Consumer Reports jobs

Customer Service Representative 10 Locations posted: Posted 4 Days Ago

Principal Product Manager, Marketing Technology Platform PA - Philadelphia, 1800 Arch St posted: Posted Yesterday

Associate, Quality Services, Localization Chennai, Tamil Nadu, IND Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Roles & Responsibilities: - Gain understanding of the application test procedures and how to use applicable software and tools. - Execute test instructions and report test results accurately and promptly. - Report any deviations observed - Understand any changes in test instructions related to their assigned work - Follow defined processes to perform assigned work Key job responsibilities - Gain understanding of the application test procedures and how to use applicable software and tools. - Execute test instructions and report test results accurately and promptly. - Report any deviations observed - Understand any changes in test instructions related to their assigned work - Follow defined processes to perform assigned work About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible,

Finance Manager, Corporate FP&A, Reporting, Forecasting & Analysis (RFA) Seattle, Washington, USA Amazon seeks a Finance Manager to join the Corporate Financial Planning & Analysis (FP&A) team. The successful candidate will lead company-wide finance transformation projects that change how Amazon consumes, stores, and analyzes financial data. This individual will work closely with various stakeholders including Accounting, Finance, and Financial system teams to solve complex problems that directly impact Amazon's financial reporting. Your job is to challenge the status quo - to think differently about how finance supports the business. You will work closely with finance tech teams across Amazon to build recommendations and programs that will improve the efficiency and effectiveness of the finance organization. This person will need to understand business unit financials and anticipate the impact of finance transformation projects on other teams and processes. Key job responsibilities - Lead large-scale change management initiatives and provide strategic direction on how to optimize the way finance organizations function across Amazon. - Partner with Business Finance teams to drive cost assignment and allocation to appropriate businesses for each monthly and planning cycle. - Generate business insights based on financial results and use them to influence strategic decisions being made about the businesses. - Partner with Accounting and Business Intelligence teams to define requirements for and prioritize projects to improve reporting accuracy and automation. - Support operations partners in areas that include, but are not limited to, planning, productivity goals, defect tracking, metrics, performance measurement, and operations cost reduction projects. -

Product Manager NY - New York, 1407 Broadway Floor 12 posted: Posted 16 Days Ago

Senior Customer Marketing Manager San Francisco posted: Posted Yesterday

Associate, Quality Services, SW Device Services & Operation Chennai, Tamil Nadu, IND Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Roles & Responsibilities: - Gain understanding of the application test procedures and how to use applicable software and tools. - Execute test instructions and report test results accurately and promptly. - Report any deviations observed. - Understand any changes in test instructions related to their assigned work. - Follow defined processes to perform assigned work. Key job responsibilities - Gain understanding of the application test procedures and how to use applicable software and tools. - Execute test instructions and report test results accurately and promptly. - Report any deviations observed. - Understand any changes in test instructions related to their assigned work. - Follow defined processes to perform assigned work. About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer

Business Intelligence Engineer - SCOT, Fulfillment Optimization, SCOT-FO Bellevue, Washington, USA Every time an Amazon Customer makes a purchase, the Fulfillment Optimization (FO) Team determines how to fulfill that order in the most cost-effective way while meeting the delivery promise. Our planning inputs - Units per Box (UPB), Destination Demand Forecast (DDF), and Cube per Package (CPP) - are foundational signals consumed by transportation planning, capacity planning, and cost forecasting systems across Amazon's fulfillment network. Getting these forecasts right directly impacts billions of dollars in annual fulfillment cost. We are part of Amazon's Supply Chain Optimization Technology (SCOT) Group, which develops systems that optimize inventory placement, transportation, and fulfillment plans across marketplaces worldwide. The FO Planning & Forecasting team is seeking a Business Intelligence Engineer (BIE) who combines deep analytical skills with a builder's mindset - someone who can architect data pipelines, develop automated reporting systems, and apply AI-powered tooling to accelerate insight generation and decision-making at scale. Key job responsibilities - Own the data architecture and reporting infrastructure for UPB, DDF, and CPP forecasting inputs across US and international marketplaces - Build and maintain automated pipelines that produce weekly forecast bridges, variance decompositions, and accuracy tracking consumed by leadership (WBR, QBR, OP cycles) - Develop AI-assisted analytical workflows that automate recurring analyses, anomaly detection, and root-cause investigation across large-scale forecasting datasets - Partner with research scientists and economists to validate model outputs, backtest forecast accuracy, and translate model improvements into business impact ($M attribution) - Design and build self-service

Revenue Growth Management Director – Consumer Business Group US, Minnesota, Maplewood posted: Posted 9 Days Ago

