Aircall jobs

Operations Agent - Freelance Project APJ - Remote Project Description - Operations Agent (Distributions & Loans) Hours: 9am - 6pm ET Hourly Rate: $5 WHO ARE WE LOOKING FOR? We are seeking a detail-oriented and proactive Operations Agent to join our team. In this role, you will be responsible for processing distributions and loans from retirement plans while adhering to established procedures and ensuring exceptional quality. The ideal candidate thrives in a fast-paced environment, enjoys working with time-sensitive tasks, and is eager to learn and grow within the retirement services industry. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: Process participant requests for distributions and loans from retirement plans accurately and efficiently. Adhere to company procedures, regulatory requirements, and quality standards during all transactions. Handle a high volume of time-sensitive tickets while maintaining exceptional accuracy and productivity. Make outbound calls to participants to verify information or clarify details related to requests. Send professional, concise emails to participants to gather required supporting documentation. Accurately document participant interactions and outcomes within Jira and other tracking systems. Collaborate with team members to improve workflows and ensure participant satisfaction. Be open to feedback and continuously strive for improvement in skills and knowledge. REQUIREMENTS The Necessities: Familiarity with Jira, Zendesk, Aircall or similar task management and CRM software. Understanding of retirement plans and associated processes (e.g., loans, distributions). Strong verbal and written communication skills for participant outreach and documentation. Exceptional organizational skills and the ability to manage competing priorities. Willingness to learn

Customer Support Agent - Freelance Project Colombia Customer Support Agent About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview We are looking for a, customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone, email, and live chat, focused on retirement plan support, account integrations, activations/deactivations, and technical troubleshooting. While prior experience in retirement plans (401k, IRA, Profit Sharing Plans) is beneficial, it is not mandatory. Key Responsibilities Provide prompt, accurate, and support via phone, email, and live chat, ensuring a positive experience for English speaking customers. Assist with account activation, integration troubleshooting, and product-related inquiries. Deliver accurate guidance on client's retirement plan offerings (401k, IRA, Profit Sharing Plans). Troubleshoot technical issues and escalate complex cases as needed. Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions. Collaborate with internal teams to escalate issues efficiently and improve customer service. Qualifications: High school diploma or equivalent; a degree in Business, Finance, or IT is a plus. Fluent in English, with strong verbal and written communication skills. Previous customer service experience, ideally within technical support or financial services. Familiarity with retirement plans or financial account management (401k, IRA) is advantageous. Proficiency in Zendesk and Aircall is preferred. Excellent multitasking, problem-solving, and organizational skills in a fast-paced environment. High attention to detail and ability to work both independently and as part of a remote

AIRS Sales Specialist Boston, United States of America posted: Posted 23 Days Ago

Customer Support Specialist United States Groundfloor is searching for a proactive, quick-thinking, problem solver with a talent for connecting with people. If you're authentic, detail oriented and eager to grow, and customer focused, we want you on our team! Groundfloor is a remote-friendly, hyper-growth, wealthtech company based out of Atlanta. We value vulnerable high-quality/low-ego collaboration. If that sounds good to you, join us! THIS JOB MIGHT BE FOR YOU IF: - You're a problem solver who likes to think on your feet and enjoys a challenge. - You thrive in a fast-paced environment, can adapt to change and provide insights on ways to improve. - You go above and beyond because you want to, not because you have to. - You consider yourself a 'people-person', because you love helping and connecting with people. - You believe the details are important and actively listen for them. - You are authentic, accountable, and persistent. - You are humble enough to ask questions and have a drive towards learning new things. - You have a sense of humor and a good attitude while maintaining a good work ethic. - You enjoy engaging in financial conversations through various methods of communication; verbal and written. A DAY IN THE LIFE: - Build strong and lasting relationships with our customers, supporting them through white-glove service as measured by CSAT - Demonstrate your unique problem-solving abilities, provide solutions that exceed customers expectations - Contribute to implementing processes, tools, and systems to improve customer success delivery (e.g., live

