Twilio jobs
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Senior Consultant, Tekion Implementation
Baker Tilly - 17 LocationsIndexed from Workday Benefit evidence checked Jun 7, 2026posted 69 days agoWhy we showed this
Role: semantic matchUnspecified Data From the posting source - Senior From the posting source Salary not disclosed Inferred from posting 401(k) reportedSenior Consultant, Tekion Implementation 17 Locations posted: Posted 3 Days Ago
- posted 531 days ago
Why we showed this
Description: "twilio"Unspecified Engineering From the posting source - Senior From the posting source $195K-$240K From the posting source Inferred from posting Unlimited PTO Inferred from posting Mental health support EquityEngineering Manager New York, NY, USA Old problem, new $25B+ market Companies like AWS, Stripe, and Twilio have shown that if a technology isn't core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece: authorization , how you control who has access to what in your app. We intend to change that. We see a world where developers never roll their own authorization again, and instead say, "Just use Oso" - the same way you might say, "Oh, you should just use Postgres for that." In doing so, we're creating the $25B+ authorization market. Why Oso? We have the lead - in traction, capital, and team. - Traction : Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard, Vanta, Brex, Verizon, ZoomInfo, and Duolingo. - Capital : We're backed by the world's best investors, including Sequoia, Felicis, and a standout group of infrastructure founders and operators: Olivier Pomel (Founder, Datadog), Dev Ittycheria (CEO, MongoDB), Armon Dadgar (Founder, HashiCorp), Edith Harbaugh (Founder, LaunchDarkly), Guy Podjarny (Founder, Snyk), Paul Copplestone (Founder, Supabase), Christina Cacioppo (Founder, Vanta), and Calvin French-Owen (Founder, Segment). - Team : We've spent 5+ years going deep on the domain. We've met with thousands of engineering teams and know more about this problem than anyone. And we have two of the best developer go-to-market leaders on earth who have done it before at MongoDB and Snyk. Why now? We're at an inflection point. What
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TIM Manager MTY HUB
Mondelez International - 2 LocationsIndexed from Workday Benefit evidence checked Jun 7, 2026posted 97 days agoWhy we showed this
Role: semantic matchUnspecified Other - Senior From the posting source Salary not disclosed Equity Inferred from posting 401(k) reportedTIM Manager MTY HUB 2 Locations posted: Posted 30+ Days Ago
- posted 1041 days ago
Why we showed this
Description: "twilio"Unspecified Sales From the posting source - Senior From the posting source $240K-$300K From the posting source Inferred from posting Unlimited PTO Inferred from posting Mental health support EquityEnterprise Account Executive New York, NY, USA Old problem, new $25B+ market Companies like AWS, Stripe, and Twilio have shown that if a technology isn't core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece: authorization , how you control who has access to what in your app. We intend to change that. We see a world where developers never roll their own authorization again, and instead say, "Just use Oso" - the same way you might say, "Oh, you should just use Postgres for that." In doing so, we're creating the $25B+ authorization market. Why Oso? We have the lead - in traction, capital, and team. - Traction : Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard, Vanta, Brex, Verizon, ZoomInfo, and Duolingo. - Capital : We're backed by the world's best investors, including Sequoia, Felicis, and a standout group of infrastructure founders and operators: Olivier Pomel (Founder, Datadog), Dev Ittycheria (CEO, MongoDB), Armon Dadgar (Founder, HashiCorp), Edith Harbaugh (Founder, LaunchDarkly), Guy Podjarny (Founder, Snyk), Paul Copplestone (Founder, Supabase), Christina Cacioppo (Founder, Vanta), and Calvin French-Owen (Founder, Segment). - Team : We've spent 5+ years going deep on the domain. We've met with thousands of engineering teams and know more about this problem than anyone. And we have two of the best developer go-to-market leaders on earth who have done it before at MongoDB and Snyk. Why now? We're at an inflection point.