Senior Buyer United States - California - Pleasanton posted: Posted Yesterday

Consumer & Customer Engagement Manager, Allergan Aesthetics Pathum Wan, Bangkok, Thailand Company Description: Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. Job Description: The Consumer and Customer Engagement Manager is responsible for developing and executing consumer-focused marketing strategies that drive brand awareness, customer acquisition, and long-term loyalty within the aesthetic, beauty, or wellness sector. This role bridges aesthetic marketing , customer experience , and data-driven engagement , ensuring consistent, personalized, and compelling interactions across all consumer touchpoints. Key Responsibilities Consumer & Customer Engagement Strategy Develop and lead integrated consumer and customer engagement strategies aligned with brand positioning and business objectives. Design and manage end-to-end customer journeys across online, in-clinic, and offline channels. Identify key consumer insights and translate them into effective marketing initiatives that enhance emotional connection and trust with the brand. Work closely with our key account stakeholders to understand their need then develop a strategic DTC campaign with excellent in execution to help them in recruiting and maintaining their patients. Aesthetic Marketing & Brand Experience Plan and execute aesthetic marketing campaigns across digital, social media, CRM, events, and partnerships. Ensure all consumer-facing content reflects premium aesthetics, clinical credibility, and

Senior Software Engineer, Fullstack (Consumer Engineering) Remote Canada

Customer Service Representative KYIV GENERAL OFFICE posted: Posted 30+ Days Ago

Buyer [Queretaro Site] Mexico - Queretaro posted: Posted 3 Days Ago

Associate, Quality Services, Smart Home GUI Bengaluru, Karnataka, IND Quality Services (QS) organization provides testing support for Devices products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Roles & Responsibilities: · Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Grocery Retail Grocery Retail

Senior Brand & Consumer Advisor with German(full time OR part time) BUCHAREST OFFICE posted: Posted Today

Associate, Quality Services, Smart Home GUI Bengaluru, Karnataka, IND Quality Services (QS) organization provides testing support for Devices. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Roles & Responsibilities: · Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Premium Services Representative, Security PA - Philadelphia, 3601 S Broad St posted: Posted Yesterday

Director, Consumer Research – Creative & Marketing Research Newark, New Jersey, USA At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE Audible's Consumer Insights team is seeking a consumer research expert to lead and evolve our creative ad testing program while serving as a strategic research partner to our Marketing, Creative, and Brand teams. As Audible's global brand continues to grow, this role will be instrumental in ensuring our advertising creative and messaging resonate with the right audiences, in the right channels, at the right moments - optimizing campaigns before they launch and measuring their effectiveness in-market. Beyond creative testing, you'll help shape the messaging platforms and communication strategies that underpin our marketing efforts, serving as a go-to insights resource for strategic questions across the marketing organization. You will also champion the integration of AI and emerging technologies into our research toolkit - exploring how innovations in AI-powered creative analysis, generative AI, and advanced measurement techniques can accelerate insight generation and elevate creative effectiveness. You will sit within the Global Consumer Research team alongside our Brand Tracker lead, forming the research pillar of Audible's marketing insights function - connecting brand health measurement with creative and messaging

Senior Client Support Representative 28 Locations posted: Posted Yesterday

Solutions Consultant - Consumer - North London, United Kingdom posted: Posted 30+ Days Ago

Customer Care Advocate 2 Locations posted: Posted Yesterday

Associate Buyer, Zappos Merchandising New York, New York, USA Zappos is seeking an Associate Buyer to join the Merchandising team. You will be responsible for managing a portfolio of brands through the ordering of new products while analyzing and managing stock levels. The ideal candidate be an effective communicator who will partner with vendors and internal partners to deliver the customer experience Zappos is known for. Key job responsibilities • Pre-Market Reports: running, organizing and analysis of key reports for market and vendor meetings for all styles • Supports post market recap and assortment review (new vs core/replenish, OTB) • Adept in utilizing purchasing strategy and order-writing logic to create new item orders, core and re-orders • Adept in revising current or future purchase orders for new, core, and DFMS orders • Understands and applies industry-standard negotiation terminology • Maintaining vendor follow-through and communication within established expectations • Capable of working with vendors to reach a payment term that is mutually beneficial and positively aids the organization's contribution profit • Understands how to gather and analyze internal and competitor merchandise data --Possesses knowledge of ABC categorization and analysis • Understands the needs and wants of the different consumer demographics, product segmentation, key selling weeks, and seasonal demand. A day in the life You will make a positive impact on customer experience through continuous monitoring of Zappos.com and competitor sites through the lens of the customer. The ideal candidate will be experienced in using the tools and reports to develop a