Responsable Technique Airside F/H 2 Locations posted: Posted Yesterday

Internships Paris Join Hexa as an Intern. Build the next generation of startups! Hexa started as eFounders in 2011 and has since become a leading startup studio, giving entrepreneurs the best chance to build outstanding companies. We have built over 40 companies, including Aircall, Spendesk, Front, Swan, and Yousign, with a combined valuation of $4.5bn http://4.5bn. At Hexa, interns don't fetch coffee. They shape companies. ✨ Whether you join our Core Team or one of our portfolio startups, you'll be embedded in real ventures, working alongside founders from day one. If you're entrepreneurial by nature and want to learn more in 6 months than most people do in 3 years, keep reading. Open internship opportunities We are currently looking for interns across several teams: - Scale Team - VC Analyst Support the Scale team in identifying, evaluating, and activating growth opportunities across Hexa's portfolio. You'll work closely with founders on go-to-market, partnerships, and expansion with a VC analyst mindset. - Sprint Team - VC Analyst Join the Sprint team at the earliest stage of startup creation. You'll run market analyses, and work hands-on at the early phase of new ventures. - Talent Team - Ops At Hexa, finding the right people is a growth problem. You'll own the full sourcing stack and directly shape how we recruit founders and early employees across our portfolio. - Studio - GTM Associate Work directly with the studio team on go-to-market strategy, business development, and growth for newly launched startups. Expect a mix of

Przedstawiciel/Przedstawicielka Techniczno-Handlowy/-a – region: Małopolska i Świętokrzyskie Krakow, Poland posted: Posted Yesterday

Founder Associate Intern @Hexa (WTF Studio) Paris Hexa gives entrepreneurs the best chances to create outstanding companies 💥 Founded in 2011 as eFounders, Hexa is a startup studio that has launched over 40 companies with a combined valuation of over $5 billion, including Aircall, Spendesk, Front, Swan, Yousign, Upflow - and more. We are passionate about B2B software, with a particular focus on the future of work, AI, and fintech. How do we do it? We provide entrepreneurs with: 🎲 Foolproof startup ideas so they can beat the odds 🤝 A team to build a best-in-class MVP 📈 A methodology to bring their product to marketfaster 🌟 A brand to attract top talents 💸 Capital to fund the first 12-18 months of their startup's life 💓 A community of fellow entrepreneurs & peers for life Our approach creates companies that are more innovative, ambitious, and impactful-simply put, outstanding. We see innovation as a driver for economic growth, recognize ambition's role in long-term value creation, and aim to improve the lives of as many individuals as possible. Join us in our mission to create the outstanding companies of tomorrow! 👀 About the role You will join WTF Studio, a new studio vertical at Hexa led by **Raphaël Vullierme https://www.linkedin.com/in/raphaelvullierme/, serial entrepreneur** (who you might know from Luko), Partner at Hexa Start and Louise https://www.linkedin.com/in/louise-texier1/, Go-To-Market Lead. How we work: We act as the "3rd Co-founder." We find unique ideas, we recruit top-tier Founders to lead them, and we help them sprint

Airworthiness Engineer Wimborne, GBR, BH21 2BJ

Become a Business Founder Paris At Hexa, we don't just launch startups -we co-found them with ambitious entrepreneurs who want to build world-changing software companies. With over 45 companies launched, including Aircall, Spendesk, and Front, and a combined valuation approaching $5bn, we've built a proven track record in SaaS, fintech, AI, and beyond. Now, we're expanding into new fields like climate, healthtech, and edtech-and we're looking for founders ready to take on these challenges. In 12 months, go further, faster Building a startup is a long journey, but the first year is critical. At Hexa, you'll move faster than ever-transforming an idea into a fully independent company in just 12 months. - You won't do it alone. Our team of 30+ experts works hand in hand with you across product, strategy, hiring, and go-to-market. - You'll leverage our track record. With decades of experience launching category-defining companies, we've developed a playbook to de-risk and accelerate the process. - You'll have access to a powerful network. From first hires to first customers to first investors, our ecosystem gives you an unfair advantage. - We'll back you financially. We provide the financial support you need to get your company off the ground, ensuring you're set for success from day one. Are we the right fit for each other? We partner with founders who are both bold and grounded-those who dream big, execute fast, and stay humble along the way. As we like to say: Eyes on the stars, feet on the ground.

Senior Product Manager - AirLink 5G Routers 2 Locations posted: Posted 11 Days Ago

Step into the Hexa ecosystem No Location | Hybrid | Remote JOIN OUR NETWORK OF EXCEPTIONAL TALENT Be part of what's next at Hexa We want to know more about you! But before that, a bit of context about us. About Hexa Hexa started as eFounders in 2011 to rethink company creation: building alongside founders, not from the sidelines. We've built over 50 companies, including Aircall, Spendesk, Front, Swan, and Yousign, with a combined valuation of over $5 billion, and companies employing more than 2,600 talented people all around the world. Our hands-on model has proven successful. Now a leading multi-stage startup studio, we stay true to our DNA: founder-first and deeply involved, across AI, Future of Work, fintech, climate, defense and cybersecurity. Because when ambitious founders and teams come together, exceptional companies are born. To fulfill this incredible purpose, we're constantly looking for exceptional individuals. Whether you're planning on launching a top tier company or joining one, here's a simple and quick get-to-know-you form that will help us match you with the best opportunities from the Hexa family. Start a Company with us Partner with us for 12 months to build the foundations of a new category-defining company - and 10x your chances of success with our team as your co-founder. Join the Core Team The team that co-builds every startup we launch. You work across multiple ventures in parallel, embedded with founders from day one, across product, design, go-to-market, recruiting, finance, and legal. If you want to be

