Client Operations Program Manager

Benefits

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Relocation assistance

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Weekend work

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Application

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About this role

Client Operations Program Manager Remote - US & Canada, United States About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team-production, accounting, cast, and crew-all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry's top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg's WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity: Client Operations Program Manager (Remote - US/Canada) The Client Operations Program Manager is responsible for driving execution across Wrapbook's Client Operations organization- spanning Customer Success, Customer Support, Implementation, Payroll Operations, Workers Compensation, Vendor Payments, and other teams. This role exists to close the gap between strategy and execution: turning priorities into plans, plans into shipped outcomes, and outcomes into visible, measurable progress. This is not a coordinator role. The Program Manager operates with a high degree

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