Openai jobs

AI Support Engineer, Government - Washington, D.C. Washington, DC, Washington, District of Columbia, United States About the Team OpenAI's User Operations team shepherds our customers' adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You'll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the

Industrial Security CSSO/CPSO - San Francisco San Francisco, California, United States About the Team The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption. About the Role OpenAI is seeking an Industrial Security CSSO/CPSO to help develop and scale a world-class industrial security program across multiple locations, including San Francisco and Washington DC. In this role, you will be responsible for building and managing secure facilities that enable work with Government partners , overseeing government-required personnel security programs, and ensuring strict compliance with U.S. government regulations. You will collaborate closely with government partners, contractors, and internal teams to safeguard sensitive projects and R&D initiatives. This role is ideal for someone who combines deep expertise in US Government industrial security programs with hands-on program execution and experience. In this role, you will: - Support tactical operations of the OpenAI's industrial security program, partnering closely with GRC, facilities, and leadership to ensure compliance with NISPOM, ICD 705, DoD/IC regulations, and other federal requirements to enable rapid execution on OpenAI for Government's strategic programs. - Support multi-year security roadmaps to support OpenAI Public Sector projects, accredited facilities, and sensitive R&D initiatives, balancing the agile nature of our business with the timelines and requirements associated with US Government contracts. - Be on the team supporting classified facilities, SOPs, Fixed Facility Checklists,

Readiness & Enablement Lead, SMB Sales San Francisco, California, United States About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform across SMB, enterprise, and developer audiences. The SMB Sales team is responsible for helping businesses around the world understand, adopt, and succeed with OpenAI's products. As OpenAI scales across regions, vendors, and sales motions, we are building the operating systems that ensure our frontline teams can execute with consistency, quality, and speed. We partner closely with Sales Leadership, Vendor Management, Program Management, Revenue Operations, Product, and vendor leadership to design scalable commercial motions and ensure sellers are prepared to deliver high-quality customer experiences. Our work sits at the intersection of strategy, execution, and operational rigor. About the Role We are hiring a global Readiness & Enablement Lead to build and scale the onboarding, training, quality, certification, and seller readiness operating system across OpenAI's outsourced SMB Sales vendor network. This is not a traditional training coordinator role. We are looking for a builder who can design scalable readiness frameworks, identify performance risks early, and create repeatable systems that help sellers ramp faster, perform better, and maintain high quality as the business evolves. This role is global by design. You'll travel across vendor sites, inspect frontline execution, calibrate quality firsthand, and ensure consistent readiness standards across regions, vendors, and sales motions.

Senior AI Engineer - GenAI 3 Locations posted: Posted 4 Days Ago

AI Lab - Junior Machine Learning Engineer Sant Cugat del Valles, Barcelona, Spain

Technical Threat Investigator, Threat Intel Engineering - UK London, UK, London, Greater London, United Kingdom About the Team Security is at the foundation of OpenAI's mission to ensure that artificial general intelligence benefits all of humanity. The Threat Intelligence team protects OpenAI's technology, people, research, and infrastructure by proactively identifying and disrupting adversaries who seek to compromise our systems or misuse our models. We investigate sophisticated threats, build tooling to scale and augment analysis, and deliver intelligence that shapes security strategy and equips leadership with timely, risk-aware insights. We combine technical depth, investigative rigor, and strong cross-functional partnerships to uncover threats and drive impact across OpenAI's security and research organizations. About the Role As a Technical Threat Investigator at OpenAI, you will help protect the company from sophisticated adversaries targeting OpenAI and the broader ecosystem, as well as those attempting to misuse our models in support of cyber operations. This is a deeply investigative role. You will independently conduct complex, end-to-end investigations into capable threat actors to understand their behavior, infrastructure, emerging techniques, and how AI is integrated into their workflows. You'll use these insights to proactively identify malicious activity and drive detection, disruption, enforcement, and safety improvements across the company. You'll translate your investigative findings into durable solutions that scale impact. You'll build and own lightweight tooling, automate where it matters, and create AI-assisted workflows to make investigations faster, more repeatable, and more effective over time. In this role, you will: - Conduct deep, end-to-end investigations into sophisticated threat

