Workplace Operations Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Workplace Operations Lead New York, NY The Workplace Team is seeking an experienced Workplace Operations Lead to oversee and evolve our operations in New York, with additional operational support for our Boston site. This role is responsible for the operational excellence of our New York office while driving the development and maintenance of our global workplace standards. The role balances the management of a high-energy office with vendor governance, financial accountability, and project leadership. The position requires a strategic thinker with a hands-on approach to problem-solving and a proven track record of managing complex workplace operations and documentation at scale. This is an essential role with a requirement to be in the office 5 days a week, based in New York City. What You'll Do: Facilities and Vendor Management ● Own end-to-end facilities operations across sites, overseeing both hard and soft services (HVAC, plumbing, janitorial) with a focus on proactive maintenance and rapid resolution of issues. ● Act as the primary point of contact with building management for all building-related issues, and onsite coordination. ● Source, negotiate, and manage local service providers (including catering, pantry, and janitorial) while optimizing these partnerships for cost-efficiency, high service quality, and the ability to scale. ● Implement a proactive preventative maintenance calendar to identify and resolve building system issues before they disrupt the team. ● Oversee the physical upkeep and aesthetics of the workspace, ensuring all furniture, fixtures, and equipment are in excellent condition. ● Ensure full compliance with all local health and safety

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