MML-wmA-UL-JL10-RR-0252277 IND - HR - NOIDA posted: Posted 30+ Days Ago

Customer Support Agent (Fluent in Spanish) - Freelance Project Colombia Customer Support Agent (Bilingual: English<>Spanish) The Business Context You already use AI in many ways-like deciding what products and services to order-and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function. But, like humans, algorithms are what they eat. They're only as good as the rules they know and the data they're trained on. We're the team that helps model these behaviors. About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview We are looking for a bilingual, customer-oriented support agent fluent in English and Spanish. This role requires addressing customer inquiries via phone, email, and live chat, focused on retirement plan support, account integrations, activations/deactivations, and technical troubleshooting. While prior experience in retirement plans (401k, IRA, Profit Sharing Plans) is beneficial, it is not mandatory. Key Responsibilities Provide prompt, accurate, and bilingual support via phone, email, and live chat, ensuring a positive experience for both English and Spanish-speaking customers. Assist with account activation, integration troubleshooting, and product-related inquiries. Deliver accurate guidance on client's retirement plan offerings (401k, IRA, Profit Sharing Plans). Troubleshoot technical issues and escalate complex cases as needed. Utilize

MML-wmA-UI-JL10-RR-0252282 IND - HR - NOIDA posted: Posted 30+ Days Ago

Director, GTM Finance and Operations New York City, New York, United States Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. The Opportunity: Grow Therapy is seeking a Director to lead and scale our revenue systems, strategy, and insights across the entire go-to-market organization. Reporting to the CFO, you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth. You'll shape the strategic and operational rhythms of our Commercial functions including Provider Experience, Enterprise and Primary Care. Working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth. Operationally, you will own everything from GTM data infrastructure and analytics, to process optimization, forecasting, and systems governance. You'll manage and develop a high-performing team across multiple

Sales Engineer - Airside Singapore, Central Singapore posted: Posted 30+ Days Ago

AI Applied Researcher Paris Full-time · On-site (Paris Marseille Amsterdam) The sea is the physical layer of the economy-the conduit for our energy, communications, and trade. It is also Europe's exposed flank. Pelagon is building the answer. Founded by Aymeric https://www.linkedin.com/in/adepontbriand/?locale=en (serial deeptech entrepreneur; founded & exited Scortex, Leading AI solution for manufacturing quality) and Gauthier https://www.linkedin.com/in/gauthier-bouxin/?locale=en (Navy officer and McKinsey), Pelagon is building a foundational multimodal acoustic model for autonomous maritime protection (underwater and surface) in service of European sovereignty. It will be deployed on a distributed, autonomous network of vectors (UUVs, buoys, sailbuoys, seabed…) to provide real-time understanding of underwater threats. France and Europe have world-class acoustic engineers and a long history in underwater warfare. By bridging this expertise with modern physical-AI strategies (as seen in autonomous driving and robotics). Europe is still missing it's naval NeoPrime, Pelagon aims to become to lead the way in autonomous marine protection-from detection to interception-partnering with leading navies, primes, and neo-primes, while also operating its own fleet as a service. Pelagon is backed by Hexa http://hexa.cc/, the pioneer startup studio in Europe, which has launched 35+ companies, including unicorns like Front, Aircall, and Spendesk, combining €230m+ ARR and €750m raised. Why this matters The sea is the physical layer of the economy - and Europe's most exposed flank. Submarines, drones and threats move through it unseen because the ocean is opaque by default. Pelagon exists to change that: to give Europe a real-time, sovereign understanding of what moves beneath the surface,

Przedstawiciel Techniczno Handlowy / Region woj. mazowieckie Warsaw, Poland posted: Posted Yesterday

