Lead Representative Employee Service Center

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$45K-$65K From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$81,650 U.S. median for this role

Projected growth (BLS Employment Projections)

+6.9% - Faster than average

33% below the BLS role benchmark for human resources aggregate.

Matched to SOC 13-1071 - Human Resources aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Hr From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Lead Representative Employee Service Center Las Vegas, NV Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com . Who are we hiring? The Employee Service Center (ESC) Lead contributes to consistent, high-quality service delivery and supports and manages a team of Employee Service Center (ESC) Representatives. This role balances hands-on case work with peer guidance, reinforcing standard processes, compliance, and service expectations. The Lead shares best practices, escalates risks or gaps, and partners with ESC leadership to strengthen team performance and the overall employee experience. What will you do? - Act as a point of support for Tier 1 employee inquiries by working service requests alongside the team, reinforcing accurate resolution, effective escalation, and adherence to service expectations. - Support Representatives in processing absences and call offs, providing guidance on appropriate handling and escalation where needed. - Support resolution of employee staffing issues, including missed clocks, schedule changes, attendance matters, pay inquiries, and Time and Attendance-related questions, reinforcing consistent and compliant execution. - Support employee onboarding by reinforcing completion of new hire paperwork, I-9

Read the full description at www.sphereentertainmentco.com. FewerJobs shows a preview and links to the original posting.