Quality Assurance Specialist - Credentialing

Benefits

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About this role

Quality Assurance Specialist - Credentialing Warsaw, Masovian, Poland About ShiftKey ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com . The role As a Quality Assurance Specialist you'll safeguard the accuracy of ShiftKey's credentialing process. You'll audit a sample of the credential reviews completed by our Operations teams and third-party vendors, verifying that healthcare professionals' credentials are validated correctly and entered accurately into our systems. Beyond catching errors, you'll turn your findings into actionable insight - producing weekly reports on trends and recurring issues, partnering with team leads to guide coaching and performance, and recommending improvements to processes and training. If you're detail-driven, analytical, and have audited quality before, this one's for you. Monthly gross remuneration for this position ranges from PLN 7,000 to PLN 8,700 under an employment contract (CoE/umowa o pracę). Final compensation is determined based on experience and skill level. Where you'll work We are looking for a candidate based in the Warsaw Metropolitan Area. The role will

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