Membership Services Team Lead- Days

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Membership Services Team Lead- Days Limerick At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Team Lead for our day team, someone with a passion for leadership who will support and inspire our Membership Services Representatives (MSRs) as well as support the wider leadership team. Our Membership Services team is a group of professionals who love supporting communities and thrive on uncovering root causes to solve member challenges. In this leadership role, you will support teams in both Ireland and the U.S. who handle a variety of support needs, including app-related issues, hardware troubleshooting for the WHOOP strap, analytical questions about user data, and membership or billing inquiries. We're looking for a highly motivated individual who is passionate about delivering an exceptional member experience and coaching others to do the same. A strong aptitude for leading, developing, and driving a team toward success is essential. Reporting to the Manager, Operations, you will provide hands-on leadership and supervision within the Operations team, ensuring your team consistently meets and exceeds service delivery targets while delivering first-class support to our members. This is a Hybrid role based in our Limerick office in Ireland. You may work remotely one day per week, with the remainder of your schedule spent onsite. At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher

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