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Senior Consultant, Tekion Implementation
Baker Tilly - 19 LocationsIndexed from Workday Benefit evidence checked Jun 7, 2026posted 73 days agoWhy we showed this
Role: semantic matchUnspecified Data From the posting source - Senior From the posting source Salary not disclosed Inferred from posting 401(k) reportedSenior Consultant, Tekion Implementation 19 Locations posted: Posted 7 Days Ago
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Technical Support Engineer (Afternoon/Evening shift) - Prague, Czechia
Outreach - PragueIndexed from Leverposted 104 days agoUnspecified Customer Success From the posting source - Mid From the posting source Salary not disclosed EquityTechnical Support Engineer (Afternoon/Evening shift) - Prague, Czechia Prague About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team As a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves. The Role The Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all
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Technical Account Manager
Vodafone Group - Athens, Attiki, GreeceIndexed from Eightfold Benefit evidence checked Jun 7, 2026posted 66 days agoWhy we showed this
Role: semantic matchUnspecified Engineering From the posting source - Senior From the posting source Salary not disclosed Inferred from posting 401(k) reportedTechnical Account Manager Athens, Attiki, Greece
- posted 693 days ago
Why we showed this
Description: "twilio"Unspecified Marketing From the posting source - Mid From the posting source $100K-$200K From the posting source Inferred from posting Unlimited PTO Inferred from posting Mental health support EquityGrowth Marketer New York, NY, USA Old problem, new $25B+ market Companies like AWS, Stripe, and Twilio have shown that if a technology isn't core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece: authorization-how you control who has access to what in your app. We intend to change that. We see a world where developers never roll their own authorization again, and instead say, "Just use Oso" -the same way you might say, "Just use Postgres." In doing so, we're creating the $25B+ authorization market. Why Oso? We have the lead-in traction, capital, and team. - Traction : Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard, Vanta, Brex, Verizon, ZoomInfo, and Duolingo. - Capital : We're backed by the world's best investors, including Sequoia, Felicis, and a standout group of infrastructure founders and operators: Olivier Pomel (Founder, Datadog), Dev Ittycheria (CEO, MongoDB), Armon Dadgar (Founder, HashiCorp), Edith Harbaugh (Founder, LaunchDarkly), Guy Podjarny (Founder, Snyk), Paul Copplestone (Founder, Supabase), Christina Cacioppo (Founder, Vanta), and Calvin French-Owen (Founder, Segment). - Team : We've spent 5+ years going deep on the domain, meeting with thousands of engineering teams, and solving one of the hardest problems in software. We have two of the best developer go-to-market leaders on earth who have done it before at MongoDB and Snyk. Why now? We're at an inflection point. The opportunity is for you to join now, in a role that's
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Technical Customer Support
Fortive - Remote, BrazilIndexed from Eightfold Benefit evidence checked Jun 13, 2026posted 66 days agoWhy we showed this
Role: semantic matchRemote From the posting source Customer Success From the posting source - Mid From the posting source Salary not disclosed Equity Inferred from posting 401(k) reportedTechnical Customer Support Remote, Brazil
- posted 133 days agoUnspecified Engineering From the posting source - Senior From the posting source Salary not disclosed Inferred from posting Learning budget
Forward Deployed Engineer San Francisco, California, United States Why Delphi? Delphi is building the network of digital minds. For the first time, anyone can create an interactive version of themselves: a living profile that talks, teaches, and answers questions in your voice, with your perspective and judgment, around the clock. The internet gave us static profiles and endless feeds. We're building something alive. People won't just read about you, they'll experience how you think. This is the consumer shift we're betting on. Today it's thousands of the world's most brilliant minds. Next it's everyone: every thought leader, expert, and professional with a digital mind that scales their wisdom to anyone, anywhere. A new social layer where knowledge is abundant, personalized, and discoverable. We are trusted and loved by thousands of the world's most brilliant minds. We have tripled