Founder Associate - Internship Paris Join Pelagon as a Founding Associate Intern. Build the future of maritime defense. The sea is the physical layer of the economy-the conduit for our energy, communications, and trade. It is also Europe's exposed flank. Pelagon is building the answer. Founded by Aymeric https://www.linkedin.com/in/adepontbriand/?locale=en (serial deeptech entrepreneur; founded & exited Scortex, Leading AI solution for manufacturing quality) and Gauthier https://www.linkedin.com/in/gauthier-bouxin/?locale=en (Navy officer and McKinsey), Pelagon is building a foundational multimodal acoustic model for autonomous maritime protection (underwater and surface) in service of European sovereignty. It will be deployed on a distributed, autonomous network of vectors (UUVs, buoys, sailbuoys, seabed…) to provide real-time understanding of underwater threats. France and Europe have world-class acoustic engineers and a long history in underwater warfare. By bridging this expertise with modern physical-AI strategies (as seen in autonomous driving and robotics). Europe is still missing it's naval NeoPrime, Pelagon aims to become to lead the way in autonomous marine protection-from detection to interception-partnering with leading navies, primes, and neo-primes, while also operating its own fleet as a service. Pelagon is backed by Hexa http://hexa.cc/, the pioneer startup studio in Europe, which has launched 35+ companies, including unicorns like Front, Aircall, and Spendesk, combining €230m+ ARR and €750m raised. The role Pelagon is a rapidly growing and mission-driven team. Pelagon is working with navies and leading prime but everything is yet to build: the products, the processes, the relationships... That's the point. You'll be embedded in the founding moment of a deeptech

Continued Airworthiness Engineer Bangalore Area posted: Posted Yesterday

Acoustic Researcher Paris Full-time · On-site (Paris Marseille Amsterdam) The sea is the physical layer of the economy-the conduit for our energy, communications, and trade. It is also Europe's exposed flank. Pelagon is building the answer. Founded by Aymeric https://www.linkedin.com/in/adepontbriand/?locale=en (serial deeptech entrepreneur; founded & exited Scortex, Leading AI solution for manufacturing quality) and Gauthier https://www.linkedin.com/in/gauthier-bouxin/?locale=en (Navy officer and McKinsey), Pelagon is building a foundational multimodal acoustic model for autonomous maritime protection (underwater and surface) in service of European sovereignty. It will be deployed on a distributed, autonomous network of vectors (UUVs, buoys, sailbuoys, seabed…) to provide real-time understanding of underwater threats. France and Europe have world-class acoustic engineers and a long history in underwater warfare. By bridging this expertise with modern physical-AI strategies (as seen in autonomous driving and robotics). Europe is still missing it's naval NeoPrime, Pelagon aims to become to lead the way in autonomous marine protection-from detection to interception-partnering with leading navies, primes, and neo-primes, while also operating its own fleet as a service. Pelagon is backed by Hexa http://hexa.cc/, the pioneer startup studio in Europe, which has launched 35+ companies, including unicorns like Front, Aircall, and Spendesk, combining €230m+ ARR and €750m raised. Why this matters The sea is the physical layer of the economy - and Europe's most exposed flank. Everything that moves beneath the surface leaves an acoustic trace, but the ocean is a brutal channel: multipath, ambient noise, shifting propagation. Reading it is first and foremost a physics problem. France and Europe

Airtable Administrator New York, NY - 225 Liberty Street posted: Posted 30+ Days Ago

Performance Marketing Manager (EMEA/LATAM) London Office As a Performance Marketing Manager, you will develop and execute paid marketing campaigns across various channels, in the EMEA/LATAM region. This role will work closely with the marketing team to set campaign objectives, target audience, and budget, and use data analysis to optimize both regional and global campaign performance. As a Performance Marketing Manager, you will develop and execute paid marketing campaigns across various channels, in the EMEA/LATAM region. This role will work closely with the marketing team to set campaign objectives, target audience, and budget, and use data analysis to optimize both regional and global campaign performance. Key Responsibilities: ● Lead the planning and execution of paid marketing campaigns across various channels (Google, Bing, LinkedIn, Meta, Reddit, etc.) ● Set campaign objectives, target audience, and achieve budget targets. ● Monitor, analyze, and optimize campaign performance using data from tools like Looker, Google Analytics, HubSpot, and Salesforce. ● Make data-driven decisions to optimize campaigns, drive performance, and maximize Return on Ad Spend (ROAS). ● Stay on top of ad spend and deliver strong ROI while adhering to allocated budgets. ● Own performance reporting from top-of-funnel through lead and pipeline generation, delivering regular readouts to the EMEA/LATAM Sales Director, General Manager, and marketing leadership. ● Conduct root cause analysis on performance trends and translate findings into clear, actionable recommendations for senior stakeholders. ● Collaborate with marketing and sales stakeholders to identify opportunities for growth, experimentation, and optimization. ● Manage purchase orders and forward invoices from