Technical Implementation Manager
Sully.AI - US - Remote
Posted Feb 26, 2026
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- 401(k) match
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Schedule
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- Weekend work
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Application
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Where they hire
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About this role
Technical Implementation Manager US - Remote About Us At Sully.ai , We're Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that's not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system. Our Mission One Human, One Doctor . We enable our customers to staff 30% of their workforce with AI by creating a shared agent architecture for scale and efficiency. All powered by our own patented, world-class models and deployed in real-world care. About the Role - As a Technical Implementation Manager, you will own customer delivery end to end. From pre-sales scope validation, through go-live and transition to BAU, you are the single accountable owner. Your #1 job is simple: deliver implementations on time and in full. No hand waving. No diffusion of ownership. You will run complex, cross functional implementations with healthcare organizations and make sure Sully actually works in the real world on day one. Key Responsibilities - Own delivery: accountable for the full implementation lifecycle from signed contract to stable BAU handoff. - Run implementation cycles: define scope, validate assumptions, build delivery plans, manage timelines, and drive go live readiness. - Coordinate cross functionally: lead Sales, CS, Support, Integrations, Engineering, and Product toward a single delivery plan with clear owners and deadlines. - De risk delivery: identify operational, technical, clinical, and change management risks early and close them before they become escalations. - Drive OTIF: deliver 95% plus of implementations
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