revenue, users, and Delphi interactions in the past 6 months - all organically through word of mouth. We plan to accelerate even further from here. Delphi's investors include Sequoia Capital, Founders Fund, Abstract Ventures, Michael Ovitz, Gokul Rajaram, Olivia Wilde, and dozens of founders from Lyft, Zoom, Doordash, and many more. Our team includes founders with successful exits and builders from Apple, Spotify, Substack and more. Learn more about Delphi and this position by calling the CEO's digital mind here What you'll do - Own everything revenue-facing at Delphi, end to end. You're the engineer who makes our highest-value customers successful. - Build, ship, and maintain enterprise features: embeds, SSO, API integrations,
- posted 481 days ago
Why we showed this
Description: "twilio"Unspecified Marketing From the posting source - Mid From the posting source $100K-$200K From the posting source Inferred from posting Unlimited PTO Inferred from posting Mental health support EquityProduct Marketing Manager New York, NY, USA Product Marketing Manager Old problem, new $25B+ market Companies like AWS, Stripe, and Twilio have shown that if a technology isn't core to your value proposition, you should offload it. Still, every engineering team builds and rebuilds one piece: authorization-how you control who has access to what in your app. We intend to change that. We see a world where developers never roll their own authorization again, and instead say, "Just use Oso" -the same way you might say, "Just use Postgres." In doing so, we're creating the $25B+ authorization market. Why Oso? We have the lead-in traction, capital, and team. - Traction : Oso is used by thousands of companies from startups to the Fortune 500, like Wayfair, ProductBoard, Vanta, Brex, Verizon, ZoomInfo, and Duolingo. - Capital : We're backed by the world's best investors, including Sequoia, Felicis, and a standout group of infrastructure founders and operators: Olivier Pomel (Founder, Datadog), Dev Ittycheria (CEO, MongoDB), Armon Dadgar (Founder, HashiCorp), Edith Harbaugh (Founder, LaunchDarkly), Guy Podjarny (Founder, Snyk), Paul Copplestone (Founder, Supabase), Christina Cacioppo (Founder, Vanta), and Calvin French-Owen (Founder, Segment). - Team : We've spent 5+ years going deep on the domain, meeting with thousands of engineering teams, and solving one of the hardest problems in software. Why now? We're at an inflection point. We've built the foundation-an incredible product, a growing community, and a developer-first motion. Now we need a Product Marketing Manager to help us connect the dots between what
- posted 96 days ago
Why we showed this
Role: semantic matchRemote From the posting source Data From the posting source - Senior From the posting source Salary not disclosedSenior Machine Learning Engineer, Rich Media Experiences Remote-USA posted: Posted 30 Days Ago
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Technical Program Manager
CyrusOne - 2 LocationsIndexed from Workday Benefit evidence checked Jun 7, 2026posted 82 days agoWhy we showed this
Role: semantic matchUnspecified Engineering From the posting source - Senior From the posting source Salary not disclosed Inferred from posting 401(k) reportedTechnical Program Manager 2 Locations posted: Posted 16 Days Ago
- posted 68 days ago
Why we showed this
Description: "twilio"Business Development Representative San Francisco About Bland At Bland.com http://Bland.com, our goal is to empower enterprises to make AI-phone agents at scale. Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses. We've raised $65 million from Silicon Valley's finest; Including Emergence Capital, Scale Venture Partners, YC, the founders of Twilio, Affirm, ElevenLabs, and many more. About the Role This is a full-time role located in San Francisco, CA. As a Business Development Representative (BDR) at Bland, your primary responsibility will be driving pipeline and growing net-new business. You'll actively prospect, qualify, and pass meetings to our AEs to move deals forward. We're a startup, and we need people who understand what that means. We aren't a super traditional team, but we are an extremely effective one. We love unique backgrounds, hardworkers, and intelligent people who take pride in everything they do. What Makes You a Great Fit - Preferably 1+ year of SaaS BDR experience - Startup experience is a plus, especially in Enterprise SaaS - Comfortable understanding and communicating around complex technical problems - Experience in business development and customer relationship management - High level of agency-able to figure things out, build new processes, and just get it done - Bachelor's degree is preferred but not required - Comfortable with cold outreach (calls, emails, LinkedIn, etc.) Benefits and Pay: - Healthcare, dental, vision, all the good stuff - Meaningful equity in a fast-growing company - Every tool you need