Software Engineer, Inference - Performance Optimization San Francisco, California, United States About the Team Our team analyzes inference stack performance across the application, model, and fleet layers to identify bottlenecks and drive faster, cheaper inference. We combine systems profiling, benchmarking, and analysis to understand where time and cost are spent, then turn that understanding into performance optimizations and models that project performance and capacity needs for future launches. About the Role In this role, you will model inference performance across application, model, and fleet layers with higher fidelity. You will build cost-to-serve estimates from microbenchmarks and create tools that help cross-functional teams reason about latency, capacity, utilization, and cost tradeoffs. In this role, you will Build and refine performance models that translate microbenchmark results into cost-to-serve estimates. Analyze inference workloads end to end across applications, models, and fleet infrastructure. Enhance tooling to identify bottlenecks across layers for latency and throughput. Partner with other teams to turn performance insights into concrete improvements and project how future changes affect inference. You might thrive in this role if you: Enjoy reasoning from first principles about distributed systems, model inference, and hardware efficiency. Are comfortable working across abstraction layers, from application behavior to kernels, accelerators, networking, and fleet scheduling. Have deep expertise with performance profiling, benchmarking, analysis, and optimization. Enjoy collaborating with engineering and research teams to improve real production systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push

Product Manager, API Infrastructure San Francisco, California, United States About the Team: The OpenAI API team builds the foundation that enables every developer to harness OpenAI's models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations-forming the connective tissue between OpenAI's research breakthroughs and real-world products. Our mission is to make it effortless for anyone to build with OpenAI technology. We're responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers. The API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity-creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems. About the Role: We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade

Sr AI Machine Learning Engineer 4 Locations posted: Posted Today

Senior Support Engineer - Tokyo Tokyo, Japan, Tokyo, Japan About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You'll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built

Security Engineer, Infrastructure Security Remote - US, United States, San Francisco, Seattle, New York City About the Team Security is at the foundation of OpenAI's mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI's technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role OpenAI is seeking a Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI's research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data. In this role, you will: - Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats. - Collaborate with engineering and security teams to drive deployment of security enhancements and control changes across broad-scale infrastructure. - Tackle high-impact projects such as checkpoint encryption, network isolation, secret management, and machine identity, while continuously raising the security bar for emerging AI workloads. - Take a generalist approach to building

Producer, Global Events San Francisco, California, United States About The Team OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Global Events team is a dynamic and ethos-driven group dedicated to crafting one-of-a-kind and extraordinary experiences that encompass OpenAI's values and mission. Our team is driven by a deep passion for shining the spotlight on others and bringing people together to connect in meaningful ways. The Events Production team, a sub-team of Events, collaborates with Event Managers to transform ideas into well-organized, immersive experiences that resonate with audiences and achieve business goals. About the Role We're looking for an exceptional Event Producer to join the Global Events team at OpenAI - someone who thrives in the controlled chaos of live production and knows how to turn ambitious ideas into beautifully executed experiences. In this role, you'll help bring some of OpenAI's most visible moments to life - from developer events and global launches to product-driven experiences, enterprise events, and entirely new formats we haven't invented yet. You'll partner closely with teams across product, marketing, research, and leadership to translate big ideas into real-world productions that feel seamless, thoughtful, and distinctly OpenAI. As a Producer, you'll own the full production lifecycle - shaping concepts, building plans, managing vendors and partners, running timelines, and ensuring every detail lands with precision. This role sits at the intersection of creativity and operational excellence: equal parts builder, problem-solver, and calm presence when the stakes are high. Our team takes pride

iOS Engineer, Applied Foundations San Francisco, California, United States About the Team OpenAI's Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible - from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role You will be a Senior iOS engineer on OpenAI's Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI's products with confidence. This role is about creating high-quality products as well as reusable iOS foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You'll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI's mobile ecosystem at global scale. In this role, you will: - Build and ship new experiences on iOS that showcase the power of AI. - Optimize app performance, reliability, and responsiveness at global scale. - Design and maintain shared iOS frameworks and primitives for account, trust, and commerce flows that are used

