Manager, Knowledge Management & AI Enablement

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$81,650 U.S. median for this role

Projected growth (BLS Employment Projections)

+6.9% - Faster than average

Matched to SOC 13-1071 - Human Resources aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Hr From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Knowledge Management & AI Enablement Work Location Province Quebec Description Our Team and What We'll Accomplish Together Join the People & Culture (P&C) Digital Enablement and Analytics team as we redefine how knowledge and technology empower our global workforce. We are looking for a visionary leader to bridge the gap between human expertise and digital innovation. In this dual-impact role, you will lead the charge in architecting a centralized Knowledge Management (KM) governance framework and spearheading the AI Enablement roadmap for our P&C ecosystem. In this role, you will lead the design of a unified knowledge experience, ensuring team members have efficient access to the information they need. By leveraging cutting-edge AI and sophisticated ticketing solutions (e.g., ServiceNow, SuccessFactors) you will provide team members with intuitive, instant support while optimizing P&C workflows to be leaner and more efficient. If you are a strategic thinker who thrives at the intersection of data, governance, and people-centric technology, we want you on our team. What You'll Do Knowledge Management Strategy Centralized KM Framework: Establish and lead a global KM governance framework to ensure a consistent, accurate, and unified experience across P&C Platform Stewardship: Own the strategic roadmap and evolution of the global KM ecosystem, ensuring it remains scalable, intuitive, and effective in supporting TELUS's international footprint Content Excellence: Define rigorous standards for content lifecycle, including global formatting, accur

Read the full description at careers.telus.com. FewerJobs shows a preview and links to the original posting.