Data Center Operations Coordinator

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$150K-$200K not verified - source not recorded; timestamp not recorded

401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

56% above the BLS role benchmark for data and ml aggregate.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Data Center Operations Coordinator San Francisco About the Role We're looking for a detail-oriented Data Center Operations professional to manage and track all break/fix activities across multiple data center locations. This role acts as the central point of coordination for hardware incidents, vendor dispatches, ticket management, asset tracking, and operational reporting to ensure maximum uptime and fast issue resolution. Responsibilities - Track and manage all break/fix incidents across multiple data centers - Monitor ticket queues and ensure SLA compliance for incident response and resolution - Coordinate with on-site technicians, remote hands teams, vendors, and engineering groups - Maintain accurate records of failed hardware, replacements, RMAs, and repair status - Escalate critical outages and recurring infrastructure issues to leadership and engineering teams - Schedule and oversee maintenance windows and emergency repair activities - Provide daily/weekly operational status reports and incident summaries - Ensure all work follows data center operational procedures and change management policies - Identify trends in hardware failures and recommend process improvements Requirements - Experience working in data center operations, IT infrastructure, or hardware support - Strong understanding of server, storage, and networking hardware - Experience with ticketing systems such as ServiceNow, Jira, or Remedy - Ability to manage multiple priorities across several sites simultaneously - Excellent communication and organizational skills - Familiarity with SLA management and incident escalation processes - Proficiency with Excel, reporting dashboards, and inventory tracking tools Preferred Qualifications - Experience supporting enterprise or hyperscale data centers - Knowledge of remote hands operations and vendor management

Read the full description at job-boards.greenhouse.io. FewerJobs shows a source-linked preview and links to the original posting.