Researcher, Connectors - Agent Post-Training San Francisco, California, United States About the Team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a member of Agent Post-Training, Connectors, you will teach models how to interface with the top professional software using code. You will help train agents to use code, APIs, tools, and structured integrations to operate across applications like Slack, Google Workspace, GitHub, Notion, Linear, Salesforce, and other core systems of work. You will help enable models to take useful actions across a user's digital context: finding information, updating systems, coordinating work, generating artifacts, and completing multi-step workflows through the tools teams already use. You will train models to be

Product Policy, Cyber Policy Manager San Francisco, California, United States About the Team The Product Policy team develops, implements, enforces, and communicates the policies that govern use of OpenAI's services, including ChatGPT, Codex, GPTs, and the OpenAI API. This cyber-focused role will help define how OpenAI enables legitimate cybersecurity work while reducing the risk that our products are misused for cyber abuse. This role sits at the intersection of AI capability, cybersecurity practice, and abuse prevention: helping defenders use OpenAI's tools effectively while setting clear boundaries against malicious cyber activity. About the Role As a Product Policy Manager specializing in Cyber, you will combine cyber and policy expertise to guide how OpenAI evaluates, launches, and governs capabilities relevant to cybersecurity. You will work closely with product, engineering, research, safety, security, legal, operations, and go-to-market teams to translate complex cyber risk into practical product policy, implementation standards, enforcement guidance, and launch decisions. The role requires understanding both sides of the cyber equation: how defenders investigate, detect, triage, and respond to threats, and how malicious actors may attempt to misuse AI systems for vulnerability exploitation, social engineering, malware enablement, credential abuse, or other harmful activity. Strong candidates may bring depth in one or more cyber domains, such as attacker tradecraft, vulnerability discovery, malware analysis, phishing and credential abuse, identity and access risks, incident response, detection engineering, secure development, threat intelligence, abuse investigations, or security tooling - along with the ability to reason across adjacent areas. You do not need to have held

Senior Vendor Manager, SMB Sales Singapore About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform across SMB, enterprise, and developer audiences. The SMB Sales team is responsible for helping businesses around the world understand, adopt, and succeed with OpenAI's products. As OpenAI scales across regions, vendors, and sales motions, we are building the operating systems that ensure our frontline teams can execute with consistency, quality, and speed. We partner closely with Sales Leadership, Vendor Management, Program Management, Revenue Operations, Finance, Enablement, and vendor leadership to scale high-performing commercial execution across motions including Inbound, Outbound, API Sales, Ads, Channel, and Proactive Account Management. About the Role We are hiring a senior Vendor Manager to own regional and site-level performance across OpenAI's outsourced SMB Sales vendor network. This is not a traditional vendor relationship management or coordination role. We are looking for a performance operator who has managed large-scale outsourced sales operations before and knows what excellent scaled sales execution looks like. This person will drive performance through vendor partners, inspect quality, improve forecasting, hold vendor leaders accountable, and build repeatable operating mechanisms that scale. You'll move quickly between strategy and execution: diagnosing funnel issues, identifying root causes, challenging vendor leadership, creating corrective action plans, and ensuring regional execution meets a high global standard while sharing best practices across regions. In

AI Machine Learning Engineer 4 Locations posted: Posted Today

AI Scientist London, United Kingdom posted: Posted 28 Days Ago

Fullstack Engineer, Safety Engineering San Francisco, California, United States About the Team The Safety Systems org is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Engineering team builds the platforms and tools that make OpenAI's models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI's technology. About the Role We're looking for a self-starter engineer who loves building products in an iterative, fast-moving environment-especially internal tools that unlock real-world impact. In this role, you'll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI's models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team's velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle. In this role, you will: - Own the end-to-end development of internal tools that help improve the safety of OpenAI's models (with a focus on areas like mental

AI Deployment Engineer, Codex | Tokyo Tokyo, Japan, Tokyo, Japan About the team The Codex Deployment Engineering team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software. About the Role We are seeking a technically deep, creativity-driven AI Deployment Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt. This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You'll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world's most influential companies. In this role, you will: - Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows. - Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout. - Build high-quality demos, reference implementations, and

