Customer Service Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified

Salary

$19.5-$21/hr From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source URL not recorded; timestamp not recorded

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

47% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative Virginia Beach, VA, United States Company Description: Our progressive culture, Core Values, and the dedication of our people make us a best place to work. We're honored to be Forbes' 2022 Best Employer for Diversity and one of FORTUNE's 100 Best Companies to Work For *(See Disclosure) . Our talented group of more than 50,000 employees across the country are unified by our Core Values and the pride we take in upholding and evolving our diverse, inclusive culture. Job Description: Join Forbes' 2022 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive's call center team. Taking inbound calls, you'll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We'll provide paid training along with continued coaching, so you'll feel confident serving our customers. This is a remote position. Job opportunities: Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!) Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you'll also offer customers additional products Qualifications: Must-have qualifications Two years

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.