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Technical Trainer Engineer
Applied Materials - Treviso,ITAIndexed from Workday Benefit evidence checked Jun 13, 2026posted 97 days agoWhy we showed this
Role: semantic matchUnspecified Data From the posting source - Mid From the posting source Salary not disclosed Equity Inferred from posting 401(k) reportedTechnical Trainer Engineer Treviso,ITA posted: Posted 30+ Days Ago
- posted 66 days agoUnspecified Operations From the posting source - Director Plus From the posting source Salary not disclosed
SSE Performance Steering Head Tallinn, , Estonia Company Description: Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description: Your Mission Wise is scaling at an incredible pace, moving over £9 billion a month for 15 million customers. To keep our mission of "money without borders" sustainable, we must ensure our global operations are not just growing, but evolving. As the Global Head of Performance Steering, your mission is to lead a high-impact team of Performance Steering Leads (PSLs) across three continents. You will architect the data-driven frameworks that allow Wise to maximize capacity, reduce operational variance, and bridge the gap between technical product capabilities and manual operational effort. You are the guardian of operational efficiency, ensuring that as we scale, our performance remains predictable, high-quality, and cost-effective. The Role You will lead a global team of Performance Steering Leads based in India, Estonia, and the US. Your role is to elevate the "Performance Steering" function from individual metric monitoring to a cohesive global strategy. You will be responsible for the collective
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Senior Engineering Manager, Messaging Platforms
New York Times Company - New York, NYIndexed from Greenhouse Benefit evidence checked Jun 7, 2026 Comp disclosed in postingposted 137 days agoUnspecified Engineering From the posting source - Senior From the posting source $185K-$210K From the posting source Inferred from posting Learning budget Equity Inferred from posting 401(k) reportedSenior Engineering Manager, Messaging Platforms New York, NY The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for. About the Role: The New York Times is looking for a Senior Engineering Manager to lead our Integrated Messaging team within the Messaging Platforms group. This is a full-stack engineering team responsible for the end-to-end experience of our direct-to-consumer messaging. We build both the high-throughput delivery engines that power native push notifications for millions of readers and the internal applications that allow our newsroom and marketing partners to orchestrate these communications. We are at an inflection point. As we evolve our messaging strategy, this team will lead the expansion into new channels like WhatsApp and SMS. As a Senior EM, you won't just manage a stable platform; you will design the team and the technology required to reach our audience wherever they are. You will oversee a diverse technical stack ranging from low-latency backend integrations to the user-facing tools that make our messaging platform powerful and intuitive. You will
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Technolog - Programista OSN
GE Vernova - ElblagIndexed from Workday Benefit evidence checked May 7, 2026posted 67 days agoWhy we showed this
Role: semantic matchUnspecified Other - Mid From the posting source Resolvable source Verified parental leave: 10 wksource Resolvable source Verified non-birth-parent leave: 10 wksource Salary not disclosed Equity Inferred from posting 401(k) reportedTechnolog - Programista OSN Elblag posted: Posted Yesterday
- posted 68 days ago
Why we showed this
