Figma: - Define and drive product strategy for AI enterprise-focused product areas, enabling the biggest companies in the world to support their teams through AI-powered business transformation - This role owns admin experiences, file browser and search, permissions, and AI governance tooling - Partner with product, design, and engineering leadership to set strategy, priorities and define a long term vision for our

Business Recruiter (São Paulo, Brazil) São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full-life cycle Recruiter to support the organization through its growth, predominantly within Sales with the opportunity to support other functions, like Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes. This is a foundational role in Brazil. In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the region. This is a full time role that will be held in our Sao Paulo, Brazil hub. What you'll do at Figma: - Manage full-cycle recruiting processes for our business organizations (specifically Sales) - Partner with business leaders to develop top of funnel strategies for key roles - Source and build healthy, representative pipelines to engage passive talent including: cold

Brand Producer San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're hiring a Brand Producer on the Brand Studio team. You'll lead high-impact brand initiatives, developing the creative production strategy for your projects, demonstrating operational excellence, and ensuring our brand shines across every touchpoint. This role requires collaboration, clarity, and a passion for both process and people. As a Brand Producer, you'll partner with other cross-functional teams to scope, prioritize, and deliver a range of creative initiatives. You'll provide strategic oversight to ensure that projects align with business goals. You'll also go deep on building project plans that enable our creative team to do what they do best - focus on the creative. This is a full-time role, based in one of our US hubs or remotely within the United States. What you'll do at Figma: - Oversee creative production for product launch and go-to-market initiatives, ensuring alignment with the company's vision and objectives - Drive cross-functional collaboration in fast-paced, fluid environments, proactively keeping projects on track and optimizing for resource efficiencies

Strategic Finance San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma's most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring for a few roles across our Strategic Finance team. - Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: - Own and materially improve Figma's annual planning and forecasting process - Influence resourcing and investment decisions across the Sales business - Corporate: This role will help deliver high accuracy in our revenue and ARR close. In your first 12 months, you

People Partner, Japan & APAC (Singapore) Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! In this role, you'll serve as the dedicated People Partner for Figma's Japan & APAC region, working closely with leaders across the regions (mostly GTM teams across Sales, Marketing, and Product Support) in Singapore, Japan, India, and Australia. You'll help the organisation scale effectively by strengthening leadership capability, shaping organisational design, and aligning talent strategy to business priorities. You'll also collaborate closely with cross-functional partners across the People Team, including functional People Partners, Compensation, Recruiting, Learning & Development, BEI, and People Relations, to drive high-impact initiatives that support the business. This role offers the opportunity to build and shape how people strategy, leadership culture, and talent practices evolve across multiple markets, and at a pivotal stage in the region's growth. This is a full-time role based in our Singapore hub. What you'll do at Figma: - Act as the primary People Partner presence for Japan & APAC - the first point of contact for leaders across levels, functions, and markets, bringing local context & understanding, and regional

Senior Sales Enablement Manager (Tokyo, Japan) Tokyo, Japan Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You'll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You'll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you'll do at Figma: - Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan - Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution - Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance - Build repeatable sales

Technical & Competitive Sales Solutions Manager San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical & Competitive Sales Solutions manager will shape how Figma positions our cross-product technical solutions, and differentiates from both established and emerging competitors across priority segments and markets. This role will define our technical narrative and solutions, and translate competitive insights into clear and differentiated positioning. Ultimately, this person will deliver high-impact field assets and enablement that drive pipeline growth and revenue. The role will partner closely with Sales Leadership, Product, Marketing, and Enablement to ensure technical and competitive insights inform GTM strategy, product direction, and field execution. The ideal candidate combines analytical rigor with exceptional storytelling and a strong understanding of enterprise sales motions. This is a high-visibility opportunity to build something new - you'll elevate Figma's technical and competitive capabilities, and strengthen our overall sales strategy in an increasingly dynamic market. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll

