Klaviyo jobs

Senior Software Engineer - Profiles, Lists and Segments Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why You Should Join the PLS (Profiles, Lists and Segments) Team: The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo - profiles, lists, and real-time segments . We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo's continued success. As a Senior Software Engineer on the team, you'll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you'll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on

Senior Sales Operations Analyst Singapore At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team Operations is a core pillar of Klaviyo's global Go-to-Market organization. We provide the insights and design, build, and maintain the systems and processes our customer-facing teams rely on to accelerate revenue. In APAC, we partner closely with GTM leadership across Sales, Partnerships, Marketing and Customer Success to achieve our revenue targets for the region. As Klaviyo continues to grow in APAC and expand into new markets, the APAC Operations team plays a critical role in leading strategy & planning, driving operational excellence and connecting the dots across lead management, pipeline analytics, forecasting and customer growth and retention. The team also owns management reporting and the administration of the company's sales policy and systems. About the Role As the Senior Sales Operations Analyst APAC, you will own the analytics, processes, and reporting that empower our customer-facing GTM teams to exceed pipeline and ARR targets. You'll join at an inflection point-helping to build scalable frameworks in a hyper-growth environment, while shaping

Senior Solution Architect - Professional Services London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Professional Services team members are critical to our customers' success. They combine enterprise-grade project ownership , deep Klaviyo and martech expertise , and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: - Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. - Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. - Combine strong delivery/project leadership with technical depth and solution design . How You'll Make a Difference Core Responsibilities Shape and scope strategic engagements - Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex

Senior Manager, Mid- Enterprise Partner Sales Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them. The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing

Lead Security Engineer, Enterprise Security Denver, CO At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As a Lead Security Engineer on the Enterprise Security team, you'll play a central role in securing the corporate systems and platforms that Klaviyo runs on - spanning critical SaaS applications, identity and access, endpoints, Zero Trust network architecture, and perimeter security. You'll partner across Engineering, IT, and the broader Security organization to mature existing programs, introduce new capabilities, and ensure our corporate security posture keeps pace with a fast-moving, AI-first company. This is a hands-on technical leadership role. You'll be expected to deliver complex, cross-functional projects end to end, establish the design patterns and standards your team works from, and mentor the engineers around you. You bring deep expertise in at least one enterprise security domain and the range to work credibly across several others. At Klaviyo, AI fluency isn't optional - it's foundational. You'll lead with AI at every stage of your work, from designing solutions to iterating on implementations, and you'll take full ownership of the quality

Senior Software Engineer, Infrastructure Security Dublin, IE At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. - Team Overview: The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world class software at high speed. Security is built in by default, seamless, and effortless, making engineers' lives better and Klaviyo more secure. Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering. We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale. This role is for senior engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how hundreds of Klaviyos get their work done every day, and 100's of thousands of customers use our products with confidence. How you'll make an impact: The Infrastructure Security team builds the internal platforms, systems, and services that serve as the foundational building blocks for how our engineers build securely every day. As a Senior Software Engineer on Infrastructure Security,

Commercial Manager Sydney, AU At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Commercial Sales Manager ABOUT THE ROLE Klaviyo is the marketing automation platform powering the world's fastest-growing ecommerce brands. As a Commercial Sales Manager, you'll lead a team of Account Executives responsible for bringing net new merchants onto the Klaviyo platform - to win a generation of brands rethinking how they own their customer relationships. You'll build a team that wins consistently, runs a disciplined sales process, and moves quickly in a high-velocity, high-transaction segment. This is a role for a leader who is equally comfortable in the weeds of a deal review and in front of a whiteboard designing a coaching plan. TEAM LEADERSHIP RESPONSIBILITIES - Recruit, interview, hire, onboard, and retain top commercial AE talent - Inspect the daily workflow of your team - pipeline hygiene, activity cadence, deal velocity - to drive KPI accountability and surface coaching opportunities in real time - Run structured weekly 1:1s and team meetings that reinforce priorities, sharpen skills, and sustain a high-performance culture - Build

