Professional Services Subject Matter Expert

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Professional Services Subject Matter Expert Budapest, Hungary Realize your potential by joining the leading performance-driven advertising company! You will be an essential pivotal engineer within the advertiser professional services tech solutions group, leading at least one area of expertise as the highest level of technical escalation and management, owning it end-to-end. To thrive in this role, you'll need: - 3+ years of experience in 2nd level support / 1+ years of experience in 3rd level support. - Advanced technical orientation and understanding - familiarity with architectural design and flows, relations between frontend and backend services, reading code. - Proficiency in troubleshooting methodologies - web, DB, analytics, APIs/SDKs, logs. - Ability to analyze operational data and provide actionable insights. - Project management capabilities - time management, activity tracking, progress and insights reporting. - Excellent written and verbal skills in English - technical summaries, training material, emails, face-to-face meetings. - Service quality awareness and empathy. - AI and automation experience, mainly around support flow automation and knowledge content creation - significant advantage. Bonus points if you have: - Experience with ad-tech (particularly advertiser side). - Innovative thinking. How you'll make an impact: As a Professional Services Subject Matter Expert, you'll bring value by: - Perform in-depth troubleshooting of the most complex support issues in your SME area/s, requiring expert understanding of Taboola features and architecture. - Be an escalation point for burning issues within and outside your primary SME area/s. - Provide assistance and consultation to lower level support teams, as well

Read the full description at www.taboola.com. FewerJobs shows a source-linked preview and links to the original posting.