Description: "twilio"Growth Coordinator San Francisco ABOUT BLAND AI We're a series B startup, and have raised $65 million from Emergence Capital, Scale Venture Partners, Y Combinator, and the founders of PayPal and Twilio. We have a 50 person team, and we serve customers like Clipboard Health and Better.com http://Better.com, by delivering the most friendly, helpful, and human-like AI phone agents in the world. WHY THIS ROLE EXISTS Our Growth team is shaping a global wave of enterprise adoption for world-changing technology, forever transforming how consumers interact with businesses. We're looking for someone to help lead our growth marketing efforts, drive the movement behind this transformation, and convey the value our platform brings to enterprise buyers. WHAT YOU'LL DO - Run Performance Marketing: Own the strategy, execution, and ongoing optimization for paid channels, such as Google, Meta, and LinkedIn. - Drive SEO: Research, plan, and execute SEO tactics to move Bland up search rankings with a secondary focus on optimizing our presence on Google AI Overviews, ChatGPT, and other AI platforms. - Own Content for Key Pages: Write and launch use case, case study, and GTM content on our site. - Social & Content Development: Draft creatives, schedule, and experiment with content across our social and site channels. You would be hands-on with ideating, writing, and executing. - Campaign Management: Track, report, and analyze all marketing campaigns. Measure KPIs, iterate, and communicate results clearly across the organization. - Brand & Messaging: Shape how Bland AI shows up in the world across every
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Senior Technical Consultant- Marketo
Adobe Inc. - NoidaIndexed from Workday Benefit evidence checked May 7, 2026posted 97 days agoWhy we showed this
Role: semantic matchUnspecified Data From the posting source - Senior From the posting source Resolvable source Verified parental leave: 16 wksource Resolvable source Verified non-birth-parent leave: 16 wksource Salary not disclosed Equity Inferred from posting 401(k) reportedSenior Technical Consultant- Marketo Noida posted: Posted 30+ Days Ago
- posted 68 days ago
Why we showed this
Description: "twilio"Unspecified Customer Success From the posting source - Mid From the posting source Salary not disclosedCustomer Engineer San Francisco ABOUT BLAND AI We're a series B startup, and have raised $65 million from Emergence Capital, Y Combinator, and the founders of PayPal and Twilio. We have grown to a 60+ person team, and we serve customers like Better.com http://Better.com, by delivering the most friendly, helpful, and human-like AI phone agents in the world. WHY THIS ROLE EXISTS We are looking for a detail-oriented and customer-obsessed Customer Engineer to join our customer team. In this role, you will be the go-to person for addressing customer issues, troubleshooting technical problems, and ensuring our users-including developers-have a seamless experience with Bland. You'll work closely with internal teams to resolve challenges efficiently, advocate for the needs of both end-users and developers, and help foster a positive, informed developer community. WHAT YOU WILL DO: - Serve as the primary point of contact for enterprise customers and developers seeking technical assistance via email, Slack, video calls, and community channels (e.g., Discord). - Triage, debug, and resolve technical issues across the platform, owning first pass investigation and driving tickets to resolution within the internal ticketing system. - Collaborate with internal teams, including our Forward Deployed Engineering and Engineering teams, to ensure timely issue resolution and incorporate developer feedback into product improvements. - Build and maintain internal dashboards and workflows that support day to day admin tasks, automate manual processes, and provide visibility into customer health, support performance, and revenue. - Maintain accurate and detailed documentation of customer interactions, issues, and resolutions. -
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Senior Technical Program Manager (TPM), Items and Offers Platform - Offers
Amazon - Seattle, Washington, USAIndexed from Amazon Custom Benefit evidence checked Jun 7, 2026 Comp disclosed in postingposted 170 days agoWhy we showed this
Role: semantic matchUnspecified Operations From the posting source - Senior From the posting source Resolvable source Verified parental leave: 6 wksource Inferred from posting Verified non-birth-parent leave: 6 wk $149K-$201K From the posting source Inferred from posting Adoption assistance Inferred from posting Childcare support Inferred from posting Fertility benefits Inferred from posting Mental health support Equity Inferred from posting 401(k) reportedSenior Technical Program Manager (TPM), Items and Offers Platform - Offers Seattle, Washington, USA Check out our team videos: https://www.amazon.com/photos/share/jQ4JQeGDAfLpr18vlFCVjQ1Oll2usPd5b63saOCwyEd Our systems are at the core of Amazon.com. We serve the product and offering catalog containing billions of records, and we are the authority for product information, including availability and price. Our systems respond