Senior Solutions Architect Denver, CO At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Professional Services team members are critical to our customers' success. They combine enterprise-grade project ownership , deep Klaviyo and martech expertise , and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled. In this role, you will: - Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams. - Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts. - Combine strong delivery/project leadership with technical depth and solution design . How You'll Make a Difference Core Responsibilities Shape and scope strategic engagements - Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer

Engineering Manager - SMS Delivery Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role The SMS Delivery team owns Klaviyo's mobile sender platform: the systems that allow brands to select, register, and activate the sender identities they use to send messages on SMS, RCS, WhatsApp, and future mobile channels. Mobile is one of Klaviyo's fastest-growing product areas, and this team's platform sits in the path of every customer who adopts a mobile channel. As Engineering Manager, SMS Delivery, you will lead a team of backend and full-stack engineers building this platform. You will own the team's roadmap, technical direction, and operational health. You will work closely with Product, Compliance, Data Science, and adjacent mobile channel teams to deliver self-serve sender registration and KYC, registration lifecycle visibility for customers, and the cross-channel sender management framework that future channels will build on. This is a hands-on technical leadership role. You will set direction, lead design reviews, mentor senior engineers, and contribute to code where it has the most leverage. How You Will Make

Account Executive, Large Enterprise New York, NY At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Role Overview The Large Enterprise Account Executive is a strategic, high-growth role designed for proven closers ready to own the Large Enterprise segment. You will own a portfolio of high-potential accounts and untapped non-retail verticals, with the full support of Klaviyo's Large Enterprise organization behind you. This is a unique role: you will close your own deals across emerging verticals and higher-velocity Large Enterprise accounts, while bringing the drive and instincts of a proven closer to the sophisticated multi-threading, executive alignment, and strategic deal-making that defines the segment. You will act as a key partner to the Large Enterprise (LENT) team, collaborating on complex opportunities and sharpening the enterprise instincts that define the most successful sellers in the industry. Key Responsibilities - Strategic Territory Ownership: Develop and execute a "land and expand" strategy for Velocity accounts and high-potential non-retail organizations. You will be the primary driver of new business within this strategic whitespace. - Collaborative Selling: Partner with Large Enterprise

Principal Enablement Partner, BDR Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We Pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo's long term strategy. Our team is growing and we are currently looking for a Principal Enablement Partner to partner with our Global BDR org. You will be a strategic advisor to BDR leadership and responsible for building the enablement strategy to empower their growth and achieve results. As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the BDR Organization as your end customer. Your objective is to create an exceptional and equitable learning experience that empowers our BDR team to achieve their full potential, ensuring their success and fostering

Sr. Manager of GTM Incentive Compensation San Francisco, CA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team The GTM Incentive Compensation team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems. The team owns the design, governance, administration, and operational integrity of incentive compensation programs across Klaviyo's go-to-market organization. This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust. About the Role We are seeking a strategic and operationally excellent Senior Manager, GTM Incentive Compensation to lead the team responsible for designing and managing incentive compensation programs across all GTM functions. This role will oversee both people and processes, ensuring incentive plans are aligned to company objectives, operationally scalable, financially sound, and accurately executed. The ideal candidate combines deep expertise in compensation strategy and sales operations with strong analytical rigor, systems thinking, and people leadership. You will lead a high-impact team responsible for compensation design, commission operations, crediting logic, transaction

Senior Customer Education Specialist (Training) Denver, CO At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Education Specialists nurture growth and foster community among Klaviyo's customer base. You'll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You'll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information. This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire

Senior Full Stack Engineer - Customer Agent Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company's growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You'll optimize existing products and create new solutions that redefine what's possible for our customers. As a Senior Engineer, you'll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You'll also act as a leader and mentor, and drive key technology decisions. Additionally, you'll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance. The Customer Agent team drives Klaviyo's most ambitious innovations-creating and scaling the company's boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership-rolling

