Senior Software Engineer

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About this role

Senior Software Engineer New York City, New York, United States, San Francisco At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role We are hiring Senior Software Engineers to help shape the future of January's platform. Instead of applying to individual teams, you will apply once and we will work together during the process to find the team where your skills and interests will make the biggest impact. Senior Engineers at January do more than write code. They own product outcomes, set technical direction, and mentor others while building systems that directly improve the financial lives of millions. Current teams hiring include: - Consumer Engagement - Owns end-to-end borrower communications across every channel, building the template and campaign management systems, authentication flows, and portal landing experiences that make every touchpoint intentional and well-timed. - Consumer Conversion - Turns engaged borrowers into resolved debts through the portal, chatbot, settlements UX, payment plans, and retention flows, building personalized paths that remove friction and adapt to each borrower's financial reality. - Consumer Voice - Owns Voice AI conversation flows for inbound and outbound calls, plus the LLM platform infrastructure-evals, consumer context, and guardrails-that scales AI-driven debt resolution and powers AI

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.