Community Engagement Specialist (Contract)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

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Salary

$30-$35/hr From the posting source checked Jun 20, 2026

401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

14% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Community Engagement Specialist (Contract) Mobile, AL Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Community Engagement Specialist (Contract) for Mobile, AL's transit network redesign , you will lead community engagement efforts-combining relationship-driven community work (trusted organization and disability-community partnerships, political sensitivity, focus groups) with a milestone-driven launch playbook (train-the-trainer, champion organizations, education sessions, toolkit saturation, and targeted street outreach). This is not a service expansion; it is a high-visibility relaunch where messaging must be careful, inclusive, and credible for riders, caregivers, community organizations, and city leadership. This is a contract role: ~40 hours/week through launch (approximately Jun-Aug 2026), tapering to ~10 hours/week post-launch (Sep-Nov 2026), with full-time in-person presence in Mobile, AL. What You'll Do: - Own and execute the community engagement plan for the network redesign, which includes a rebranding and changes to the transit network. This includes pre-launch outreach through post-launch follow-up. - Build trusted relationships with community organizations, advocates, and local leaders, with emphasis on riders who will experience change to their use of transit, as well as those who use paratransit, accessibility services, and caregiver support. - Recruit champion partner organizations, lead train-the-trainer sessions, and drive distribution of digital and print education toolkits across Mobile. - Plan and lead community events, tabling, and on-the-ground outreach, including targeted pushes at major transit hubs, hospitals, colleges, and senior-serving locations. - Facilitate rider focus groups and listening

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