Senior Software Engineer - Analytics Data Engineering Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Senior Software Engineer, AI & Analytics Data Enablement Location: Boston, MA As a Senior Software Engineer on Klaviyo's AI & Analytics Data Enablement team, you'll build and own the data foundations that power our Analytics & AI engine. You'll design resilient pipelines and analytics models that turn billions of events and domain objects into trusted, actionable insights for Analytics and AI product features. “Your work will help our customers understand the performance of their marketing and power AI & Analytics experiences for our customers.” About the Role You'll join a cross-functional R&D team focused on the availability, quality, and usability of AI and Analytics data for our customers. In this Senior-level role, you'll lead complex software and data engineering projects across multi-component systems, from shaping requirements to design, implementation, and long-term operation. You'll be a go-to expert for AI and analytics data, collaborating with product managers, AI, analytics, and other engineering teams to ensure our data is accurate,

Senior Lead Program Manager, Technical Programs Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo started with the simple idea that businesses should own their own data and use it to create better, more personalized experiences for their customers. In this role you will be a dedicated leader for the long-term health, strategy, and continuous evolution of a critical, core technology platform supporting a key customer vertical. You will: - Partner with Engineering and Product to define the multi-year technical strategy and roadmap, ensuring platform evolution aligns with long-term business goals and providing technical oversight for foundational work. - Prioritize and program manage strategic, non-functional programs (e.g., technical debt, capacity planning, architecture scaling) and specific enterprise initiatives, ensuring system stability and future readiness. - Oversee the full lifecycle of platform features, from technical design to implementation, establishing predictable development and release processes, and ensuring high standards for quality and scalability. - Define clear ways of working, create frameworks for cross-team collaboration, establish content repositories, and articulate the platform's enterprise narrative and boundaries. -

Senior Product Marketing Manager - Verticals Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a strategic Senior Product Marketing Manager to accelerate growth within priority verticals - starting with Hospitality (Food & Beverage and Hotel & Travel). This role owns vertical positioning and go-to-market strategy, translating market insight into differentiated messaging, scalable sales plays, and measurable revenue impact. You will lead vertical-specific messaging, pitch decks, and enablement assets, partnering closely with Sales, Partnerships, Integrated Marketing, CS, and Product to strengthen our right to win. You'll bring structured market and field insights into roadmap discussions while operating within an established vertical strategy. The ideal candidate is a data-driven PMM who thrives in fast-moving environments, independently owns complex GTM initiatives, and turns customer insight into compelling narratives that drive pipeline and revenue. Vertical Market Expertise - Own and refine ICP, segmentation, and TAM/SAM to guide prioritization and investment. - Develop deep customer and buyer insight across sub-segments and geographies, including pain points, workflows, and buying dynamics. - Build differentiated vertical narratives

Lead GTM Data Operations Analyst, AI Workflows Denver, CO At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why This Role, Why Now GTM Data Strategy & Operations stood up from scratch with no predecessor. Today the function runs on three offshore contractors and zero FTEs , managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization). The operating model is deliberately agentic AI-first : a multi-agent pipeline (Cartographer, Sentinel, Resolver, Reporting) handles detection, enrichment, hierarchy mapping, and conflict resolution at scale. This is not a future-state vision, these agents are live and processing enterprise account families in production today. The problem: one person cannot build, operate, and extend this system while also managing strategic workstreams. The function currently covers only core Tier‑1 fields. Dozens of account, contact, and lead signals remain unaddressed. Every pipeline run, every failure diagnosis, and every offshore handoff flows through a single point of failure. This role is the first onshore execution hire for

Senior AI Engineer Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Job Title: Senior Software Engineer - Marketing Agent Location: Boston, MA (Hybrid 3x week) At Klaviyo, we believe the future of software lies not in productivity tools for human users but in systems that do the hard work for them. We've built the infrastructure and applications that power the interface between businesses and consumers - supporting over 183,000+ customers, billions of consumer profiles, and hundreds of billions of customer interactions. Now, we're building the next generation of AI agents that can automatically create, execute, and optimize marketing and customer experience strategies for any business. As a Senior Software Engineer on Klaviyo's Marketing Agent team, you'll be at the forefront of one of the most impactful bets we're making - building an AI-powered system that autonomously creates and executes high-stakes marketing strategies on behalf of thousands of customers. This isn't backend plumbing: the work you ship directly drives revenue for the businesses that rely on Klaviyo every day. Partnering closely with product managers

