Patient Liaison

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified not verified - source not recorded; timestamp not recorded

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

Median wage (BLS OEWS)

$81,444 national median

Projected growth (BLS Employment Projections)

+6.9% - Faster than average

50% below the BLS national median for healthcare aggregate.

Matched to SOC 29-1141 - Healthcare aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Patient Liaison Lynbrook, New York Responsibilities Job Summary The Patient Liaison is responsible for providing direct assistance to patients, their families, staff and management, with the resolution of concerns, as well as supports the rights and responsibilities and personal interests of the patient population in general. Essential Duties and Responsibilities Responsible for all functions that take place in the waiting room itself (podium desk included). Manages sign in sheet. Triage patients to PSR's according to appointment times or needs. Establishes the reason for patients visit. General assistance of patient's needs in the waiting room. Expedites late arrivals judiciously in conjunction with PSR's and Technologist staff. Responsible for communicating deficiencies at the front desk to front desk manager. Required to carry a transient ThinkPad/Laptop/computer needed for access to systems. Primary facilitator of all patient complaints, feedback, and compliments in waiting room. First point of contact for patient feedback compliment or complaints. Provides proper communication regarding feedback. Provides reasonable resolution for customer complaint with assistance as needed. Finds variable options and solutions for patient if original request cannot be met. Investigates patient feedback with manager, team lead supervisor. Responsible for communication between PSR's, technologists, and patients regarding delays. Creates realistic options for patients experiencing delays. Effectively communicates with modalities regarding delays longer than 15 minutes. Assists manager with process improvement (office workflow from patient point of view). Responsible for follow-up in conjunction with manager for all patient feedback. Identifies areas of best practice, areas requiring immediate attention, and/or improvement. Minimum Qualifications, Education,

Read the full description at careers-radnet.icims.com. FewerJobs shows a source-linked preview and links to the original posting.