Director of Globalization

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Childcare support

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Salary

$185K-$296K not verified - source not recorded; timestamp not recorded

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Director of Globalization Toronto, Ontario, Canada Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is accelerating its global expansion, moving rapidly from our foundational markets to a multi-region, multilingual global platform. We are seeking a highly strategic, operationally rigorous Director of Globalization to own the strategy, platform and execution that will scale Toast from English and our initial localized markets to 10+ well-functioning global languages. Situated within our International Engineering organization, this leader will blend operational execution with technical platform enablement, transforming globalization from a manual service into a seamless, productized capability. You will architect the automated pipelines, tooling, and AI-driven workflows that empower decentralized engineering and product teams to deploy localized experiences natively, with minimal friction. A day in the life (Responsibilities) - Improve the existing operational playbooks, automated systems and localization frameworks required to rapidly scale Toast's product UX, marketing collateral and legal assets across 10+ languages with zero friction - both internationally and for non-native speakers in English-speaking markets - Lead a team of localization program managers, setting direction, operating model and performance standards - Define the requirements for internal tooling, APIs, Translation Management Systems (TMS), and CI/CD localization pipelines that allow product teams to build globally ready features seamlessly. Support engineering in building these capabilities and help drive strong adoption - Actively design and implement LLM and AI-translation workflows to automate high-volume translation, automated quality assurance (LQA)

Read the full description at careers.toasttab.com. FewerJobs shows a preview and links to the original posting.