Senior AI Application Engineer Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the ARIA (Applications, Resources, Intelligence, and Automations) team is building the AI systems that transform how our employees work. We are looking for a Senior AI Engineer to design, build, and scale production-grade LLM integrations and AI-powered automation tools from the ground up. This role sits at the intersection of applied AI research and full-stack software engineering. You will own everything from LLM integration architecture and RAG system design to CI/CD pipeline management and production observability. If you want to build AI that real people use at scale every day, this is the role for you. You will report into the Director of AI and App Engineering and …. How you'll make a difference: - Design and build LLM-powered applications: Architect and develop production-grade systems leveraging large language models (GPT-4, Claude, Mistral, Llama) for internal automation, knowledge retrieval, and intelligent workflow assistance. - Build and maintain AI integration pipelines: Design robust, scalable API integrations between AI models and internal

Director, Professional Services, EMEA London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role The Director, Professional Services, EMEA leads our Professional Services business in the region. You own the performance and development of our EMEA Implementation Consultants, Solution Architects, and Deliverability Strategists - delivering enterprise-level services and the kind of impact, customer experience, and sustained growth that defines a strategic partner. You partner with each global function leader to uphold global fidelity across AMER, EMEA, and APAC while bringing the regional judgment that makes services land for EMEA customers. You are equally a GTM leader and the Professional Services voice in EMEA's commercial conversations - partnering with Sales to drive services attach and with Customer Success to drive customer growth across the lifecycle through PSSP, Expert Services, and post-implementation engagements. You are credible on services value, fluent in solution selling, and accountable for the region's services pipeline, attach, and renewal performance. You report to the Global Director of Professional Services and operate as a peer to the global function leaders for

Customer Growth Account Executive, Commercial Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Job Summary: The Commercial AE CG partners closely with Customer Success and Renewals to drive customer cross‑sell and upsell across a broad base of SMB and entrepreneur segment customers, educating customers on Klaviyo's portfolio and guiding them to maximize value, revenue impact, and long‑term relationships. This includes targeting ICPs for expand motions while managing a disciplined forecast and delivering consistent monthly and quarterly quota attainment. Duties/Responsibilities: - Work cross‑functionally (e.g., Customer Success, Renewals, Solution Architects, Partnerships, Marketing) to ensure a seamless customer experience and accelerate value realization. - Engage existing customers to uncover needs, advise right‑fit solutions across the Klaviyo portfolio, and deliver tailored product demonstrations that showcase value and outcomes rather than features alone. - Identify and prioritize ICPs for expansion opportunities within our whole product portfolio to grow Klaviyo's footprint in existing accounts. - Build and manage pipeline within the book of business; apply a documented account planning approach (tiering, top‑account focus) and maintain org maps to reach

Product Marketing Lead - Launches Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We're looking for a Product Marketer who's excited to help shape how the world understands Klaviyo. This role sits at the heart of our product storytelling. You'll help define the big-picture narrative that brings our products, platform, and vision together and make sure it shows up clearly and consistently everywhere from launches and campaigns to executive keynotes and major events. You'll play a meaningful role in how Klaviyo is positioned with the market, with executive and functional buyers, and across our internal teams. That means getting deep into our products, understanding the problems our customers are trying to solve, and translating all of that into messaging that's clear, compelling, and genuinely useful. A big part of this role is launches. You'll help lead go-to-market efforts for major product and platform moments, working closely with Product, R&D, and cross-functional partners to turn innovation into stories that drive excitement, adoption, and momentum. You'll also contribute to flagship events and keynote storytelling, partnering

Director, Product Marketing Boston, MA At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We're looking for a Director of Product Marketing to lead the core positioning, messaging, and go-to-market of our Klaviyo Marketing (aka K:Marketing) solution line. You're a leader who wants to establish a strong POV and voice that cuts through the noise in the marketing automation software landscape. As competitors expand into full suites and AI-focused startups pop up, you and your team will be tasked with driving category leadership across our full omnichannel suite - including our newest frontier: AI agents that do the work of marketing for B2C brands. If you thrive in a fast-paced, dynamic environment, love both the art and science of storytelling, and want to not only do the best work of your career, but also inspire and coach our team of passionate product marketers to do the best work of their careers, this role is for you! How you'll make a difference: Lead a team of product marketers who are responsible for: - Crafting differentiated, unified positioning