Operations Engineer (Starlink Growth)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Operations Engineer (Starlink Growth) Bastrop, TX SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. OPERATIONS ENGINEER (STARLINK GROWTH) One of the most ambitious missions that SpaceX has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization. Starlink's Growth Business Operations team combines traditional planning and analysis with broader business decision-making and strategy, directly supporting SpaceX's leadership. Growth Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Starlink Growth Business Operations is lean and dynamic, comprised of three subgroups: S&OP (Sales & Operations Planning), Customer Retention, and Analytics. We encourage rotation across subgroups for high performers. RESPONSIBILITIES: - Lead initiatives to improve Starlink customer experience and products through technical analysis, cross-functional prioritization, and implementation - Identify engineering and product defects in Starlink user experience; drive operational improvements to resolve - Use end-user metrics to uncover drivers of key performance indicators such as customer lifetime value; drive improvements globally and across all hardware and services

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