Desktop Support Analyst

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$54K-$60K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Role

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

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Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Desktop Support Analyst La Jolla We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Position Overview Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone's users. Desktop Support provides centralized information and support management service to handle technology queries Key Responsibilities: - Act as an initial point of contact for technical support requests by phone, email, and in person - Act as local IT point of contact for local office based issues - Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications - Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Base - Understanding of basic networking and system administration - Contribute to IT projects - Resolve technical issues, identify and document persistent problems - Ensure a positive user experience through timely and professional service Core Competencies: - Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID - PC hardware and software support - Ticketing and incident documentation - Managing Projects End to End -

Read the full description at www.stepstonegroup.com. FewerJobs shows a preview and links to the original posting.