to billions of requests per day that power the Amazon shopping experiences and other customer interfaces, such as Amazon Shopping App, Kindle, Wholefoods, Amazon Fresh and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds. We are regularly challenged by new business use-cases that bring in high levels of ambiguity and competing priorities. Our team has been instrumental in launching high-impact customer features, such as "Buy For Me" that helps customers discover and seamlessly purchase select products from other brands' sites if those items are not currently sold in Amazon's store. We also helped launch "Amazon Haul", with its own shopping experience, search, cart, and checkout so customers can build up a great haul of items at low prices of under $20. By building segmented offers, we helped Amazon provide sub-same-day delivery to our customers and achieve the fastest delivery speeds in the US last year. We are also tackling the challenge of implementing regional pricing that scales to meet the unique needs of diverse markets, ensuring our customers receive fair and competitive prices no matter where they are located. While large-scale, high-throughput, low-latency systems
- posted 68 days ago
Why we showed this
Description: "twilio"Onsite - 5d office From the posting source Engineering From the posting source - Mid From the posting source Salary not disclosedForward Deployed Engineer San Francisco | OnSite Forward Deployed Engineer ABOUT BLAND AI We're a series B startup, and have raised $65 million from Emergence Capital, Y Combinator, and the founders of PayPal and Twilio. Bland.ai http://Bland.ai builds AI voice agents that handle real phone calls for some of the largest companies in the world. Our software runs inside critical workflows at companies like Samsara, Gallup, TripAdvisor, Snapchat, Signant Health, Better.com http://Better.com, and others. WHY THIS ROLE EXISTS Every customer is different - the problems they're solving, the data they have, and the impact they want to create with AI. We're looking for someone who thrives in that ambiguity, who can take fuzzy goals and transform them into working, production-ready agents that deliver real value. You'll work directly with customers to understand their workflows, build tailored agents, and help shape how Bland is adopted across their organization. What You'll Do - Design and deploy AI solutions. Work closely with customers to translate their challenges into functional agents, integrating APIs and data sources to automate real business processes. - Prototype fast, iterate faster. Build the first version quickly, get it into production, and refine based on real-world feedback. - Collaborate deeply. Partner with customer teams across engineering, product, and operations to ensure the agent performs, scales, and delivers measurable outcomes. - Own end-to-end delivery. From discovery call to deployment, you'll lead the technical build, testing, and iteration - ensuring the experience feels natural, human, and on-brand. - Drive adoption and expansion.
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Continuous Improvement Manager (Customer Journey)
Wise - Tallinn, , EstoniaIndexed from Smartrecruiters Comp disclosed in postingposted 68 days agoUnspecified Operations From the posting source - Mid From the posting source EUR 4K-5K/mo From the posting source Inferred from posting 28 PTO days EquityContinuous Improvement Manager (Customer Journey) Tallinn, , Estonia Company Description: Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description: Ready to change the game for millions of customers worldwide? Wise is a global technology company, building the best way to move money around the world. With the Wise account, people and businesses can hold 40+ currencies, move money between countries, and spend money both locally and abroad. To ensure our support experience runs as seamlessly as our technology, we are seeking a Continuous Improvement Manager for Customer Journey to join our team in Tallinn. In this role, you'll impact our mission by: Spotting process gaps: Dig deep into customer support data and audit interaction quality to find trends, issue root causes, and areas where documentation or communication gaps force customers into our support queues. Driving journey changes: Apply structured problem-solving methodologies to design workflows and roll out changes that remove operational blockers, eliminate repeat contacts, and resolve issues in the first contact when possible. Collaborating globally: Partner with cross-functional teams including
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