Industrial Security CSSO/CPSO, Washington DC Washington, DC, Washington, District of Columbia, United States About the Team The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption. About the Role OpenAI is seeking an Industrial Security CSSO/CPSO to help develop and scale a world-class industrial security program across multiple locations, including Washington DC and San Francisco. In this role, you will be responsible for building and managing secure facilities that enable work with Government partners , overseeing government-required personnel security programs, and ensuring strict compliance with U.S. government regulations. You will collaborate closely with government partners, contractors, and internal teams to safeguard sensitive projects and R&D initiatives. This role is ideal for someone who combines deep expertise in US Government industrial security programs with hands-on program execution and experience. In this role, you will: - Support tactical operations of the OpenAI's industrial security program, partnering closely with GRC, facilities, and leadership to ensure compliance with NISPOM, ICD 705, DoD/IC regulations, and other federal requirements to enable rapid execution on OpenAI for Government's strategic programs. - Support multi-year security roadmaps to support OpenAI Public Sector projects, accredited facilities, and sensitive R&D initiatives, balancing the agile nature of our business with the timelines and requirements associated with US Government contracts. - Be on the team supporting classified facilities, SOPs, Fixed

Strategic Sourcing Lead, Technology (Ads and Consumer Verticals) San Francisco, California, United States About the Team OpenAI Finance ensures the organization is commercially, operationally, and structurally set up to deliver on OpenAI's mission at global scale. The Strategic Sourcing team partners with Product, Engineering, Security, Legal, and Finance to ensure OpenAI acquires the critical external technology, platforms, and services needed to launch new products, operate safely, and monetize globally with speed, resilience, and commercial discipline. This role is based in San Francisco (hybrid, 3 days/week in office). About the Role We are hiring a Strategic Sourcing Lead (Ads & Consumer Verticals) to manage the commercial execution and vendor strategy across this expanding footprint. This role will serve as the day-to-day commercial owner for a growing portfolio of vendors across brand safety, measurement and attribution, fraud prevention and invalid traffic detection technologies, health and finance applications, enabling OpenAI to launch new capabilities, enter new markets, and scale monetization without accumulating excessive cost, risk, or operational fragility. You will report to the Technology Strategic Sourcing Lead (Product Ecosystem & Monetization) and work closely with Product, Engineering, Security, Legal, Growth, and Finance leaders to translate product roadmaps into scalable, defensible vendor strategies. In this role, you will: - Own sourcing and commercial strategy across OpenAI's ads technology stack and consumer verticals with a focus on health and finance. - Run high-velocity, high-complexity deals end-to-end: from vendor strategy and RFPs through negotiation, security review, contracting, and go-live. - Partner with Product and Engineering to

AI Trainer CHN - SHANGHAI posted: Posted 30+ Days Ago

Developer Education Lead San Francisco, California, United States About the Team OpenAI's Developer Experience team helps developers, startups, and organizations around the world understand and build with frontier AI. Our mission is to make it seamless and delightful for builders to integrate AI into applications, workflows, products, and companies, and to give them the tools, resources, examples, and support they need to unlock AI's full potential. We create inspiring demos, sample applications, technical content, learning experiences, and developer programs that show what is possible with Codex, the OpenAI API platform, ChatGPT, and frontier models like GPT-5.5. The work spans product education, launch storytelling, hands-on teaching, and AI-native examples that help people move from curiosity to real-world fluency. We collaborate closely with product, engineering, research, GTM, communications, and community teams to make the journey from first exposure to production adoption clear, effective, and memorable. As capabilities change quickly, we help users build durable mental models that transfer across products, models, and new ways of working. About the Role We're looking for a Developer Education Lead to define how people learn to work with OpenAI's products at the frontier of AI. The pace of model and product progress means that what is possible can move faster than what people understand how to use. This role turns that gap into a rigorous, creative education strategy for developers, teams, and organizations learning to build with AI. You will own the strategy for educating builders and organizations across OpenAI's ecosystem, from developers adopting APIs and