Software Engineer, Production Engineering (London, United Kingdom) London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Production Engineering team focuses on end-to-end reliability, durability, scalability, and performance of Figma products and services. We're looking for an experienced Engineer to scale and drive the initiatives and programs that support Figma's production engineering efforts, allowing our product teams to rapidly deliver new features. This is a critical part of success for both our ability to build new products and features, support the growth of our user base, and enable innovation for all engineering (infrastructure and product teams, alike). We're looking for a generalist with a strong grasp of Computer Science fundamentals. The ideal candidate will have experience building and running complex large scale services. Additionally, they will have a passion for building tools that simplify operating large-scale infrastructure and for improving the operational maturity of Figma. What you'll do at Figma: - Work closely with the engineering team to define standard methodologies and goals around reliability, durability, scalability, and performance - Address common operational challenges through better telemetry and by building tools

Onboarding Manager, Customer Experience (São Paulo, Brazil) São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. As an early member of the team, you'll work closely with Customer Experience leadership to help evolve our end-to-end customer experience strategy. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers, and we can't wait to meet you! This is a full-time, hybrid role based out of our São Paulo hub. What you'll do at Figma: - Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout - Partner closely with Account Executives to ensure smooth customer handoff experience - Understand customer goals and

Sales AI Engineer San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day. As the founding Sales AI Engineer, you'll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You'll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization) - Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution - Apply LLMs pragmatically: choose the lightest

Accenture Account Executive, Strategic (London, United Kingdom) London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities within one of our top accounts within Figma. The account you will be responsible for will be Accenture, targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. What you'll do at Figma: - Manage Accenture to consistently meet or exceed quarterly and annual sales targets - Apply effective discovery and value-selling techniques to build and strengthen C-level relationships - Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma's roadmap and innovations fit in the long term - Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at

Enterprise Support Specialist, Korean Speaking (Singapore) Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Specialist on the Product Support team, you'll partner closely with the Enterprise Support Manager to deliver and continuously improve our Enterprise Support experience. This team is responsible for supporting Figma's most strategic customers, ensuring high-quality, reliable, and efficient support across complex use cases. You'll play a key role in building trust with customers and collaborating with internal partners such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with Enterprise-level customers with the ability to understand and support their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross-functionally to deliver an exceptional experience. This role will be based out of our Singapore Hub. What you'll do at Figma: - Develop expertise in Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries - Interact with Figma customers daily via email, taking ownership of cases from start to resolution

Community Support Specialist, Weekend (London, United Kingdom) London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Product Support Team, you'll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You'll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We're looking for a great teammate based in the London hub who is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. This is a weekend cover role, with the schedule being either Wednesday to Sunday or Saturday to Wednesday. What you'll do at Figma: - Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations - Provide outstanding technical support for new and experienced Figma users on community and social platforms - Help moderate and organise our community forum, making sure it stays a healthy and

Account Executive, Enterprise (London, United Kingdom) London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time hybrid role based in our London hub. What you'll do at Figma: - Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets - Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) - Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma's roadmap and innovations fit in the long term

Field Enablement Manager San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic Field Enablement Manager to support our rapidly growing sales function in AMER. In this role, you'll own the enablement strategy and roadmap for AMER's Mid-Market, Enterprise, and Strategic segments, working closely with regional sales leadership to identify needs and deliver high-impact programs. You'll adapt global onboarding and training initiatives for the AMER audience, create clear and effective content, and facilitate both in-person and virtual learning experiences. You'll help enhance productivity, ensure consistency across GTM teams, and support global communications and initiatives in the region. This is a high-impact, field-facing role focused on execution, not just program delivery. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Partner directly with Sales Leadership and frontline managers to improve pipeline quality, deal progression, and win rates - Embed in pipeline reviews, deal reviews, and high-value opportunities to influence deal

Business Systems Analyst San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Product Support Operations & Strategy team, the Business Systems Analyst will be responsible for owning and evolving the systems that power our support organization. This role is ideal for someone with deep Zendesk administration expertise who also brings strong systems thinking across workflows, routing, integrations, governance, and operational scale. You will help ensure our support systems are stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Own and optimize the Product Support Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health - Lead improvements to ticket classification and categorization, queue design, backlog management, and skills-based routing to help Support scale more effectively - Evaluate and expand the use of agent-facing tooling and AI capabilities, including