Senior Customer Care Specialist - French

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Care Specialist - French Chennai Senior Customer Care Specialist - French Location: Chennai. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Working Model & Shift Details: Shifts: Night Rotational (including weekends and holidays) within a 24x7 support structure. Initial 6 months: Work from Office (Chennai). Post-training: Hybrid (3 days onsite, 2 days remote). You should be: Flexible: Comfortable with night shifts & rotating shifts and business changes. Versatile: Willing to support across multiple channels-voice, and tickets. Adaptable: Open to learning new systems and evolving technologies. Collaborative: Ready to work across teams and adjust to leadership or process shifts. Committed: Focused on delivering consistent results that meet SLAs and KPIs. Proactive: Open to upskilling, cross-training, and taking on additional responsibilities. Bready* to make a change? As a Customer Care Specialist - Toast Now, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat. Our customers are at the heart of everything we do. You'll use your problem-solving skills and friendly approach to craft solutions that leave them happy. With an unwavering commitment to learning and a hospitality-focused mindset, you're eager to showcase our ever-expanding suite of hardware and software offerings. To thrive as a Tech Support Specialist for ToastNow, you are resilient, motivated to deliver high-quality customer interactions, and excel in ambiguous environments.

Read the full description at careers.toasttab.com. FewerJobs shows a preview and links to the original posting.